Mayordomo - Live Aqua Bosques
hace 3 semanas
**Misión del Puesto**:
Brindar un servicio de excelencia, relacionado a la atención al huésped, desde el Check in a su salida, pasando por cualquier tipo de necesidad en el transcurso de su estancia, para satisfacer las expectativas de los huéspedes.
**Conocimientos técnicos**:
- Conocimientos culturales de la localidad
- Cultura general
**Escolaridad**:
- Preparatoria
- Carrera técnica
**Paquetes Informáticos**:
- Office**Idiomas**:
- Inglés**Experiência**:
- Botones 1 año
- Portero 1 año
- Concierge 6 meses
**Principales funciones del puesto**:
- Realizar parte del proceso del Check-in y el recorrido de registro del huésped, explicando los centros de consumo, horarios, servicios, funcionamiento de la habitación, resaltando los beneficios del hotel
- Entregar el equipaje en las habitaciones
- Proporcionar información con prontitud y de una manera cortes a todos los huéspedes sobre los servicios del hotel o de solicitudes externas
- Atender las quejas de huéspedes para dar una pronta solución y en dado caso de que supere su alcance informar a su jefe inmediato
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Recepcionista Live Aqua Bosques
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