L2 Production Support Engineer
hace 3 meses
**RH**:Héctor Hernández
**Position: L2 Production Support Engineer**
**Location**: Mexico / Remote
**Industry - Sector**:Financial Services - Banking
**What you’ll do?**
- L2 Production Support
**What you’ll bring**:
- Experience as a L2 support engineer
- Good communication skills with ability to articulate the technical and functional aspects of development/production problem to help drive solutions with App Dev teams and senior stakeholders
- ITIL Process experience with Service Mgmt., Knowledge Mgmt.,
- Incident Mgmt
- Hands-on experience in SQL (Pl/SQL)
- Capable to analyze joint’s, Store Procedures and triggers
- Unix and Shell Scripting are mandatory.
- Capable to monitor processes and scripts errors
- Hands-on Read and Debug Code (Java or any OOP Language)
- Skilled in Debugging and Troubleshooting. Ability to perform RCA
**Soft skills**:
Work Underpressure, Quality at work, Results Oriented
**What can YOU expect in a career with Capgemini?**
- Working in a team environment, Consultants will focus on the analysis, design and development of technology-based solutions for Capgemini’s clients.
- You will work alongside technical, functional and industry specialists to assist with the development, implementation and integration of innovative system solutions including methods, techniques and tools.
- You will contribute to client satisfaction by providing timely and responsive value-added services and work products.
- Capgemini offers a competitive compensation and benefits package.
- Headquartered in Paris, France, Capgemini has a presence of more than 340 thousand professionals in Mexico distributed among 3 sites located in Mexico City, Monterrey and Aguascalientes. A deeply multicultural organization.
- Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore, its worldwide delivery model.
**You will love this job because**
- Capgemini focuses on giving each new hire a YOU-nique experience through our recruitment process and on-boarding program, as well as by helping you to build your own career and professional skills foundation.
- Capgemini provides a collaborative environment that embodies and holds the following stated values close to heart: Honesty, Boldness, Trust, Freedom, Team Spirit, Modesty, and Fun.
- Capgemini cultivates an atmosphere for development that enables YOU to be hands-on, planning for your growth, both horizontally and vertically.
-
L2 Production Support Engineer
hace 4 meses
Aguascalientes, México Capgemini A tiempo completoRH: Héctor HernándezPosition: L2 Production Support EngineerLocation: Mexico / RemoteIndustry - Sector: Financial Services – BankingWhat you’ll do? L2 Production SupportWhat you’ll bring: Experience as a L2 support engineerGood communication skills with ability to articulate the technical and functional aspects of development/production problem to...
-
L2 Production Support Specialist
hace 2 semanas
Aguascalientes, Aguascalientes, México Capgemini A tiempo completoAbout the Role: As a skilled L2 support engineer, you will be responsible for identifying defects, discrepancies, and trends through code debugging or log analysis. With hands-on experience in SQL, Unix, Shell Scripting, and Java Code, you will work collaboratively to deliver high-quality results.Key Responsibilities:Code debugging and log...
-
Digital Transformation Support Engineer
hace 4 semanas
Aguascalientes, Aguascalientes, México Capgemini A tiempo completoAbout the Job:This position involves working as a L2 Production Support Engineer, focusing on ensuring the smooth operation of production systems.Responsibilities:L2 Production SupportRequirements:Experience as a L2 support engineer with strong technical skills and ability to communicate effectively with stakeholdersFamiliarity with ITIL processes, including...
-
Senior Production Support Specialist
hace 4 semanas
Aguascalientes, Aguascalientes, México Capgemini A tiempo completoCompany Overview:At Capgemini, we strive to create a diverse and inclusive work environment where talented professionals can thrive.About the Job:We are seeking a Senior Production Support Specialist to join our team in Mexico. As a key member of our production support team, you will be responsible for ensuring the smooth operation of our systems and...
-
L2 Production Support
hace 6 meses
Aguascalientes, México Capgemini A tiempo completo**RH**:Dacia González **Location**:Remote **Industry - Sector**:Financial Services - Banking **What you’ll do?** - Identify defects, discrepancies, and trends by ways of code debugging or log analysis. **What you’ll bring**: - Experience as a L2 support engineer - ITIL Process experience with Service Mgmt., Knowledge Mgmt., Incident Mgmt - Hands-on...
-
L2 Production Support
hace 7 meses
Aguascalientes, México Capgemini A tiempo completo**RH**:José David Reyes **Position**:L2 Support Application **Experience level: Middle / Sr** **Education level: Bachelor Degree** **Location**:Home Office (Any State of Mexico) 100% remote **Industry - Sector**:Banking **What you’ll do?**: **- Identify defects, discrepancies, and trends by ways of code debugging or log analysis** **- Adopt various...
