License Operations Coordinator

hace 3 semanas


Monterrey, México grow.com A tiempo completo

**General information**:

- Office (s)- Monterrey, MEX- Date Published- Friday, April 28, 2023- Country- Mexico- Job ID- 22262- Function- Finance**Description & Requirements**:
**About Us**:
We’re here for the hard-working businesses that keep the world turning. They’re the companies who make, deliver, and sell the things we all need. They trust Epicor to help them do business better. Their industries are our industries, and we understand them better than anyone. By working hand-in-hand with our customers, we get to know their business almost as well as they do. Our innovative solution sets are carefully curated to fit their needs and built to respond flexibly to their fast-changing reality. We accelerate every customers’ ambitions, whether to grow and transform, or simply become more productive and effective. That’s what makes us the essential partners for the world’s most essential businesses.

**About the Role**:
As an Epicor Order Operations Coordinator, you’ll be providing our visionary ERP Solutions Software to our customers around the Americas Region. You’ll be responsible to contact and deliver the licenses in a timely manner; all with an outstanding customer service attitude and problem-solving mentality.

**What you will be doing**:

- Establish contact with customers to ensure licenses are delivered in a timely manner
- Become a system expert understanding available functionality to establish efficiencies and best practices
- Take leadership and ownership of projects and implement new processes
- Help improve processes and efficiencies
- Lead, train and inspire other members of the team
- Demonstrate solid leadership in driving success with internal business partners.

**What You Need to Succeed**:

- Demonstrate Outstanding customer care and strong communication skills.
- Advanced Business English Communication in writing and conversational Skills.
- Great attention to detail and critical thinking.

**Additional Skills That Could Set You Apart**:

- Be professional, have great attendance, be punctual, has a positive attitude, be a quick learner and be able to multi-task. Must possess competent computer skills and be able to learn multiple systems.
- Demonstrates complex problem solving and analytical skills

**Why Epicor?**

At Epicor, we know that success comes from working together. Everyone has a role to play, and it’s the essential partnerships across our company that are crucial to our customers’ success and our growth as a business.

We’re truly a team. Working in close partnership, we bring wide-ranging talents together in powerful collaborations. We think innovatively, share our knowledge generously, and constantly learn from our colleagues. We’re proud of the success we achieve every day, but we never stop challenging ourselves and encouraging each other. Together, we go further and imagine an even brighter future.

Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.

**Equal Opportunities and Accommodations Statement



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