Customer Care
hace 1 mes
Customer Care
This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office.
Global Operations prioritizes putting customers and partners first by developing the workforce of the future. This involves strategic, inclusive, and collaborative working culture. At our core, we strive to uphold HPE’s values - to partner, innovate and act - we are an organization that plan, source, and provide quality customer and partner experiences.
**How you will make your mark**
- Supporting sales processing activities and process improvement for an assigned area, account or process
- Demonstrating capability and understanding of requirements in all areas of sales processing.
- Developing client interaction and negotiation skills
- Reviewing process evaluation results to perform analysis, identify issues and opportunities and provide data to resolve client claims or inquiries
- Communicating analysis results to internal stakeholders
- implements specified changes to processes or tool to improve performance and increase customer satisfaction
**About you**:
- Bachelor's degree in Business Management or equivalent
- Around 2-4 years experience
- Experienced implementing policies, processes, and analytics methods to support client sales processing.
- Understanding of business and sales processing tools, systems and practices
- Familiarity with reviewing and interpreting client agreements.
- Strong written and verbal communication skills
- Mastery in English and local language.
- Ability to effectively communicate sales processing plans, proposals, and results and negotiate options.
mexico
**Join us and make your mark**
**We offer**:
- A competitive salary and extensive social benefits
- Diverse and dynamic work environment
- Work-life balance and support for career development
- An amazing life inside the element Want to know more about it?
Then let’s stay connected
HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.
**Job**:
Sales Operations
**Job Level**:
Intermediate
**Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.**
HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.
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