Customer Analyst

hace 2 semanas


Ciudad Juarez, México Harman International A tiempo completo

A Career at HARMAN

As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day.

What You Will Do
- Review customer portals (requirements, scorecards, tickets, bulletins, tracking shipments, production capacity and update compliance rate)
- Analyze Customer Demand to detect variations (Increases & Decreases)
- Make plans production according to customer requirements.
- Ensure customer shipments in order to meet delivery dates solicited.
- Check that customer demand is loaded correctly in SAP system.
- Develop and implement initiatives to improve customer services
- Analyze and summarize customers issues in order to prepare appropriate soluctions/clarifications to responds to customers
- Evaluate and prioritize customer inquiries to better serve the customers
- Maintain relationships with other internal departments to improve business performance
- Analyze customers issues so as to develop tools and processes to increase customer satisfaction
- Establish multidisciplinary teams for continuous improvement.
- Identify and implement improvements to increase efficiency of labor
- Initiate actions to prevent the occurrence of any non-compliance related
- Participates and provides support related with quality systems management, objectives, targets and programs.
- Zero premium freight services through the proper production planning processes.
- Coordinate product changes to assure mínimal obsolescence.
- Other activities assigned by Sr. Costumer Analyst.
- Participates and provides support related with quality and EHSS systems management, objectives, targets and programs.

What You Need
- Integrity, Innovation, Inclusion, Teamwork & Respect, Excellence.
- Engineering, International Business, Finance or Administration Degree
- 1 year of related experience for Analyst, 3-5 years of related experience for Services.
- Experience in the automotive industry preferably.
- Knowledge of ISO / TS 16949 and ISO 14001.
- English 80% (reading and writing that allow fluid presentations)
- Customer specific requirements (applicable)

What is Nice to Have
- Leadership, Change Orientation, Collaboration, Judgment, Result Driven.
- Communication Skills (Oral and Written)
- Initiative.
- Problem solving skills.
- Achievement oriented
- SAP system
- Computer knowledge, Microsoft Office (Excel, Power point, Word, etc.)

HARMAN is an Equal Opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race,color, religion, sex, sexual orientation, gender identity, national origin,disability or Protected Veterans status. HARMAN offers a great work environment, challenging career opportunities, professional training and competitive compensation.

)


  • Customer Service Analyst

    hace 4 semanas


    Ciudad Juarez, México Harman International A tiempo completo

    A Career at HARMAN As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you...

  • Customer Service Analyst

    hace 4 semanas


    Ciudad Juarez, México Harman International A tiempo completo

    A Career at HARMAN As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you...

  • Customer Analyst

    hace 3 semanas


    Ciudad Juarez, México Harman International A tiempo completo

    A Career at HARMAN As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you...

  • Customer Analyst

    hace 2 meses


    Ciudad Juarez, México HARMAN DE MEXICO*- A tiempo completo

    **HARMAN DE MEXICO*-** **Solicita**: **Customer Analyst** **Descripción y Requisitos** - Engineering, International Business, Finance or Administration Degree - 3-5 years of related experience for Customer Services. - Experience in the automotive industry preferably. - Knowledge of ISO / TS 16949 and ISO 14001. - English 80% (reading and writing that...

  • Customer Service Analyst

    hace 2 semanas


    Ciudad Juarez, México ZF ELECTRONIC SYSTEMS JUAREZ SA DE CV A tiempo completo

    **ZF ELECTRONIC SYSTEMS JUAREZ SA DE CV** **Solicita**: **Customer Service Analyst** **Descripción y Requisitos** **Requirements**: - Bachelor’s degree (Engineering, Supply Chain Management, Economics, or related field and/or 4+ years of related experience) - 4+ years (progressive) of professional experience encompassing many of the following fields -...


  • Ciudad Juarez, México Harman International A tiempo completo

    A Career at HARMAN As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you...

  • Customer Service Analyst

    hace 2 semanas


    Ciudad Juarez, México BEAVER VISITEC (INDUSTRIA MEDICA) A tiempo completo

    **BEAVER VISITEC (INDUSTRIA MEDICA)** **Solicita**: **Customer Service Analyst** **Descripción y Requisitos** **COMPANY OVERVIEW** - BVI® is a global ophthalmic medical device manufacturer with a mission to deliver high quality solutions and innovation for advancing eye surgery and improving the vision of patients. With nine decades of developing...

  • Customer Analyst Ii

    hace 3 semanas


    Ciudad Juarez, México Harman International A tiempo completo

    A Career at HARMAN As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you...


  • Ciudad Juarez, México PKC Group A tiempo completo

    cd.Juarez Chihuahua Customer Service Analyst To assure customer shipments on time, according to lead time and proper demand analysis to avoid any charge for premium freight Responsibilities/Skills 1Analyzes the demand coming from the EDI to determine if the numbers are inside of the regular parameters or if present increases/decreases and take decisions...