-
Production Support Engineer
hace 4 semanas
Aguascalientes, Aguascalientes, México Capgemini A tiempo completoAbout the RoleWe are seeking an experienced Production Support Engineer to join our team in Mexico. As a key member of our support team, you will be responsible for identifying defects and discrepancies, and working with our engineering team to automate failures using machine learning techniques.This is a great opportunity to work in a collaborative...
-
L2 Production Support
hace 6 meses
Aguascalientes, México Capgemini A tiempo completo**RH: Ariadna Rosas** **Ubicación**:México **Industria**: Servicios Financieros - Banca **Conocimientos y experiência necesaria**: - ** Soporte de producción L2**: Experiência en soporte Experiência como ingeniero de soporte L2 Buenas habilidades de comunicación con capacidad para articular los aspectos técnicos y funcionales del problema de...
-
L2 Production Support
hace 7 meses
Aguascalientes, México Capgemini A tiempo completo**RH**:Valeria Colin Vilchis **Position**:L3 Java Specialist **Experience level: Middle / Sr** **Education level: Bachelor Degree** **Location**:Home Office (Any State of Mexico) **Industry - Sector**:Banking **What you’ll do?**: - Identify defects, discrepancies, and trends by ways of code debugging or log analysis - Adopt various tools developed...
-
Technical Support Specialist for Financial Services
hace 4 semanas
Aguascalientes, Aguascalientes, México Capgemini A tiempo completo**Overview of the Opportunity**: Capgemini is a leading global digital transformation and consulting services firm with a presence in Mexico. Our company values honesty, boldness, trust, freedom, team spirit, modesty, and fun.We are seeking a Technical Support Specialist to join our team in Mexico. This role will provide technical support to our clients in...
-
L2 Support
hace 1 mes
Aguascalientes, México Capgemini A tiempo completo**RH**:Karla Acosta **Location**:any state of Mexico **Industry - Sector**:Insurance **What you’ll do?** - Good experience in handling user queries and providing resolutions by thoroughly understanding the SOP and knowledge base - Immediate response to service tickets and work through the process to understand the user problem and resolution - Insurance...
-
L2 Support
hace 1 mes
Aguascalientes, México Capgemini A tiempo completo**RH**:Karla Acosta **Location**:any state of Mexico **Industry - Sector**:Insurance **What you’ll do?** - Good experience in handling user queries and providing resolutions by thoroughly understanding the SOP and knowledge base - Immediate response to service tickets and work through the process to understand the user problem and resolution - Insurance...
-
L2 Support
hace 2 semanas
Aguascalientes, México Capgemini A tiempo completo**RH**:Karla Acosta **Location: CDMX** **Industry - Sector**:Insurance **What you’ll do?** - Good experience in handling user queries and providing resolutions by thoroughly understanding the SOP and knowledge base - Immediate response to service tickets and work through the process to understand the user problem and resolution - Insurance Domain...
-
Quality Assurance Engineer
hace 1 mes
Aguascalientes, Aguascalientes, México Continental A tiempo completoAbout the Role:We are seeking an experienced Quality Assurance Engineer to join our team in Aguascalientes, Mexico. As a Quality Assurance Engineer, you will be responsible for ensuring the quality of our products and services by implementing and maintaining quality control processes and procedures.Key Responsibilities:Analyze production rejects using...
-
Senior Production Engineer
hace 1 semana
Aguascalientes, Aguascalientes, México Gestamp A tiempo completoAt Gestamp, we are a multi-technology company with operations in over 20 countries. Our team of over 40,000 employees from 90 different nationalities is the driving force behind our success.We design, develop, and produce parts for leading vehicle manufacturers worldwide. As one of the top suppliers globally, we offer exciting opportunities to build a career...
-
Industrial & CI Engineer
hace 1 mes
Aguascalientes, México Autoliv Mexico A tiempo completoIndustrial CI EngineerWhat you’ll do:Supervise the Kaizen Workshop Team - Follow and promote kaizen suggestions at site level - Facilitate continuous improvement activities. - Lean Manufacturing deployment activities - Support plant activities and grow people - Concept and designs improvements - 2D 3D Design - People Management. A Kaizen Continuous...
-
L2 Support
hace 1 mes
Aguascalientes, México Capgemini A tiempo completoRH: Karla AcostaLocation: any state of MexicoIndustry - Sector: InsuranceWhat you’ll do? Good experience in handling user queries and providing resolutions by thoroughly understanding the SOP and knowledge base Immediate response to service tickets and work through the process to understand the user problem and resolution Insurance Domain Application...
-
Product Engineer
hace 7 meses
Aguascalientes, México Flex A tiempo completoFlex, a Fortune global 500 company, is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that...
-
Manufacturing Engineer
hace 7 meses
Aguascalientes, México Flex A tiempo completoFlex, a Fortune global 500 company, is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that...
-
Manufacturing Engineer
hace 7 meses
Aguascalientes, México Flex A tiempo completoFlex, a Fortune global 500 company, is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that...