Salesforce User Support Agent

Salesforce User Support Agent The Global Products CRM (GPCRM) Business Support Agent Supports all internal users of the GPCRM Salesforce Org by providing clear answers to questions and requests, asking the correct troubleshooting questions to quickly identify solutions for presented problems. You will mainly work on questions and requests that are related...

Ensures to deeply understand the client/business requirements and the users/customers needs. Work closely with customer support, user interface design and software development teams. Be involved along the entire digital products lifecycle, in order to ensure the improvement of user-centric experiences. To design user interfaces and content...

The role of the Technical Analyst requires both judgment and consensus building in areas such as: - The effectiveness and efficiency of the implementation chosen, - The appropriateness of the technology recommended, - Whether the elements of the business system and its proposed implementation have been adequately communicated and understood. - Providing...

**Job Description: Support Engineer** **Essential Job Functions** - **User Assistance and Issue Resolution**: Serve as the primary contact for all inquiries related to Finra Jira and Confluence, providing timely and accurate solutions to user issues and requests. - **Configuration Management**: Manage requests for project configuration changes, ensuring...

**Job Description: Atlassian Support Engineer** **Essential Job Functions** - **User Assistance and Issue Resolution**: Serve as the primary contact for all inquiries related to Finra Jira and Confluence, providing timely and accurate solutions to user issues and requests. - **Configuration Management**: Manage requests for project configuration changes,...

**What you will do? Job Scope & Purpose** Follow up transactions effectively to ensure that the agreed quantities of products are delivered to the customer as set out in the sales offer/order, at the agreed place and time. **How you will do it? Essential Job Responsibilities **Order Processing** - Order input in SAP (different order types) - Send order...

At Consolidated Recruiters, we are seeking an experienced IT Technical Support Specialist to join our team.Job Summary:We are looking for a skilled technical expert who can provide top-notch hardware and software support to our users. As an IT Technical Support Specialist, you will be responsible for installing, configuring, and maintaining hardware and...

**What will you do?** **How will you do it?** **Order Processing** - Order input in SAP (different order types) - Incoming calls management - Send order confirmation to customer (confirm delivery date based on ATP, partial delivery allowed, etc) **Backorder monitoring and order management** - Monitor the customer backorders in conjunction with Customer,...

IT TECHNICAL SUPPORT **Position Objective**: Ensure the proper functioning of all technological equipment software and hardware based on ITIL best practices and other methodologies. **Requirements**: - Information Technology Engineering or similar - Desirable 2 year of experience in related position. - Technical expert with working knowledge of office...

Eaton's Corporate Sector division is currently seeking a skilled IT Senior Analyst to join our team in providing top-notch infrastructure support.**Key Responsibilities:**We are looking for a highly motivated IT Senior Analyst to fill this critical role, which involves:Providing timely and effective PC support for infrastructure hardware and...

We are looking for someone with the following skills: - **Resolve IT Support Requests**: If possible, the service desk analyst will directly resolve user technical issues as they arrive. It can involve remotely accessing the user’s computer and making changes to their system and settings. - **Escalate Advanced Cases**: The service desk analyst will...

As a Customer Insights Analyst you will play a vital role in understanding both internal and external stakeholders. Including their needs, preferences, and motivations to help the organization in delivering best-in-class experiences. You will design, plan, and execute research activities based on the organization's needs. You will select the most suitable...

**Position: Inbound Agent** **Summary**:Looking for a communicator to answer incoming calls from our patients to provide outstanding customer service in support of our mission, goals and values. **We're offering**: - Full time and part time options available - Monthly bonus - Quarterly bonus - Home office after training **Essential duties and...

We’re C.H. Robinson, one of the world’s largest logistics platforms and we're looking for our next **Global Forwarding Agent.** Is that you? Are you detail-oriented, service-savvy and a problem-solver? If so, this might be the perfect role for you. As a Global Forwarding Agent, you will be your customers’ primary contact responsible for managing and...

As a Customer Support Coordinator you will be responsible for: Actively resolving customer-facing technology-related issues and inquiries for both Managed and Technology-only Serving as an additional administrative and/or technical resource on active project implementations. **Activities**: - Actively Resolving Customer Technology Related Issues &...

As a Senior Customer Success Professional, your primary responsibility is to provide specialized solutions to critical support issues on ePS's Productivity Software. You will deliver an exceptional, proactive customer experience, with a personal approach, and maintain and enhance the relationship between the Customer Success Team and ePS's clients....

System Administrator RoleSanhua International is seeking a skilled System Administrator to support our IT systems in Saltillo, Mexico. This full-time position offers a competitive salary of $90,000 per year.About the RoleThis role is responsible for maintaining and upgrading our IT systems, ensuring smooth operation and efficient data management. Key...

**Location**:Juárez, Nuevo León. **Work Mode**:Hybrid. **BASIC FUNCTION** This analyst position is responsible for the creation, maintenance, development, and support of structured global product data management including document management, knowledge management and engineering change management. - The core responsibilities of this position will...

Develop digital solutions and provide support to users of Controllership tools to ensure efficient, high-quality, and continuous processes. **Main Responsibilities**: - Controllership tools’ support. - Develop digital solutions to enhance user satisfaction. - Provide support over Controllership solutions. - Comply with targets and plans for new...

**Position: Inbound Agent** **We're offering part time schedules, weekends off, morning and afternoon options :)** **Summary**:We're looking for dedicated communicators to answer incoming calls from our patients to provide outstanding customer service in support of our mission, goals and values. **Essential duties and responsibilities**: - Handle...