![Jeeves](https://media.trabajo.org/img/noimg.jpg)
IT Specialist
hace 3 semanas
Jeeves is an all-in-one corporate card and expense management platform for startups, enterprises and SMBs around the world. Jeeves has raised over $380M and is backed by top investors including Andreessen Horowitz, Y Combinator, CRV, Tencent, Stanford University, Clocktower Ventures and Founders of more than 15 unicorns including David Velez (Nubank), Carlos Garcia (Kavak), Sebastian Mejia (Rappi), Zac Prince (BlockFi) and the family office of two FAANG founders.
Jeeves’ mission is to become the primary financing and software solution for companies - globally. Since its public launch in March 2021, the company now services more than 3000 clients across 24 countries and 3 continents.
We are in need of an IT Specialist to support Jeeves global remote team. As an IT Specialist you will use your multitasking abilities and expert communication skills to follow through on all IT requests and projects while maintaining a positive, professional, and customer service mind-set.
Location: This role is based out of Mexico and is required to come into our office location on a flexible schedule. #LI-Hybrid
**Responsibilities**:
- Manage onboarding and offboarding as it pertains to equipment and account setup
- Inventory and device management
- Fields and logs incoming help requests from end users
- Enforce IT security policies
- Assists with maintenance of IT documentation
- Additional IT duties as needed
**Requirements**:
- 3 years of experience in IT Specialist role
- Experience with MDM among macOS and Windows platforms
- Basic knowledge of networking.
- Excellent written and verbal communication skills.
- Good interpersonal skills.
- Good organizational skills and attention to detail
- Good problem-solving skills.
- Fluent in English, Jeeves is a global company and English is the language we use internally to communicate between regions
- Agile and able to pivot quickly with the changing environment
- Collaborative and team oriented
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