Empleos actuales relacionados con Itm - Customer Service Advocate Mx - Desde casa - Evernest
-
Customer Service Representative
hace 4 meses
Desde casa, México 1 Customer Service A tiempo completoJob Title: Customer Service Representative (Bilingual English/Spanish) Company: 1 Customer Service Location: Remote - Mexicali, Baja California **Job Type**: Full-Time (40 Hours per week) Job Summary: Key Responsibilities: - Work with our ticket system to resolve customer inquiries and complaints in a timely manner - Retain customers and resolve...
-
Customer Advocate
hace 3 meses
Desde casa, México Forcepoint A tiempo completoWho is Forcepoint? Forcepoint simplifies security for global businesses and governments. Forcepoint’s all-in-one, truly cloud-native platform makes it easy to adopt Zero Trust and prevent the theft or loss of sensitive data and intellectual property no matter where people are working. 20+ years in business. 2.7k employees. 150 countries. 11k+ customers....
-
Customer Service Representative
hace 3 meses
Desde casa, México Motorcycle Safety Academy A tiempo completo**Overview**: A customer service representative is a professional who handles incoming or outgoing customer calls for a business. They are the front line of communication between a company and its customers, providing support, answering questions, resolving issues, and sometimes selling products or services. **Pay Rate**: Pay rate is MX$10,000 to...
-
Customer Service Representative
hace 4 meses
Desde casa, México Agilent Technologies Inc. A tiempo completoYou will resolve customer service issues for complex, multi-country, or multi-regional accounts, liaise between customers and appropriate internal organizations such as sales, manufacturing, logistics, and service delivery to resolve customer inquiries and inspire changes to production and/or shipping schedules and price changes. You may also be responsible...
-
Customer Service Representative
hace 3 meses
Desde casa, México mydigitalnomads A tiempo completo**Hello Future Nomad!** At mydigitalnomads, we pride ourselves on being a dynamic global collective. Our team spans across continents, each member bringing their distinct expertise. We seamlessly connect businesses seeking a global edge with the vast world of digital nomads and remote professionals. **The Role at a Glance**: As a Customer Success Agent,...
-
Customer Service Representative
hace 4 meses
Desde casa, México US Appliance A tiempo completoUS Appliance Repair Customer Service Representative - Give exceptional customer service - Organize and route incoming telephone calls - Able to be multi-player - Computer skills - Use Smartsheet for very basic functions - Must be able to manage time effectively Customer service representative with other office responsibilities. Hourly pay will increase...
-
Customer Service Representative
hace 3 meses
Desde casa, México Language Link A tiempo completo**Customer Service Representative** Make a difference helping someone connect with language services! Join Language Link as a Customer Service Representative to connect clients with interpreters! We are currently hiring for representatives who can answer calls and coordinate job requests for customers and provide support services. Applicants will need to...
-
Customer Service
hace 3 meses
Desde casa, México TATA CONSULTANCY SERVICES DE MÉXICO S.A. DE C.V A tiempo completo**TCS is looking for you!** - We are an international company searching for talent for one of our biggest projects!_ Send Your Resume in English! **Position**: - Customer service executive / Service desk executive - Location: Guadalajara, Jal. **Requirements**: - Fluent English and Spanish. - Locate it in Guadalajara or willing to move. - Excellent...
-
Customer Service Repesentative
hace 3 meses
Desde casa, México Prime Virtual Staffing A tiempo completoOur Client, a Community Management company (HOA) based in Texas, is looking for a Customer Service expert. - **Responsibilities**:_ - Manage a diverse range of association-related calls, addressing inquiries, complaints, and problems with professionalism. - Verify caller identities to ensure proper resolution and routing. - Serve as a dedicated advocate for...
-
Customer Service Reps
hace 3 meses
Desde casa, México CobaltoTalent A tiempo completoIf you are looking to upgrade your professional career by working remotely for a US company, we have good news! CobaltoTalent is hiring **Customer Service Reps **in Mexico to support the success of our US clients. CobaltoTalent is a US-based recruiting company dedicated to increasing productivity and peace of mind for business leaders. Are you ready for an...
-
Customer Service Representative
hace 3 meses
Desde casa, México Sofia Health A tiempo completo**Company Description** Sofia is a platform that provides personalized, complementary health and wellness solutions. Whether you're seeking 1:1 sessions with top providers, group classes, or trending wellness products, Sofia makes it easy to discover and schedule services. We empower individuals to get options, answers, and results, while also helping...
-
Customer Service Representative
hace 3 meses
Desde casa, México Dieta Bella A tiempo completoWe are a Weight Loss Company with 9 locations in California and an Online store available for all in the United States. We are looking for a Customer Service Representative that will be in charge of managing incoming calls and customer service inquiries, generating sales leads that develop into new customers, and identifying and assessing customer needs to...
-
Customer Service Representative
hace 3 meses
Desde casa, México Gordian Staffing A tiempo completo**Gordian Staffing, A New Way of HR** We focus on helping small and medium-sized enterprises in the United States and Canada to make business more accessible by offering specialized services and providing high-quality people solutions for those organizations, constantly growing and looking for better results in their markets. **Our client**: Founded in...
-
Customer Service Representative
hace 4 meses
Desde casa, México 1840 & Company A tiempo completo**Description**: We are seeking a talented Customer Service Representative to join our client's team. As a Customer Service Representative, you will be responsible for providing exceptional service to customers, handling inquiries, troubleshooting issues, and maintaining strong customer relationships. **Responsibilities**: - Data entry of orders -...
