Customer Support Representative
hace 1 semana
About the Role:
">We are seeking a highly skilled and motivated Customer Support Representative to join our fast-growing team at Salesloft. As a key member of our customer support team, you will play a vital role in ensuring our customers receive exceptional support and guidance throughout their journey with our platform.
">About Us:
">Salesloft is a leading sales engagement platform that helps sales teams drive more revenue with our comprehensive platform. We are proud to have been recognized as one of America's Best Startup Employers in 2021, Atlanta Business Chronicle's 2022 Healthiest Employers, and three times by Deloitte as a 'Fastest-Growing Technology Company in North America.'
">Your Responsibilities:
">As a Customer Support Representative, your primary responsibilities will include:
">- ">
- Providing timely and effective support to our customers via phone, email, and chat;">
- Troubleshooting complex technical issues related to our platform;">
- Collaborating with internal teams to resolve customer issues and improve overall customer satisfaction;">
- Staying up-to-date on new features and enhancements to provide expert-level support to our customers.">
- ">
What You'll Need:
">To succeed in this role, you will need:
">- ">
- 2+ years of experience in a customer-facing role, preferably in a software or technology company;">
- Excellent communication and problem-solving skills;">
- A strong passion for delivering exceptional customer experiences;">
- The ability to work effectively in a fast-paced, dynamic environment.">
- ">
Bonus Perks:
">We offer a competitive salary range of $60,000 - $80,000 per year, depending on experience. Our benefits package includes health insurance, paid time off, and professional development opportunities. We also offer a flexible work environment and the chance to work with a talented team of professionals who share your passion for delivering exceptional customer experiences.
">About the Location:
">This role is based in Guadalajara, Mexico (Remote). If you are a motivated and customer-focused individual looking to join a dynamic team, please apply today
">Salary: $65,000 - $75,000 per year, depending on experience
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