Customer Success Operations

hace 3 semanas


Desde casa, México Deel A tiempo completo

**Who we are and what we do**

Deel is a global team that helps businesses hire anyone, anywhere, easily. Deel consists of more than two thousand self-driven individuals spanning over 100 countries. Our unified yet diverse culture keeps us continually learning and innovating the Deel platform and our products for customers.

Companies should be able to hire the best talent anywhere in the world, so we are building the best platform to make that a reality. Our market-leading technology, expertise, and global team are crucial to the success of Deel’s platform. We deliver the best products and platform features in our space, enabling millions of jobs worldwide and connecting the global workforce with the best companies and opportunities.

**Why should you be part of Deel's success story?**

We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide.

After our successful Series D in 2021, we raised another $50M last year, doubling our valuation to $12B.

There’s never been a more exciting time to join Deel — the market leader in international payroll and compliance.

**Who You Are?**

You’ll be the face and voice of Deel for our clients both internally and externally. In this dynamic role, you’ll be responsible for building genuine and durable customer relationships while converting those relationships into opportunities for long-term revenue growth. You will serve as our client’s trusted advisor by providing strategic guidance on operational and product-related issues. Simultaneously, you will be an internal advocate for clients with Deel by championing for new products and capabilities to facilitate the expansion of each client’s business with Deel.

You are a passionate business builder at heart. You get energized by tackling complex, challenging, often ambiguous problems and driving real impact across a business. You are not afraid to get your hands dirty to deliver projects. You are a talented generalist, at home diving into data for insights and confident in project managing cross-functionally with multiple stakeholders. Working with great people is a non-negotiable priority for you because you thrive in a highly collaborative and high performance team. If that is you, join our team

**Duties**
- Develop a vision and strategy for clients by assessing their strategy as a business to assist them in using Deel’s tools to achieve their goals
- Build deep and trusting long-term relationships with clients by identifying partner pain points, providing solutions, and recognizing opportunities for growth and revenue generation
- Creating data driven recommendations by accessing, analyzing, and synthesizing large data sets
- Problem solving and solution implementation across Deel internally on behalf of your clients
- Working with the product and operations teams to drive high impact improvements

**Requirements**:
**You have minimum of 4+ years of relevant work experience, including client facing experience**
- Have previous experience in at least one of the following: fast growth startup,top-tier management consulting, investment banking, or private equity
- Relationship builder who remains calm and collected when facing crisis or criticism and celebrates partners’ successes with them
- Quantitatively-inclined and data savvy; you may not be a SQL expert, but you enjoy drawing quick, insightful conclusions from complex data sets, asking critical questions, and synthesizing raw numbers into simple, actionable recommendations
- A reliable, motivated self-starter with a passionate growth mentality. You enjoy fast-paced environments, aren’t deterred by setbacks or pivots, and thrive in roles requiring a very high degree of responsibility
- ** Have a solid track record of achievement - e.g. had success in a top tier company, delivered quantifiable business impact, quickly assumed responsibilities or won competitive awards**
- Have a strong analytical foundation with ability to manipulate and synthesize data
- Are curious by nature and interested in making an impact
- Have excellent written and verbal communication in English

**Bonus Points**
- You're passionate about the future of work
- You have experience building consumer/business facing products where you have to think about customer experience and growth
- You have worked in multiple countries, cultures, and places
- You like getting bonus points :)

**Total Rewards**

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.

At Deel, you’ll enjoy:

- Computer equipment applicable to your role
- Stock grant opportunities
- Additional perks and benefits based upon your employment status and country
- The ability to c


  • Customer Success Manager

    hace 1 semana


    Desde casa, México Altair Engineering A tiempo completo

    **Transforming the Future with the Convergence of Simulation and Data** **Customer Success Manager (Data Analytics)** Do you like a challenge, are you a complex thinker who likes to solve problems? If so, then you might be the new Altairian we are searching for. At Altair, your curiosity matters. We pride ourselves on a business culture that enables open,...


  • Desde casa, México dLocal A tiempo completo

    **What’s the opportunity?** We are looking for a Customer Success Manager who will be responsible for developing long-term relationships with our customers. **What will I be doing?**: - Working with both our internal teams as well as clients. - Provide “voice of customer feedback” to internal DLOCAL teams. - Develop effective long-term key customer...

  • Customer Success Manager

    hace 4 semanas


    Desde casa, México eScale A tiempo completo

    Company Overview: eScale is a leading marketing agency that provides Lead management & appointment booking. We pride ourselves on delivering exceptional customer experiences and cultivating long-term relationships with our clients. As we continue to expand, we are seeking a highly motivated and talented Customer Success Manager (CSM) to join our dynamic...


  • Desde casa, México Cloud Software Group A tiempo completo

    **Overview**: The Jaspersoft Customer Success team is committed to reaching beyond the boundaries of traditional support by intentionally growing mutually beneficial relationships with our clients, and we do this through active engagement to better understand their unique projects and partner with them to enhance their abilities/enable success with our...


  • Desde casa, México RENOVA A tiempo completo

    Location: South And Central America, Remote Experience: 2+ in Success/Account Management, preferably SAAS Our team at Renova built a modern client app and support platform for insurance companies. We are on a mission to give everyone using insurance clear, fast and comfortable way to get care when you need it the most. We are looking for a Customer...


