Publisher Success Specialist

hace 2 semanas

Desde casa, México Zeeto Media A tiempo completo

Tibrio is hiring a Publisher Success Specialist. You will be responsible for learning and understanding our client KPI's and data to serve as a strategic partner on their accounts. You will collaborate with the clients and the internal teams to ensure requests are received and prioritized. As a Publisher Success Specialist, you will be responsible for communicating with the clients and internal teams to deliver insights, reports and manage day to day communication. We are looking for a highly motivated, critical thinker who is able to communicate clear and efficiently. No relevant experience is needed, we hire the smartest people with a high drive to succeed and will train you from there

Location - Although this is a remote position, the preferred location is LATAM. You will be working with a team in Mexico and the US. Being in the same timezone and within proximity for a 1-2 times annual training would be ideal.

Company - Zeeto alongside sister property Tibrio has about 50 total employees spread out in both the US and Mexico. We have converted to a completely remote working environment.

**Qualifications**
- Experience level: Entry-mid level
- 2+ years of direct experience in account management or customer success (experience in a digital media company an advantage)
- Desires career in digital marketing/advertising industry and is eager to learn digital performance statistics, terminology and growth strategies
- Passion for data and has a curiosity to spot trends and make actionable decisions
- Quick learner of data and web analytics tools. Experience working with Excel
- Basic statistical analysis skills as it relates to performance optimization
- Strong oral and written communication skills and/or the confidence to participate in client-facing situations and internal meetings

**You are...**
- Tech savvy and quick to adapt. You thrive in a highly entrepreneurial, startup environment.
- Proactive and energetic with the desire to be a key player on a results-oriented team
- Problem solver and creative thinker. You're analytical, organized and results-driven.
- Intrinsically motivated and resourceful. You think outside the box to solve problems.
- Highly organized self-starter. You are biased to speed yet detail-oriented.
- Super eager to learn You are not afraid to try, fail, learn and try again.

**Responsibilities (What you’ll learn)**
- Provide insight and analysis on KPIs and performance
- Develop a trusted relationship with client stakeholders and internal team to fully understand their business strategy and measurements for success
- Serve as a customer advocate internally while effectively collaborating with internal, cross-functional teams
- Convey publisher feedback internally with teams to inform new monetization opportunities, tailored to the changing needs of your clients.
- Performance tracking & analysis -- Closely monitor and communicate campaign performance data to internal teams and clients by proactively creating, interpreting and distributing data, reports and dashboards.

**What Zeeto can offer you**
- Join an award winning team Voted top 2 best places to work in San Diego, Best & Brightest National Finalist and also named one of the top companies for Millennials in the US.
- Health Insurance -- Medical, Dental, Vision, Paid Holidays, PTO, company paid events and more.
- A great training program and platform to build your skill set and launch your career. You can be a huge part of the company while also learning a ton and growing professionally.
- An open collaborative office/virtual office with a fun, hard-working, start-up vibe, yet be remote anywhere in the world.
- Tons of remote perks including virtual happy hours, games, annual retreats, monthly free lunch, all company meetings and more to come

**Hiring Process**
- Step 1 - APPLY
- Step 3 - A Zoom interview with the team.
- Step 4 - A potential project based practical assessment to gauge your skills and level of enjoyment with our projects.
- We understand that this interview process can be time consuming which is why we are listing it all now. Are you up for the challenge?_

Pay: $20,000.00 - $40,000.00 per month

Application Question(s):

- How many clients have you managed at once?
- How many years of experience have you had managing clients?
- What Pre tax compensation amount are you looking for?

Work Location: Remote

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