IT Quality Group Manager

hace 1 semana

Ciudad de México Citi A tiempo completo

The IT Quality Group Manager is accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Applies in-depth understanding of the business impact of technical contributions. Strong commercial awareness is a necessity. Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication may be necessary. Accountable for the end results of an area. Exercises control over resources, policy formulation and planning. Primarily affects a sub-function. Involved in short
- to medium-term planning of actions and resources for own area. Full management responsibility of a team or multiple teams, including management of people, budget and planning, to include performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.

**Responsibilities**:

- Software quality assurance testing.
- Leads and directs a team of professionals.
- Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function.
- Applies in-depth understanding of the business impact of technical contributions.
- Accounts for delivery of a full range of services to one or more businesses/ geographic regions.
- Deals with complex and variable issues with substantial potential impact.
- Ensures the IT organization is defining and implementing its IT Quality control plans to meet business strategy and goals.
- Drives innovative quality strategies that support technological change.
- Analyzes trends at an organizational level to improve processes; follows and analyzes industry trends.
- Develops and implements methods for cost, effort and milestones of IT Quality activities.
- Exhibits in-depth understanding of concepts and procedures within own area and basic knowledge of these elements in other areas.
- Requires in-depth understanding of how IT Quality integrates within overall technology and has commercial awareness.
- Evaluates subordinates' performance and makes decisions on pay increases, promotions, terminations, etc.
- Uses evaluative judgment in complicated or novel situations; uses multiple sources of information.
- Impacts IT Quality through planning, finances/budget, end results and setting policies.
- Requires excellent communication skills to negotiate with others at a senior level; may communicate with external parties.
- Manages a team that will handle Defect Management, conduct sanity checks post deployment, defect QC and documentation.
- Performs other duties and functions as assigned.

**Qualifications**:

- 10+ years experience in an IT Quality role with commensurate experience in people management.
- Consistently demonstrates clear and concise written and verbal communication skills
- Proficient in Microsoft Office with an emphasis on MS Excel
- Self-motivated and detail oriented
- Proven influencing and relationship management skills
- Proactive leadership and motivational skills

**Education**:

- Bachelor’s/University degree, Master’s degree preferred

We seek for an executive and hands-on professional with experience in software development/testing life cycle, Citi products/procedures end-to-end knowledge, influencing skill for effective leadership, promoting team’s collaboration across functions and line of businesses.

**Key responsibilities**
- Manage the Performance testing across the program LOBs and Functions and acts as a single point of contact for Performance/Non-Functional Test (NFT)
- Identify functional defects arising during performance testing by working hand in hand with the functional testing teams, ensuring KPIs and action plans are defined
- Work with performance engineering teams on testing the fixes
- Identify production SLA variance across the eco systems per business flow and point out the bottlenecks
- Manage the constraints by using SIT environment, Stubs, Virtualization
- Partners with outside vendors, clients, and partners in the coordination of testing efforts and process initiatives
- Performs other duties and functions as assigned

**Qualifications**
- Bachelor’s degree required in Management, computer system engineering or related.
- 10+ years of professional experience in Operations and/or Technology areas
- Fluent in Spanish and English is required
- More than 7 years of experience in Testing Program Management, managing complex implementation projects
- Thorough understanding of end-to-end testing processes, Quality Center and other testing related tools as Jira/Zephyr

**Knowledge/Experience & Competencies required for the position**:

- Proven team player skills with a track record of a lea

  • IT Quality Program Group Manager

    hace 3 semanas

    Ciudad de México Citi A tiempo completo

    The ** IT Quality Program Group Manager** is accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Applies in-depth understanding of...

  • IT Quality Group Manager

    hace 2 semanas

    Ciudad de México, Ciudad de México Citi A tiempo completo

    The IT Quality Group Manager is accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Applies in-depth understanding of the business...

  • IT Quality

    hace 1 semana

    Ciudad de México Citi A tiempo completo

    The IT Quality Group Manager is accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Applies in-depth understanding of the business...

  • Quality Manager

    hace 2 semanas

    Ciudad de México, Ciudad de México Eaton A tiempo completo

    Eaton's IS AER FED division is currently seeking a Quality Manager.What you'll do:Job SummaryThe Quality Manager plays a crucial role in defining, executing, and implementing the Strategic Quality Plan, Goals, and Objectives at the operational level. They work closely with plant quality teams and represent group management for the Quality management system....

  • IT Quality Senior Manager

    hace 1 semana

    Ciudad de México Citi A tiempo completo

    The matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. Developed communication and...

  • IT Director

    hace 4 semanas

    Ciudad de México, Ciudad de México AXA Group A tiempo completo

    We are looking for an experienced IT Director in AXA Partners with a solid understanding of technology. The role is focused on leading and driving driving the IT strategy and pillars in Mexico (migration to the cloud, simplification of the application landscape, agility, deployment of Motor Global Assets and Travel Global assets, etc.) trying to guarantee...

