L2 Production Support

hace 3 meses


Aguascalientes, México Capgemini A tiempo completo

**RH**:José David Reyes

**Position**:L2 Support Application

**Experience level: Middle / Sr**

**Education level: Bachelor Degree**

**Location**:Home Office (Any State of Mexico) 100% remote

**Industry - Sector**:Banking

**What you’ll do?**:
**- Identify defects, discrepancies, and trends by ways of code debugging or log analysis**

**- Adopt various tools developed by AppBank Engineering team to automate failures using machine learning techniques and notify discrepancies in the health of production and automation of health-restoration, with a focus on continuous measurement of risk and cost.**

**- Identify alerts / processes that can be automated and then work with AppBank Engineering team in automating them**

**- Actively participate in Change management process with view to manage risk in production environment**

**- Build and improve run books for generalists to minimize operational errors and gain fungibility/efficiency**

**What you’ll bring**:
**Fluent English essential**

**1 - 3 years of experience with SQL and Linux / Unix and 1 year of experience with Java or any**

**Technologies: SQL, UNIX /Linux and Java or any object - oriented programming lenguage**

**Soft skills**:
**Work Underpressure, Quality at work, Results Oriented**

**What can YOU expect in a career with Capgemini?**
- Working in a team environment, Consultants will focus on the analysis, design and development of technology-based solutions for Capgemini’s clients.
- You will work alongside technical, functional and industry specialists to assist with the development, implementation and integration of innovative system solutions including methods, techniques and tools.
- You will contribute to client satisfaction by providing timely and responsive value-added services and work products.
- Capgemini offers a competitive compensation and benefits package.
- Headquartered in Paris, France, Capgemini has a presence of 2,400 consultants in Mexico distributed among 3 sites located in Mexico City, Monterrey and Aguascalientes. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore®, its worldwide delivery model.

**You will love this job because**
- **Capgemini focuses on giving each new hire a YOU-nique experience through our recruitment process and on-boarding program, as well as by helping you to build your own career and professional skills foundation.**:

- Capgemini provides a collaborative environment that embodies and holds the following stated values close to heart: Honesty, Boldness, Trust, Freedom, Team Spirit, Modesty, and Fun.
- Capgemini cultivates an atmosphere for development that enables YOU to be hands-on, planning for your growth, both horizontally and vertically.



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