  • Customer Service Analyst

    hace 3 semanas


    Ciudad Juarez, México PKC Group A tiempo completo

    Juárez, Chihuahua **Customer Service Analyst** Objective To assure customer shipments on time, according to lead time and proper demand analysis to avoid any charge for premium freight. **Responsibilities/Skills** - Analyzes the demand coming from the EDI to determine if the numbers are inside of the regular parameters or if present increases/decreases...


  • Ciudad Juarez, México PKC Group A tiempo completo

    cd. Juarez Chihuahua Customer Service Analyst To assure customer shipments on time, according to lead time and proper demand analysis to avoid any charge for premium freight Responsibilities/Skills - Analyzes the demand coming from the EDI to determine if the numbers are inside of the regular parameters or if present increases/decreases and take decisions...

  • Ar Analyst

    hace 3 semanas


    Ciudad Juarez, México Lear Corporation A tiempo completo

    **AR Analyst** **Lear Corporation - Ciudad Juárez, Chih. - Headquarters** We are in position to offer a great job opportunity to work as **Accounts Receivable (AR) Analyst**, based in **Ciudad Juárez, Chihuahua.** As AR Analyst, you will have the opportunity to ensure company receives payments for goods and services provided to customer on a timely...

  • Aku Blackline Analyst

    hace 3 semanas


    Ciudad Juarez, México Lear Corporation A tiempo completo

    **AKU Blackline Analyst (Temporary 6 months)** **Lear Corporation - Corporate Offices - México (Presential)** We are in position to offer a great job opportunity to work as **AKU Blackline Analyst**, based in **Ciudad Juárez, Chihuahua.** As AKU Analyst, you will have an excellent opportunity to be an active Blackline system administrator, provide a...

  • Customer Service Analyst

    hace 4 semanas


    Ciudad Apodaca, México Lear A tiempo completo

    Lear For You We work hard for the people who work for us. We champion our teams. We foster collaboration, inclusion, respect and excellence. What we are trying to say is we want to be more for you. We are your path to a better career, a better future, and a better you. Our teams have invented groundbreaking technologies, flawlessly manufactured millions of...


  • Ciudad Apodaca, México Lear A tiempo completo

    Lear For You We work hard for the people who work for us. We champion our teams. We foster collaboration, inclusion, respect and excellence. What we are trying to say is we want to be more for you. We are your path to a better career, a better future, and a better you. Our teams have invented groundbreaking technologies, flawlessly manufactured millions of...

  • Ap Analyst

    hace 3 semanas


    Ciudad Juarez, México Lear Corporation A tiempo completo

    Location: Juarez, MX**AP Analyst**: This is a test External Header **Job Title: Accounts Payable Analyst** - Experience and growth opportunity_ **Lear Corporation - México - HQ Cd Juarez Plant (Presential)** Lear Corporation is the leading Tier 1 automotive supplier serving all of the world's major automotive manufacturers with our world-class automotive...

  • Customer Service Analyst

    hace 2 semanas


    Ciudad Apodaca, Nuevo León, México Lear A tiempo completo

    Lear For You We work hard for the people who work for us. We champion our teams. We foster collaboration, inclusion, respect and excellence. What we are trying to say is we want to be more for you. We are your path to a better career, a better future, and a better you. Our teams have invented groundbreaking technologies, flawlessly manufactured millions of...

  • Customer Master

    hace 4 semanas


    Ciudad de México Levi Strauss & Co. A tiempo completo

    The Business Data Analyst - Customer actively participates in the analysis and decomposition of business processes, documents the business process requirements, and designs the system enablers to support the organization’s To-Be process vision for the SOLAR program. The Business Data Analyst - Customer reports to the Business Data Domain Architect -...

  • Customer Master

    hace 4 semanas


    Ciudad de México Levi Strauss & Co. A tiempo completo

    The Business Data Analyst - Customer actively participates in the analysis and decomposition of business processes, documents the business process requirements, and designs the system enablers to support the organization’s To-Be process vision for the SOLAR program. The Business Data Analyst - Customer reports to the Business Data Domain Architect -...

  • Ar Analyst

    hace 3 semanas


    Ciudad Juarez, México Lear Corporation A tiempo completo

    Location: Juarez, MX**AR Analyst**: This is a test External Header **Job Title: Accounts Receivable Analyst** - Experience and growth opportunity_ **Lear Corporation - México - HQ Cd Juarez Plant (Presential)** Lear Corporation is the leading Tier 1 automotive supplier serving all of the world's major automotive manufacturers with our world-class...