Customer Success

hace 1 mes


Desde casa, México Totum Talent A tiempo completo

Atención a clientes - Call center
- Atención al cliente
- hace 2 horas

**Descripción**:
En Totum Talent nos encontramos en búsqueda de talento como Customer Success, para empresa de incentivos corporativos digitales.

Tu misión será la administración y atención a las comunidades digitales, así como generar de estrategias de comunicación y de contenido de la organización. Monitorear y asegurar el correcto funcionamiento de las plataformas digitales de la empresa, tal como dar soporte a los departamentos internos y solucionar problemas o temas que afecten la experiência de los usuarios.

**Actividades**
- Planeación e implementación de las estrategias de comunicación interna enfocada en los usuarios asegurando la relación con las distintas áreas de la organización.
- Fungir como el principal punto de contacto y soporte con colaboradores, departamentos internos y proveedores sobre el correcto funcionamiento de las plataformas digitales y resolver problemas sobre la experiência de los colaboradores.
- Recepción, correcta canalización y seguimiento de órdenes de compra a departamentos internos.
- Creación y organización de formatos de control interno relacionados a la implementación de proyectos.


- Administración de las comunidades digitales y ejecución de planes de acción para atender e incentivar la participación dentro de la organización.

**Requisitos**:

- Licenciatura en Comunicaciones, administración, relaciones internacionales, mercadotecnia o afín.
- Inglés Intermedio
- Experiência en Administración de comunidades digitales (2 - 3 años)
- Experiência en Atención a Clientes (2 - 3 años)

Conocimientos
- Manejo de Paquete Office - Intermedio / Avanzado
- Manejo de Google Workspace - Básico / Intermedio



  • Desde casa, México Qualifinds A tiempo completo

    The Customer Success Manager will ensure the satisfaction and success of our clients. We are seeking someone with a focus on customer service and a financial background, oriented towards results and detail-oriented. As a Customer Success Manager, your main objective will be to establish strong and lasting relationships with clients, aiming for the retention...

  • Customer Success Manager

    hace 4 semanas


    Desde casa, México Ueni Ltd A tiempo completo

    The Customer Experience Manager will drive customer satisfaction, retention, and growth for our SaaS subscription service. He or she will use user-interaction data to define the most effective customer success playbook to improve the customer experience and reduce churn. The primary objectives of this role will be to leverage the team to improve customer...

  • Customer Success

    hace 4 semanas


    Desde casa, México Ventura Tec A tiempo completo

    Our client is a well-established Social Media Manager Saas platform based in California. They provide a complete and user-friendly solution to engage, monitor, and grow their customer's audience on multiple social networks. We are looking for a **Customer Success** professional with a **Sales** mindset. You will be responsible for approaching potential...


  • Desde casa, México JAST Media A tiempo completo

    We are seeking a talented and motivated Customer Success Manager to lead our efforts in ensuring the success and satisfaction of our customers. In this role, you will be the primary point of contact for our clients, working closely with them to understand their needs, address concerns, and maximize the value they receive from our...


  • Desde casa, México Cloud Software Group A tiempo completo

    **Overview**: The Jaspersoft Customer Success team is committed to reaching beyond the boundaries of traditional support by intentionally growing mutually beneficial relationships with our clients, and we do this through active engagement to better understand their unique projects and partner with them to enhance their abilities/enable success with our...


  • Desde casa, México Cattle Care A tiempo completo

    **About us** At Cattle Care, we use Artificial Intelligence to increase the revenue of dairy farms and decrease GHG emissions, antibiotics, and hormone usage. We secured $3.2M in funding from serial angel investors, VCs, and domain experts. We work with 92 farms in the US and have $1.7M ARR. **About the role** Join our dynamic team as a Remote Customer...


  • Desde casa, México Espressive A tiempo completo

    Espressive redefines how employees get help by delivering exceptional employee experiences. We were founded on the belief that getting help at work shouldn’t be so hard. While others have focused on solving the problems faced by help desk analysts, Espressive shifted the focus to the employee — because you can’t have self-service if employees are not...

  • Customer Success Manager

    hace 4 semanas


    Desde casa, México ForceManager A tiempo completo

    **ForceManager **is the sales CRM for teams that are constantly on the move : they work with hybrid sales and r eport their sales activities from the road, in the office or at home. What makes ForceManager successfu l is that it makes life much easier for sales managers and sales reps. It is intuitive and easy to use, has integrated geolocation, Artificial...