-
Customer Service Representative
hace 3 meses
Desde casa, México Tele-Help A tiempo completo**Descripción del empleo** Do you desire to work remotely for United States, Canadien, and UK-based companies? We are looking for English Speaking Mexico-base to work in various roles across North America and Europe. Tele-Help is Mexico & Las Vegas-based business process organization (BPO); we focus on providing skilled staff to our partners in the...
-
Customer Service Representative
hace 3 meses
Desde casa, México Tele-Helping A tiempo completo**Descripción del empleo** Do you desire to work remotely for United States, Canadien, and UK-based companies? We are looking for English Speaking Mexico-base to work in various roles across North America and Europe. Tele-Help is Mexico & Las Vegas-based business process organization (BPO); we focus on providing skilled staff to our partners in the...
-
Customer Service Representative
hace 3 meses
Desde casa, México Anstellen Global A tiempo completoOur client, a professional firm in the Technology industry is looking to engage a Customer Service Representative / Dispatcher, to support the needs of both the clients and staff. This position involves being the primary point of contact for: - Answer all incoming service calls and requests for Technical support. - Assigning and scheduling Technical...
-
Customer Service Representative
hace 3 meses
Desde casa, México Practice Axis A tiempo completo**Customer Service Specialist** - Full Time - Remote - Reports to: Customer Service Manager & CEO - English fluency required **About Practice Axis** Practice Axis is on a mission to increase access to mental healthcare by providing tools to owners of mental health therapy practices that allow them to grow and scale their practices. Practice Axis drives...
-
Bilingual Customer Service Representative
hace 3 meses
Desde casa, México EcoFusion Pest Control A tiempo completoWe are seeking a highly motivated and organized individual to join our team at EcoFusion Pest Control, a leading pest control company. This position combines the responsibilities of an Office Administrator and a Customer Service Representative. As an Office Administrator/Customer Service Representative, you will play a vital role in providing excellent...
-
Bilingual Customer Service Representative
hace 4 meses
Desde casa, México EcoFusion Pest Control A tiempo completoWe are seeking a highly motivated and organized individual to join our team at EcoFusion Pest Control, a leading pest control company. This position combines the responsibilities of an Office Administrator and a Customer Service Representative. As an Office Administrator/Customer Service Representative, you will play a vital role in providing excellent...
Itm - Customer Service Advocate Mx
hace 4 meses
**Customer Service Advocate**
at Evernest
**COMPANY OVERVIEW**
Evernest is a full-service real estate and property management company with a national presence and an outstanding reputation. We operate in 30+ of the nation's most investable markets and with over 15k homes under management, Evernest is recognized as one of the largest single-family and small multi-family brokers and property management companies in the country.
We’re on a mission to build something great. Our goal is to manage 25,000 homes by 2024 and 250k homes by 2030. It’s an exciting journey but we can’t do it alone. Evernest is looking for driven individuals who share our vision and are committed to our goals, core values and want to build a better future for our clients and the communities we serve.
**POSITION OVERVIEW**
We are currently seeking dedicated and customer-focused individuals to join our team as a Customer Service Advocate, in one of several key roles. These roles serve as the primary point of contact for residents, owners, and vendors providing them with excellent customer service and support.
**Available Roles**:
**Property Services Support Coordinator**: In this role, you will be responsible for coordinating maintenance and repair services for our residential properties, ensuring that all maintenance requests are addressed promptly and efficiently.
**Resident Services**: As a Resident Services, you will be the primary point of contact for residents, providing them with information and assistance regarding their leases, community events, and other resident-related inquiries.
**Leasing Coordinator**: The Leasing Coordinator role involves assisting prospective residents with the leasing process, conducting property tours, and facilitating lease signings. You will play a crucial role in maintaining high occupancy rates and ensuring resident satisfaction.
**Communications Specialist**: As a Communications Specialist, you will handle incoming calls and inquiries from residents and potential tenants, providing them with exceptional customer service and support.
**Utility Coordinator**: Key responsibilities include monitoring utility usage, analyzing data to identify trends and areas for improvement, implementing energy-saving initiatives, and liaising with utility providers to negotiate contracts and resolve issues.
**RESPONSIBILITIES**
- Coordinate with various departments within the organization to ensure timely resolution of resident issues.
- Maintain accurate records of resident interactions and follow-up activities.
- Provide proactive communication to residents regarding property-related updates and announcements.
**REQUIREMENTS**
- Excellent written and spoken English
- Customer service experience (+2 years)
- Fast and reliable internet with a minimum download speed of 40 Mbps
- Functional computer
- Two monitor screens
- Webcam and headset
- A quiet, dedicated workspace
**CORE VALUES**
To be considered for this position, you must connect deeply with Evernest’s company core values:
**Win Together** - Without sacrificing our core beliefs, we will always put the Team (our Owners, our Residents, and each other), first. Individually, we can only achieve so much; as a team, everyone can meet, and exceed their goals.
**Do the Right Thing** - We will always be honest with each other, our residents, and our owners. We operate a truth-based property management company with high levels of accountability, regardless of how it affects us individually or as a company.
**Own the Outcome** - We will continuously strive for the best way to serve our Owners by frequently updating our processes, pushing ourselves never to be stagnant and never accepting of the status quo. We are determined to revolutionize this industry.
**Embrace the Grind** - Beginning with just 30 houses to now almost 15,000, it has taken an extreme amount of hustle and perseverance to grow Evernest. We believe this benefits our clients because we are committed to whatever it takes to lease your home to a well-qualified tenant, collect rent, communicate effectively, and manage the day-in and day-out processes that keep you happy.
**Grow Daily** - Our team of professionals commits themselves to daily disciplines both inside and outside the office. The positive habits we create in life impact our company and our clients. It´s not an easy business, and there´s no substitute for disciplined habits if you want to remain successful.
ind123
