Junior People Operations Partner

hace 4 semanas


Tlahuac, México OLIVER+ A tiempo completo

**Job Level**: 2+ years' experience

**Location**: Remote

**Industry Experience**:Advertising preferred

**Time Zone Required**:MXT

**Type of contract**:FTE

**Start Date**: As soon as possible

**Language**: Proficiency in English is required as we are a global business

**A Little Bit About the Role**:
As a Junior People Operations Partner, you will play an essential role in supporting the optimization of HR processes and contributing to the overall efficiency of our workforce environment. This position offers an exciting opportunity to work closely with cross-functional teams, gaining valuable experience in HR process optimization, compliance, and systems integration. If you are a dynamic individual with a passion for human resources and are eager to be part of a growing international team, this role is perfect for you.

**What You'll be Doing**:

- Work closely with cross-functional teams to contribute to a seamless employee experience from onboarding to offboarding
- Identify improvement areas and participate in implementing solutions collaboratively.
- Support efforts to ensure compliance with local regulations and company policies, including managing the maintenance of employee records to ensure the HRIS is accurate with any employment changes and filing ensuring compliancy.
- Managing all HR operational tasks -ensuring we are "audit ready" and our processes run effectively and smoothly. Ensure every aspect of the employee lifecycle is documented and stored appropriately.
- Maintain People data accuracy and integrity by implementing data governance practices and quality checks.
- Contribute to compliance with data protection regulations such as GDPR or other regional data protection laws.
- Understanding employment law and best practice and reflecting this in day-to-day support
- Provide support and training to People staff and end-users on the effective use of People systems.
- Facilitate communication between end-users and technical support, addressing concerns, and ensuring a positive employee experience during periods of change.
- Identify automation opportunities for People Operations tasks and assist in troubleshooting issues with people systems & people operations team.
- Assist the People, Payroll and Reward Teams in efficiently managing reward and benefits programs. (applicable to regional team members)
- Liase with payroll and finance on people related issues
- Contribute to the support of end-to-end People Operations projects, ensuring adherence to timelines and quality standards.
- Enhance processes for onboarding, offboarding and all other employee lifecycle events
- Monitor project progress, identifying potential risks, and implementing mitigation strategies.
- Proactively address concerns and provide support to facilitate a positive employee experience during periods of change.
- Have solid knowledge and experience of both North America processes while being a specialist in one area to provide deeper support where required
- Support for onboarding new hire orientation sessions as needed
- Support the administration for on-boarding of new starters, creating, and updating HR documents such as contracts and offer letters, assisting with the induction, ensuring background and reference checks are completed
- Answer incoming HR queries, address and resolve requests in a timely and professional manner

**What You'll Need**:

- Junior position suitable individuals with up to two years of related experience.
- Good understanding of HR processes, compliance, and data governance.
- Excellent communication and collaboration skills. You'll be a first point of contact for employees, so excellent communication skills are crucial. You should be able to convey complex information clearly and concisely.
- Strong administrative skills, with attention to detail, are necessary.
- Relevant degree or diploma.
- Fluent in English

**A little bit about us**

We are OLIVER+ (previously known as MORE), part of OLIVER and the Inside Ideas Group. We're a global collective of creatives, technologists and production experts who create and maintain world-class content in film, CGI, motion design, digital, print and tech. We connect opportunities for clients by providing high quality solutions and capabilities to ambitious businesses all over the world.

**You can find us here**:
**Other essential points to note**:

- Back-up power supply, if necessary.
- Stable internet connectivity - fibre connection preferable (options can be discussed) in order to connect to remote servers as well as conduct virtual meetings daily.
- Personal computer with relevant capabilities necessary for the role.
- This is a snapshot of the responsibilities & desired deliverables. Other areas for delivery and responsibilities may be added or addressed during the period of employment. This document should not constitute as the sole indicator for responsibilities and delivery, but it can be used as a generic guide to help with managing your



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