  • Desde casa, México WW AA A tiempo completo

    **Customer Success Manager** **The Customer Success team helps the Wise Athena customers achieve value from ATHENA and our services and facilitates product adoption. This results in loyalty and therefore long-term customer retention.** **Our Customer Success Manager is responsible to ensure the success of our clients, always helping them to become...


  • Desde casa, México Wobot Intelligence A tiempo completo

    **Responsibilities**: - Own overall relationship with clients, including managing on-boarding, implementation, training, increasing adoption, and high levels of customer satisfaction - Establish a trusted and strategic advisor relationship to help drive the continued value of our product - Maintain and develop customer success strategies and best practices,...


  • Desde casa, México Absolute Software A tiempo completo

    As a Customer Success Agent at Absolute, you are front and center with our customers, helping them achieve their goals and ensuring value driven engagements. You are highly organized with excellent interpersonal skills, a passion for technology and a strong customer focused approach. Building strong customer relationships, you regularly engage with...


  • Desde casa, México Proper A tiempo completo

    **Proper is a quickly growing startup that values your skills, voice, and happiness.** We’re a team of developers, designers, engineers, accountants, CPAs, project managers, and creatives from all over the world. But we’re also surfers, hikers, Sichuan-eaters, photographers, artists, world travelers, meme lovers, and life-havers. Together, we provide...

  • Customer Success

    hace 4 semanas


    Desde casa, México Higlobe, Inc A tiempo completo

    **About Higlobe** We are an international payment platform that moves money instantly and with zero transaction fees. Our product is specifically designed for international professionals; overseas freelancers, contractors and independent workers with US business clients. We understand that having an easy payment method can bring more jobs and opportunities...

  • Customer Success

    hace 1 mes


    Desde casa, México Totum Talent A tiempo completo

    Atención a clientes - Call center - Atención al cliente - hace 2 horas **Descripción**: En Totum Talent nos encontramos en búsqueda de talento como Customer Success, para empresa de incentivos corporativos digitales. Tu misión será la administración y atención a las comunidades digitales, así como generar de estrategias de comunicación y de...


  • Desde casa, México Deel A tiempo completo

    **Who we are and what we do** Deel is a global team that helps businesses hire anyone, anywhere, easily. Deel consists of more than two thousand self-driven individuals spanning over 100 countries. Our unified yet diverse culture keeps us continually learning and innovating the Deel platform and our products for customers. Companies should be able to hire...

  • Operations Manager

    hace 6 días


    Desde casa, México Pivot Solutions LLC A tiempo completo

    **Job Title**: Operations Manager **Company**: Sonoran Glass LLC **Location**: Remote **About Us**: Sonoran Glass is a dynamic and innovative construction company dedicated to Educate, Enhance and Empower Individuals in The Construction Industry To Provide Peace of Mind, Structure and Profit with a strong commitment to excellence and a passion for windows...

  • Operations Strategy Lead

    hace 4 semanas


    Desde casa, México Thermo Fisher Scientific A tiempo completo

    Roles and responsibilities for the overall success of the proposal development process within the **General Medicine** Team space; from RFP receipt through client decision. Provides leadership and ownership of operational strategies, bid defense hand=off, and accountability for all related operational proposal deliverables, resulting in an increased RFP hit...

  • Customer Success Manager

    hace 4 semanas


    Desde casa, México Bond A tiempo completo

    **Bond **es una empresa que conecta oportunidades con talento. Tenemos esta oportunidad para una de nuestras empresas aliadas, **teunoméxico.** **RESPONSABILIDADES** - Identificar las necesidades de los clientes. - Métricas y estrategias de satisfacción de clientes. - Trabajar en conjunto con el área comercial y marketing para cumplir los objetivos. -...


  • Desde casa, México eJam A tiempo completo

    eJam is a growing organization with a diverse portfolio of global brands, dedicated to enriching people's lives through innovative and sustainable products. We strive to be leaders in customer satisfaction, innovation, and environmental responsibility. Our collaborative and growth-oriented culture encourages continuous improvement and teamwork to drive...

  • Sales Operations Analyst

    hace 4 semanas


    Desde casa, México Zendesk A tiempo completo

    Job Description **Zendesk’s GTM Operations team is looking for a driven Sales Operations Analyst to help manage and operationalize the sales compensation strategy and headcount & productivity reporting for our Sales Organization. Money is what motivates every sales person and is the main **_strategic_** lever the business has to achieve their goals. As an...


  • Desde casa, México Electric Soul A tiempo completo

    **Description** **Operations Manager Job Description** Roles and Responsibilities **1. Marketing and Sales**: Develop and implement marketing strategies to increase Electric Soul's brand awareness and attract new customers. Collaborate with marketing agencies or freelancers to create compelling marketing materials for Electric Soul. Oversee social media...


  • Desde casa, México Pivot Solutions LLC A tiempo completo

    Are you an enthusiastic and customer-oriented individual with dispatcher experience and seeking an exciting opportunity with Sonoran Glass? Look no further! We are seeking a skilled and enthusiastic Customer Service/Dispatch Representative to join our dedicated team. **Company Overview**: Sonoran Glass is a reputable company that has been providing...

  • Client Success Manager

    hace 4 semanas


    Desde casa, México Agency Growth Team A tiempo completo

    Do you LOVE serving clients, and helping businesses grow and scale to new heights? Are you eager to work with independent business owners, create long-lasting relationships, and be rewarded for your skills, time, and accomplishments? Are you ready to push clients forward, consult heavily on their day-to-day achievements and help them scale to successful new...