Service Desk Agent

hace 4 semanas


Guadalajara, México Cognizant Technology Solutions A tiempo completo

We’re hiring

At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities. #WelcomeToCognizant

We have an exciting opportunity for an exceptional individual to work supporting one of our clients as a** Service Desk Agent**

Your key responsibilities
- Customer services over the phone.
- Good communication skills and customer management experience
- Ability to manage critical situations with minimum supervision
- Service Managements Tools
- Theory and technique of the interview
- Crisis intervention

**Qualifications**:

- Conversational French level
- English professional level
- IT Knowledge

At Cognizant we believe than our culture make us stronger

Join us now

BeCognizant #IntuitionEngineered

Cognizant es un empleador que ofrece igualdad de oportunidades. Todos los solicitantes calificados recibirán consideración para el empleo sin distinción de sexo, identidad de género, orientación sexual, raza, color, religión, origen nacional, discapacidad, estado de veterano protegido, edad o cualquier otra característica protegida por la ley

**Employee Status **:Full Time Employee

**Shift **:Day Job

**Travel **:No

**Job Posting **:Jan 29 2024

**About Cognizant


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