Operations Specialist

hace 1 mes


Tlahuac, México ADBID LATINOAMERICA A tiempo completo

Somos **ad_bid a Globant Division**, una agencia de Marketing Digital, especializada en estrategia, pautal y análitica web. Nos encontramos en la búsqueda de un **Operations Specialist/Coordinador de Operaciones**.

**Objetivo del Cargo**:
El Coordinador de Operaciones es el encargado de asegurar la fluidez y eficacia en la ejecución de las tareas operativas, facilitando la coordinación y seguimiento constante con los equipos de Finanzas y Facturación, Legal, People, y We Experience. Este papel es clave para garantizar la realización oportuna de todas las actividades y procedimientos, optimizando los procesos internos y contribuyendo al logro de los objetivos organizacionales.
**Responsabilidades Principales**:

- Finanzas y Facturación:

- Verificar el cierre oportuno de todas las cuentas y asegurar que la facturación se ejecute de manera precisa.
- Asegurar la conciliación al 100% de las facturas de los medios.
- Legal:

- Coordinar la carga de contratos en el sistema Jira, hacer seguimiento y coordinar lo necesario para obtener el sello legal rápidamente.
- People:

- Coordinar la asignación de proyectos en el tiempo correcto y apoyar en el proceso de reclutamiento constante.
- Supervisar la asistencia a la oficina obligatoria de los colaboradores.
- We Experience:

- Coordinar accesos a las oficinas y organizar eventos con clientes y eventos internos para los equipos de operación de campañas.
- Logística y Eventos:

- Coordinar la logística para eventos internos y externos, incluyendo reuniones, conferencias y actividades de capacitación.
- Gestionar el presupuesto asignado para eventos, asegurando la eficiencia en el uso de recursos.
- Comunicación y Feedback:

- Actuar como puente de contacto y feedback entre colaboradores y la dirección de operación, facilitando un flujo de comunicación efectivo.
- Gestión de Proveedores y Clientes:

- Facilitar con las áreas de legal y facturación los procesos de creación de proveedores y clientes, mejorando la eficiencia operativa.

**Habilidades y competencias**:

- Capacidad para gestionar múltiples tareas simultáneamente, con una fuerte orientación al detalle.
- Habilidades de comunicación y negociación efectivas.
- Capacidad analítica para identificar y resolver problemas.
- Orientación al servicio al cliente y habilidades para trabajar en equipo.
- Proactividad y autonomía en la gestión de proyectos.

**Requisitos**:

- Inglés conversacional.
- Título universitario en Administración de Empresas, Gestión de Proyectos, o campos relacionados.
- Experiência previa en roles de coordinación o gestión, preferentemente en entornos multidisciplinarios.
- Dominio de herramientas de gestión de proyectos como Jira.
- Conocimiento en procesos legales básicos y sistemas de facturación.
- Excelentes habilidades interpersonales y capacidad para trabajar bajo presión.

**Reporte**:
Este cargo reporta directamente al Director de Operaciones o al jefe de departamento correspondiente.

**¿Qué ofrecemos?**
- Contrato a término indefinido
- Trabajo híbrido
- Plan de beneficios
- Oportunidades de crecimiento y plan carrera

Tipo de puesto: Tiempo completo

Salario: A partir de $18,000.00 al mes

Idioma:

- Inglés (Obligatorio)



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