Pricing Support Rep, I

hace 2 semanas

Ciudad de México Zebra Technologies A tiempo completo

**Remote Work: Hybrid**

**Overview**:
At Zebra, we extend the edge of possibility by shaping the future of work on the front line—reinventing how businesses run and moving society forward.

We are a community of changemakers, innovators and doers who come together to deliver a performance edge to the front line of business. We develop new technologies and create new solutions with partners to help organizations act with greater visibility, connectivity, and intelligence—delivering better experiences for workers and those they serve.

Being a part of Zebra means being seen, heard, valued, and respected as you define your path to a fulfilling career. Here, you'll have opportunities to learn and lead at a leading company, and you can channel your skills towards causes that you and the Zebra community care about, locally, and globally.

Together, we've only begun to define the edge of what's possible—for our people, our customers, and the world.

**Responsibilities**:

- Analyzes media solutions, prepares and presents accurate competitive quotations, and provides regular follow-up on quotes and projects
- Participates and brings awareness to large volume quotations, order placement and sample testing
- Establishes and maintains sales and customer service relationships with assigned internal customer base in order to understand the business/product needs and requirements of their joint customers
- Works closely with analysts on high volume quotations to ensure competitiveness
- Analyzes and provides quotation reports to supplies account reps, field reps and management
- Works with and supports inside sales staff to obtain supplies sales objectives
- Serve as a liaison to assist account analysts, inside sales representatives, and sales managers at all levels to support the needs of Zebra's resellers and end users
- Provide customer and prospect assistance when a sales representative is not available
- Works with the Client Care Group with account responsibilities by performing order processing and problem resolution needed to ensure high levels of customer satisfaction
- Interfaces with Supplies R&D, Supplies Product management, and Supplies Marketing on new product ideas, concepts and product specifications
- Assists in accurately maintaining Zebra's inventory programs
- Liaison for operations estimator team and documentation team
- Performs other duties as assigned

**Qualifications**:

- High School diploma
- 0-2 years of customer service, sales, or sales support experience
- Strong interpersonal communications - written and verbal skills
- Ability to work within a team and sales environment
- Solid organizational skills
- Microsoft Excel: Intermediate/Advanced experience preferred
- Technical aptitude, Ability to communicate technical information verbally and in written form
- Ability to work independently
- Demonstrated experience taking ownership and being proactive in customer interfacing positions preferred.
- Experience processing orders or working in an ERP system preferred.

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