Customer Operations Executive
hace 1 mes
Trabajarás en un entorno dinámico, colaborativo y sano, y serás parte del equipo de Customer Operations, el cual tiene un papel clave en el desafío de ejecutar de manera eficiente y transparente las operaciones comerciales, brindando a nuestros clientes compradores una experiência de EXcelencia en todo su proceso de compra.
Reportarás al Customer Operations Manager dentro del área de Customer Success y trabajarás en conjunto con los CSM para entender las necesidades de los clientes.
**Funciones del cargo**:
- Gestión diaria de licitaciones asignadas por líder.
- Gestión y seguimiento sobre proveedores para buscar aumento en tasa de ofertas por producto y tasa de adjudicación.
- Mantener información de la gestión realizada actualizada en las diferentes herramientas utilizadas.
**Requisitos ️**
- Vives en Monterrey, con disponibilidad para trabajar en modalidad híbrida
- Formación en carreras comerciales, Administración de Empresas, o afines.
- 0-2 años de experiência en áreas de compras, abastecimiento, servicio al cliente o ventas.
- Habilidades que buscamos: resolución de problemas, comunicación efectiva, orientación al cliente, estructurado/a y metódico/a, capacidad de trabajar bajo presión, autonomía.
**Deseables ⭐️**
- Experiência trabajando en startups y/o empresas tecnológicas.
- Experiência en captación y soporte a proveedores/clientes.
- Comprensión de la cultura de empresas ágiles.
**Sobre wherEX**:
Somos una plataforma digital multinacional con 5 años de experiência en el mercado. Buscamos transformar el comercio B2B con la aplicación de tecnología de vanguardia (Inteligencia Artificial, Data Analytics) para optimizar la toma de decisiones en el abastecimiento industrial, teniendo como pilares fundamentales la competencia, transparencia y eficiencia en las compras industriales. Creemos en el comercio B2B sostenible, donde todos los oferentes tengan la oportunidad de competir en igualdad de condiciones y los compradores puedan encontrar su mejor alternativa.
Somos una empresa en plena expansión por el mundo, con presencia en Chile, México, Colombia y Perú y próximamente con el desafío de abrir el mercado americano. Levantamos una EXitosa ronda de capital de US$7MM con la cual planeamos seguir creciendo EXponencialmente, y de esta manera transformar el comercio B2B abriendo oportunidades de negocio para todos.
Si te llama la atención todo lo anterior y quieres formar parte de una empresa con una cultura cercana, que te ofrezca línea de carrera, que sea dinámica, donde la pasamos bien, nos apoyamos de manera constante y buscamos nuevos desafíos permanentemente, esta es tu oportunidad
Tipo de puesto: Tiempo completo
Fecha límite para postularse: 15/07/2023
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