Customer Success Trainees

hace 2 semanas


Desde casa, México Recruit CRM A tiempo completo

Mexico (Remote)

**Duration and Compensation**:
Starting 3 Months Internship Period - The salary during this period will be MX$5,000/Month
Followed by 3 Months Training Period - The salary during this period is MX$ 10,000/Month
During the internship & trainee period, we will invest in teaching you about our business, the software industry & skills + tools you’ll need to succeed.

**On successful completion of training**:
Competitive Annual Compensation MX$ 240,000 (Base Salary) + MX$ 48,000 (Bonus) after successful completion of 6 Months(3 Months Internship + 3 Months Training)
Fully Remote (Work From Anywhere)
Flexible Working Hours (Design Your Own Schedule)
Rapid career progression - We work with you to ensure you’re able to move to roles that best suit your skills so you can increase your salary significantly over your first few years with Recruit CRM.
Report directly to the global head of Customer Success

**Responsibilities**:
Help onboard new customers, help them set up their workflows & train their users
Understand and align with customer’s needs to help them achieve their goals
Advice customers on best practices & KPIs for businesses of their size.
Host regular online sessions with customers to align with their needs, discuss adoption, and identify areas of opportunity.
Understand client risks and recommend solutions
Champion customer needs to the product team for future updates

**Eligibility Criteria**:
Only Students pursuing their final year of college/pass outs of 2023
Excellent Verbal and Written communication skills in both Spanish and English.
Must be articulate, organised, detail-oriented, and have the ability to multitask.
People First Attitude & Patience, every client is unique and needs to be handled with poise.
Self-driven and proactive nature

**Training Program**:



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