Representative-special Servicing

hace 3 semanas


Ciudad de México Amex A tiempo completo

You Lead the Way. We’ve Got Your Back.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. Here, you’ll learn and grow as we champion your meaningful career journey with programs, benefits, and flexibility to back you personally and professionally. Every colleague shares in the company’s success.

The Fraud Prevention & Authorizations specialist will focus in the Fraud Prevention process, to prevent and detect possible losses throughout validation and confirmation of charges with card members for Consumer and Corporate products and for the markets of Mexico, Argentina, IDC and Spain. And for the Authorizations process is responsible of provide service to Merchants in order to do secure purchases.
- Aptitude to identify problems, determine possible solutions, and actively work to resolve the issues, with high sense of urgency.
- Ability to build and maintain ongoing, collaborative, working relationships with co workers to achieve the goals of the work unit.
- Knowledge of fraud operations, compliance and regulatory requirements. Availability of night shift including weekends



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