  • Customer Success Manager

    hace 4 semanas


    Desde casa, México ForceManager A tiempo completo

    **ForceManager **is the sales CRM for teams that are constantly on the move : they work with hybrid sales and r eport their sales activities from the road, in the office or at home. What makes ForceManager successfu l is that it makes life much easier for sales managers and sales reps. It is intuitive and easy to use and has integrated geolocation,...


  • Desde casa, México Espressive A tiempo completo

    **_About Espressive_** Espressive redefines how employees get help by delivering exceptional employee experiences. We were founded on the belief that getting help at work shouldn’t be so hard. While others have focused on solving the problems faced by help desk analysts, Espressive shifted the focus to the employee — because you can’t have...


  • Desde casa, México J. Blanton Plumbing A tiempo completo

    **Customer Success and Review Specialist** Company Overview: Join our team at J. Blanton Plumbing, a rapidly growing US-based company. We're seeking a Customer Success and Review Specialist to play a vital role in our marketing team. This position is designed to ensure that every customer feels heard, valued, and satisfied with our services. By focusing on...


  • Desde casa, México Wobot.ai A tiempo completo

    **Responsibilities**: - Own overall relationship with clients, including managing on-boarding, implementation, training, increasing adoption, and high levels of customer satisfaction - Establish a trusted and strategic advisor relationship to help drive the continued value of our product - Maintain and develop customer success strategies and best practices,...


  • Desde casa, México Wobot.ai A tiempo completo

    **Responsibilities**: - Own overall relationship with clients, including managing on-boarding, implementation, training, increasing adoption, and high levels of customer satisfaction - Establish a trusted and strategic advisor relationship to help drive the continued value of our product - Maintain and develop customer success strategies and best practices,...

  • Customer Success

    hace 1 mes


    Desde casa, México Wobot.ai A tiempo completo

    **Responsibilities**: - Own overall relationship with clients, including managing on-boarding, implementation, training, increasing adoption, and high levels of customer satisfaction - Establish a trusted and strategic advisor relationship to help drive the continued value of our product - Maintain and develop customer success strategies and best practices,...


  • Desde casa, México Hire Latam LLC A tiempo completo

    **_HireLatam is a premier recruitment agency that connects exceptional talent in Latin America with outstanding opportunities in the United States. _**_With a proven track record and a commitment to excellence, we're your trusted partner in the pursuit of career success. Our extensive network, personalized approach, and supportive guidance ensure that you're...


  • Desde casa, México Wobot.ai A tiempo completo

    **Responsibilities**: - Own overall relationship with clients, including managing on-boarding, implementation, training, increasing adoption, and high levels of customer satisfaction - Establish a trusted and strategic advisor relationship to help drive the continued value of our product - Maintain and develop customer success strategies and best practices,...


  • Desde casa, México Glue Up A tiempo completo

    Glue Up is seeking a highly motivated and customer-focused individual with Customer Success Technical Support experience. As a CS Technical Support member, you will be responsible for providing technical support to customers to ensure that they are successful in using our All-in-One solution (SaaS product). You will work closely with our customer success and...


  • Desde casa, México Make More Per Deal LLC A tiempo completo

    **We're looking for an experienced Customer Support Manager** to join our team of ambitious professionals. As an industry-leading Real Estate company, we offer a dynamic work environment, competitive compensation, and opportunities for growth and advancement We are looking for someone to manage our client base and develop solutions tailored for optimal...


  • Desde casa, México Frontdesk Anywhere Inc. A tiempo completo

    Mexico Based - Remote **About the role**: Frontdesk Anywhere is an award winning cloud-based property management system for independent hotels and management groups. It provides hoteliers with a platform that streamlines operations, increases revenue and enhances the guest experience. Based in San Francisco with offices worldwide, Frontdesk Anywhere serves...


  • Desde casa, México Integer A tiempo completo

    By living according to a common set of values, we create a culture that unifies, embraces the uniqueness we all bring to the company, and positions Integer for long-term success. At Integer, our values are embedded in everything we do. Customer We focus on our customers’ success Innovation We create better solutions Collaboration We create success...