Customer Service and Logistic
hace 2 semanas
**Vacante para la empresa Nex en Naucalpan de Juárez, Estado de México**:
Customer service
Excel: Avanzado
Responsabilidades:Responsable del área de Customer service para los segmentos de Open Market e Industrial
- Quejas y atención del número 800
- Coching telefónico
Elevar la productividad del área.
- Ciclo OTC desde order taking al invoice.
- Manejo del área de CSR
- Reingeniería de códigos
Implementación de SAP como key user.
- Pruebas entrenamiento
- Ejecución. Implementación de KPI’s y métricas
- Estandarización de procesos
ZONA : Naucalpan
**Nível de educación deseada**:
Superior - cursando
**Nível de experiência deseada**:
Nível Experto
**Función departamental**:
Comercial / Ventas
**Industria**:
Productos Químicos
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Customer Service
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