Customer Care Agent
hace 3 semanas
Customer Care Agent
This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office.
**.**
Global Operations prioritizes putting customers and partners first by developing the workforce of the future. This involves strategic, inclusive, and collaborative working culture. At our core, we strive to uphold HPE’s values - to partner, innovate and act - we are an organization that plan, source, and provide quality customer and partner experiences.
Executes operational activities related to quote, price, configuration, deal registration, order management process, invoicing, and contract life-cycle management to ensure that sales orders are successfully completed from quote to delivery and credited appropriately assigned for sales compensation. Produces deal documentation and configures systems to reflect ordering processes. Generates invoices and client billing in accordance with service and product agreements. Records, updates and validates customer and deal information in systems produces reports and analyses of sales processing activities.
**How you will make your mark**:
- Supports sales processing activities for assigned areas and processes
- Learns requirements and develops capability in all areas of sales processing
- Collects, consolidates, and charts data from sales and process results for assigned portions of operations areas to identify trends and issues
- learns and practices basic analysis
- Implements specified changes to processes and tools to improve performance, efficiency and customer satisfaction
- Develops understanding of internal and external relationships with stakeholders for performance expectations and needs
**About you**:
- Bachelor's degree in Business Management or equivalent
- Typically 0-2 years experience in a customer service area
- Basic understanding of business and sales processing tools, systems and practices
- Good analytical, statistics and problem solving skills.
- Good written and verbal communication skills
- Advanced English
- Knowledge of Microsoft Office tools.
mexico
Join us and make your mark
**We offer**:
- A competitive salary and extensive social benefits
- Diverse and dynamic work environment
- Work-life balance and support for career development
- An amazing life inside the element Want to know more about it?
Then let’s stay connected
HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.
**Job**:
Sales Operations
**Job Level**:
Entry
**Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.**
HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.
-
Customer Care
hace 1 mes
Guadalajara, México Hewlett Packard Enterprise A tiempo completoCustomer Care This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office. Global Operations prioritizes putting customers and partners first by developing the workforce of the future. This involves strategic, inclusive, and collaborative working culture. At our core, we strive to uphold HPE’s values - to...
-
Customer Service Agent
hace 1 mes
Guadalajara, México JOB LINK MÉXICO A tiempo completo**CUSTOMER SERVICE AGENT** **Requisitos**: - Licenciatura administración o a fin truncada o concluida - Experiência de 3 años en atención a clientes - Experiência en Ventas Técnicas - INDISPENSABLE contar con Vehículo propio FUNCIONES: - Captar quejas y reclamaciones - Detectar áreas de oportunidad e implementación de planes de acción - Visitas...
-
Techcnical Customer Care Manager
hace 1 mes
Guadalajara, México Sidel A tiempo completoSupport Customer requests for emergencies, trouble shooting and technical assistance during warranty and life cycle of the equipment by securing HSS&E (Health, Safety, Security & Environmental). Lead complete solution delivery from customer call until complete issue resolution with the help of experts from Product Support. Is a key role between customer and...
-
Order Armin/ Customer Care
hace 4 semanas
Guadalajara, México Digital Risk, LLC. A tiempo completo**Company Description** Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis’ Front2Back Transformation approach. Front2Back uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience...
-
Customer Support Gdl
hace 4 semanas
Guadalajara, México Integral Ares de Mexico S.A de C.V A tiempo completo**CUSTOMER SERVICES REPRESENTATIVE** - Retail Store_ - Minimum **6 months** of experience as a customer service agent. - Intermediate - Advanced Conversational English. - High School concluded with proper documentation. - Reside within Guadalajara’s Metropolitan Area. - Schedule availability. - On-site work **WE OFFER**: - Salary range **13k to 19k** MXN...
-
Customer Experience Agent
hace 1 mes
Guadalajara, México Intugo Call Center A tiempo completoCollaborate with an American company that finances buys, and sells used cars. Maintain acceptable standards set by the department and provide an outstanding customer service level in a very professional environment. **Profile**: - High School Diploma or equivalent - Two years experience in customer service or related field - Excellent customer service...
-
Customer Support Agent
hace 1 mes
Guadalajara, México Helpware A tiempo completo**About Us** It's simple, we prosper by putting people ahead of profits. Point blank. We created Helpware because we saw a need to change the way business is done in our world of outsourcing. We believe employee satisfaction doesn't need to be compromised in order to deliver the best quality to our clients. In fact, we discovered that enhancing our employee...
-
Customer Service Agent
hace 1 mes
Guadalajara, México Intugo A tiempo completoOverall responsibility: To ensure all complaints are acknowledged in a timely manner and maximize customer satisfaction. Areas of responsibility: Provide exceptional customer support Inputting all complaint information into the complaint system. Documentation of collector pro Handle complaints and all communication with our customers in accordance with the...