  • Quality Manager

    hace 2 semanas

    Ciudad de México, Ciudad de México Freudenberg Group A tiempo completo

    Working at Freudenberg: We will wow your worldResponsibilities: Conducts leadership tasks, e.g. hiring, performance management, people development including daytoday coaching, staffingSteers the implementation of programs to establish and maintain quality standards of existing products and services, as well as developing programs to focus employees on...

  • IT Project Manager

    hace 2 semanas

    Ciudad de México, Ciudad de México Adecco - Cuauhtémoc, Ciudad de México DF A tiempo completo

    IT Project Manager - Software DevelopmentApply through WhatsAppExperience and Responsabilities5+ years of IT Project Management within structured PMO operationsHigh level of competency using Microsoft Office suite – Excel, Microsoft Project, PowerPoint, PowerBI (or SQL Server Reporting Services) with some experience using Microsoft Project Server and/or...

  • Quality Manager

    hace 3 semanas

    México Eaton A tiempo completo

    Eaton’s IS AER FED division is currently seeking a Quality Manager. **What you’ll do**: **Job Summary** The Quality Manager plays a crucial role in defining, executing, and implementing the Strategic Quality Plan, Goals, and Objectives at the operational level. They work closely with plant quality teams and represent group management for the Quality...

  • IT Quality Senior Manager

    hace 2 semanas

    Ciudad de México, Ciudad de México Citi A tiempo completo

    Thematter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depthunderstanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entirefunction. Requires basic commercial awareness. Developed communication and diplomacy...

  • Management - Quality Manager

    hace 3 semanas

    México North American Stamping Group A tiempo completo

    "An Equal Opportunity Employer” It is the policy of North American Stamping Group to provide employment, training, promotion, and other conditions of Employment without regard to race, color, religion, national origin, sex, age or status as a qualified individual with a disability or other status protected by law. GENERAL SUMMARY The Quality Manager...

  • Business Development Manager Head Hunting IT

    hace 3 semanas

    Ciudad de México CRH Talento en IT A tiempo completo

    Descripción Business Development Manager Head Hunting IT, Reclutamiento IT & Staffing. Contratación 100% nomina + prestaciones superiores + comisiones. Esquema de trabajo hibdrido. Preparacion Academica: Licenciatura Experiência: - Conocimiento de Venta de Servicios de Reclutamiento IT, Head Hunting IT & Staffing - Prospeccion de clientes nuevos. -...

  • IT Quality Assurance

    hace 2 semanas

    Ciudad de México, Ciudad de México Novo Nordisk A tiempo completo

    Position for Novo Nordisk GBS MexicoAre you passionate about ensuring the quality and compliance of IT systems? Do you have experience in IT quality assurance and auditing roles? We are looking for an IT Quality Assurance & Auditing Coordinator to join our team in Novo Nordisk. If you are detail-oriented, knowledgeable in quality assurance methodologies, and...

  • Quality Manager

    hace 2 semanas

    Ciudad de México, Ciudad de México Campari Deutschland Gmbh A tiempo completo

    We are in search of a proactive Quality Manager to join our passionate team at Campari Deutschland GmbH in México.Growing your career as a Full Time Quality Manager is a great opportunity to develop essential skills.If you are strong in creativity, research and have the right determination for the job, then apply for the position of Quality Manager at...

  • IT Quality Lead

    hace 2 semanas

    Ciudad de México, Ciudad de México Atos A tiempo completo

    The future is our choiceAt Atos, as the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space. Together we bring the diversity of our people's skills and backgrounds to make the right choices with our clients, for our company and for our own futures. IT Quality Lead (Management) Overview: As a...

  • IT Quality Lead

    hace 4 semanas

    Ciudad de México, Ciudad de México Atos A tiempo completo

    The future is our choiceAt Atos, as the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space. Together we bring the diversity of our people's skills and backgrounds to make the right choices with our clients, for our company and for our own futures. IT Quality Lead (Management) Overview: As a...

  • Quality Manager

    hace 2 semanas

    Ciudad de México, Ciudad de México Aptiv plc A tiempo completo

    Summary:The Quality manager has the full responsibility to ensure execution of all value streams comply 100% with customer specific requirements, control plan execution and PFMEA update. Quality Manager has the authority and responsibility to ensure quality census across specific program or group of customer value streams towards ensuring designed quality...

  • Quality Manager

    hace 3 semanas

    México Freudenberg Group A tiempo completo

    Working at Freudenberg: We will wow your world! **Responsibilities**: - Conducts leadership tasks, e.g. hiring, performance management, people development including day-to-day coaching, staffingSteers the implementation of programs to establish and maintain quality standards of existing products and services, as well as developing programs to focus...

  • IT Manager

    hace 1 semana

    Ciudad de México Redial BPO A tiempo completo

    About the IT Manager position We are looking for a skilled IT manager who will oversee the smooth running of our computer systems within the limits of requirements, specifications, costs and timelines. Your duties will include supervising the implementation and maintenance of our company's computing needs. You should have advanced...

  • IT Quality Tech Lead Analyst

    hace 1 semana

    Ciudad de México Citi A tiempo completo

    The **IT Quality Tech Lead Analyst** is a strategic professional who stays abreast of developments within own field and contributes to business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of particular colleagues in other areas and occasional external customers. Significant...