Cash Application Analyst

hace 3 meses

Saltillo, México Johnson Controls A tiempo completo

**What will you do?**
- This role will report to the OTC Cash Application Supervisor and work closely with collections team to proactively identify and resolve issues related to unapplied cash
- Records client payments in appropriate accounts, identifies and resolves payment discrepancies and answers internal customer’s inquiries
- This role will also work in link with cash and banks team in order to follow up bank reconciliations
- Account for the amount collected from the customers in the appropriate accounts on a timely basis and with 100% accuracy
- Reconcile the customer accounts and bank accounts to ensure there are no open items in customer accounts and zero unapplied cash
- Continuously seek out and support process improvement initiatives
- Ensure compliance to applicable policies, guidelines, and regulations

**How will you do it?**
- Ensure performance measures are met or exceeded, e.g., timely and accurate processing of transactions
- High volume data entry / processing
- Live Checks
- Credit Cards
- Electronic Lockbox
- Wire Transfers
- Identify and communicate discrepancies in payments received
- Download, review, reconcile and post all lockbox payments on a current and daily basis. Maintain and update all customer ACH information Invoice all NSF rejects and ensure to communicate to collections department
- Performs reconciliation of daily deposits to the cash postings
- Responsible for month-end closing activity including report generation and distribution on automated accounting system
- Responsible for producing the daily customer cash receipts reports
- Monitor, respond or redirect inquiries from the AR and Accounting Mailboxes in a timely & professional manner
- Provide quality, professional customer service to all internal customers
- Additional tasks/duties as assigned by OTC Management and Supervisors
- Download daily bank statements and ensure cash is appropriately applied to customer accounts
- Manage the aging of unapplied cash and resolve within a timely manner
- Participate in the ERP implementation and future maintenance/enhancement
- Generate reporting as necessary (i.e., unapplied cash, etc.)
- Participate in ad hoc projects as required
- Check bank reconciliations and put comments
- Follow up advance payment account

**What we look for?**
- **Graduate / Postgraduate / Master’s Degree in any stream**:

- **Intermediate English skills**:

- Preferred working experience within a shared services environment supporting North America region.
- Experience in North American process transition would be preferred
- **1 - 3 Years of experience required with Cash Applications experience (reconciliations, unapplied cash follow-up)**:

- Excellent communication and interpersonal skills with a customer service focus
- Demonstrates initiative, is conscientious, detail oriented and provides complete follow-through on areas of responsibility
- Positive attitude and a strong team player
- Preferred **Oracle **or another Systems proficiency in ERPs (SAP/Baan/Qolsys/Amer)
- Analytic and strong attention to detail
- Intermediate skills in Microsoft® Word, Excel, Outlook, and Internet navigation and research, including
- Ability to utilize basic formulas
- Utilize Pivot Tables and V-Lookups
- Johnson Controls does not request pregnancy or HIV testing as a requirement for admission, permanence, or promotion_

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