-
Customer Service Representative Gdl
hace 13 horas
Guadalajara, México Integral Ares de Mexico S.A de C.V A tiempo completoPUESTO**:CUSTOMER SERVICE ( telephone agent)** UBICACION**:GUADALAJARA JAL.** **REQUISITOS.** - **6 meses de experiência como agente telefónico bilingüe.**: - **Ingles conversacional.**: - **Preparatoria terminada.**: - **Disponibilidad de trabajo presencial en Guadalajara.**: - **Disponibilidad de horarios.** **OFRECEMOS** - **Sueldo entre 13,000...
-
Customer Service Representative
hace 1 día
Guadalajara, Jalisco, México Rockpoint Legal Funding A tiempo completoJob Title: Customer Service Representative (CSR)Classification: ContractorLocation: RemoteDepartment: Customer CareSupervisor: Manager of Customer Care & Quality AssuranceThe Company:Rockpoint Legal Funding is one of the largest and most reputable non-recourse legal funding companies on the West Coast, offering a helping hand to plaintiffs and their families...
-
Customer Service Representative
hace 1 día
Guadalajara, México Rockpoint Legal Funding A tiempo completoJob Title: Customer Service Representative (CSR) Classification: ContractorLocation: RemoteDepartment: Customer CareSupervisor: Manager of Customer Care & Quality Assurance The Company: Rockpoint Legal Funding is one of the largest and most reputable non-recourse legal funding companies on the West Coast, offering a helping hand to plaintiffs and their...
-
Customer Service Agent
hace 1 mes
Guadalajara, México Agencia de reclutamiento TRES R A tiempo completo**Vacante para la empresa Agencia de reclutamiento TRES R en Guadalajara, Jalisco**: Agente atencion a clientes Bilingue Perfil solicitado: Nível de ingles avanzado Bachillerato terminado Disponibilidad de horario Disponibilidad inmediata Manejo basico de PC Facilidad de palabra en ingles y español Ofrecemos: Sueldo base + bonos Prestaciones de Ley...
-
Customer Service Agent
hace 1 mes
Guadalajara, México Gordian Staffing A tiempo completo**Description**: **Gordian Staffing, A New Way of HR** We focus on helping small and medium-sized enterprises in the United States and Canada to make business more accessible by offering specialized services and providing high-quality people solutions for those organizations, constantly growing and looking for better results in their markets. **Our...
-
Agente de Teléfonos
hace 4 semanas
Guadalajara, Jalisco, México Hilton A tiempo completoA Telephonist Agent accepts, delivers and responds to Guest and management messages, enquiries and emergencies and uses their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer.What will I be doing?As a Telephonist Agent, you will accept, deliver and respond to Guest and management messages, enquiries and...
-
Customer Service 2 Days Off
hace 1 mes
Guadalajara, México Agencia de reclutamiento TRES R A tiempo completo**Vacante para la empresa Agencia de reclutamiento TRES R en Guadalajara, Jalisco**: CUSTOMER SERVICE | 2 DAYS OFF GRAN CALL CENTER BUSCA AGENTES BILINGUES PARA SERVICIO AL CLIENTE OFRECEMOS: COMEDOR SERVICIO DE CAFÉ Y BEBIDAS FRÍAS (1 CAFÉ GRATIS AL DÍA) SERVICIO MÉDICO Y PSICÓLOGO CAJERO ATM CULTURE CHAMPION ACTIVITIES ÁREA DE...
-
Customer Service
hace 1 semana
Guadalajara, México Siemens A tiempo completo**Change the future with us!** We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity. We embrace change and work with curious minds re-inventing the future of work. Join us and let us focus together on what’s truly important: making lives...
-
Customer Service
hace 1 mes
Guadalajara, México Siemens A tiempo completo**Change the future with us!** We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity. We embrace change and work with curious minds re-inventing the future of work. Join us and let us focus together on what’s truly important: making lives...
-
Health Care Assistant
hace 1 mes
Guadalajara, México Plexus A tiempo completoPurpose Statement: Provide health care assistance to Plexus employees. Key Job Accountabilities: - Provide basic healthcare services to the Plexus employees, suppliers, visitors and anyone entering the facility. First aids attention to incidents and general illness - Document all employee injury and illness and keep this information confidential - Support...
-
Logistics/shipping Agent
hace 4 semanas
Guadalajara, México Optimum SCO A tiempo completo**Company Summary** **Summary**: Logistics/Shipping agents support operations in all logistics and customer service functions related to product deliveries, planning, scheduling, ordering, transportation, tracking, and reporting. - The ability to enter orders accurately in the system is a must. - The Logistics/Shipping Agent will also be responsible for...
-
Customer Success Manager
hace 1 mes
Guadalajara, México Valce Talent Solutions A tiempo completo**About Us**: Diligent is the leading governance, risk and compliance (GRC) SaaS company, serving 1 million users from over 25,000 organizations around the world. Our software enables holistic and informed conversations about GRC and ESG to ensure CEOs, CFOs and the board have an integrated view of audit, risk, information security, ethics and compliance...