L2 Production Support

hace 7 meses


Aguascalientes, México Capgemini A tiempo completo

**RH**:José David Reyes

**Position**:L2 Support Application

**Experience level: Middle / Sr**

**Education level: Bachelor Degree**

**Location**:Home Office (Any State of Mexico) 100% remote

**Industry - Sector**:Banking

**What you’ll do?**:
**- Identify defects, discrepancies, and trends by ways of code debugging or log analysis**

**- Adopt various tools developed by AppBank Engineering team to automate failures using machine learning techniques and notify discrepancies in the health of production and automation of health-restoration, with a focus on continuous measurement of risk and cost.**

**- Identify alerts / processes that can be automated and then work with AppBank Engineering team in automating them**

**- Actively participate in Change management process with view to manage risk in production environment**

**- Build and improve run books for generalists to minimize operational errors and gain fungibility/efficiency**

**What you’ll bring**:
**Fluent English essential**

**1 - 3 years of experience with SQL and Linux / Unix and 1 year of experience with Java or any**

**Technologies: SQL, UNIX /Linux and Java or any object - oriented programming lenguage**

**Soft skills**:
**Work Underpressure, Quality at work, Results Oriented**

**What can YOU expect in a career with Capgemini?**
- Working in a team environment, Consultants will focus on the analysis, design and development of technology-based solutions for Capgemini’s clients.
- You will work alongside technical, functional and industry specialists to assist with the development, implementation and integration of innovative system solutions including methods, techniques and tools.
- You will contribute to client satisfaction by providing timely and responsive value-added services and work products.
- Capgemini offers a competitive compensation and benefits package.
- Headquartered in Paris, France, Capgemini has a presence of 2,400 consultants in Mexico distributed among 3 sites located in Mexico City, Monterrey and Aguascalientes. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore®, its worldwide delivery model.

**You will love this job because**
- **Capgemini focuses on giving each new hire a YOU-nique experience through our recruitment process and on-boarding program, as well as by helping you to build your own career and professional skills foundation.**:

- Capgemini provides a collaborative environment that embodies and holds the following stated values close to heart: Honesty, Boldness, Trust, Freedom, Team Spirit, Modesty, and Fun.
- Capgemini cultivates an atmosphere for development that enables YOU to be hands-on, planning for your growth, both horizontally and vertically.



  • Aguascalientes, México Capgemini A tiempo completo

    **RH**:Héctor Hernández **Position: L2 Production Support Engineer** **Location**: Mexico / Remote **Industry - Sector**:Financial Services - Banking **What you’ll do?** - L2 Production Support **What you’ll bring**: - Experience as a L2 support engineer - Good communication skills with ability to articulate the technical and functional aspects...


  • Aguascalientes, México Capgemini A tiempo completo

    RH: Héctor HernándezPosition: L2 Production Support EngineerLocation: Mexico / RemoteIndustry - Sector: Financial Services – BankingWhat you’ll do? L2 Production SupportWhat you’ll bring: Experience as a L2 support engineerGood communication skills with ability to articulate the technical and functional aspects of development/production problem to...


  • Aguascalientes, Aguascalientes, México Capgemini A tiempo completo

    About the Role: As a skilled L2 support engineer, you will be responsible for identifying defects, discrepancies, and trends through code debugging or log analysis. With hands-on experience in SQL, Unix, Shell Scripting, and Java Code, you will work collaboratively to deliver high-quality results.Key Responsibilities:Code debugging and log...


  • Aguascalientes, Aguascalientes, México Capgemini A tiempo completo

    Company Overview:At Capgemini, we strive to create a diverse and inclusive work environment where talented professionals can thrive.About the Job:We are seeking a Senior Production Support Specialist to join our team in Mexico. As a key member of our production support team, you will be responsible for ensuring the smooth operation of our systems and...

  • L2 Production Support

    hace 6 meses


    Aguascalientes, México Capgemini A tiempo completo

    **RH**:Dacia González **Location**:Remote **Industry - Sector**:Financial Services - Banking **What you’ll do?** - Identify defects, discrepancies, and trends by ways of code debugging or log analysis. **What you’ll bring**: - Experience as a L2 support engineer - ITIL Process experience with Service Mgmt., Knowledge Mgmt., Incident Mgmt - Hands-on...


  • Aguascalientes, Aguascalientes, México Capgemini A tiempo completo

    About the Job:This position involves working as a L2 Production Support Engineer, focusing on ensuring the smooth operation of production systems.Responsibilities:L2 Production SupportRequirements:Experience as a L2 support engineer with strong technical skills and ability to communicate effectively with stakeholdersFamiliarity with ITIL processes, including...

  • L2 Production Support

    hace 6 meses


    Aguascalientes, México Capgemini A tiempo completo

    **RH: Ariadna Rosas** **Ubicación**:México **Industria**: Servicios Financieros - Banca **Conocimientos y experiência necesaria**: - ** Soporte de producción L2**: Experiência en soporte Experiência como ingeniero de soporte L2 Buenas habilidades de comunicación con capacidad para articular los aspectos técnicos y funcionales del problema de...

  • L2 Production Support

    hace 7 meses


    Aguascalientes, México Capgemini A tiempo completo

    **RH**:Valeria Colin Vilchis **Position**:L3 Java Specialist **Experience level: Middle / Sr** **Education level: Bachelor Degree** **Location**:Home Office (Any State of Mexico) **Industry - Sector**:Banking **What you’ll do?**: - Identify defects, discrepancies, and trends by ways of code debugging or log analysis - Adopt various tools developed...

  • L2 Support

    hace 2 semanas


    Aguascalientes, México Capgemini A tiempo completo

    **RH**:Karla Acosta **Location: CDMX** **Industry - Sector**:Insurance **What you’ll do?** - Good experience in handling user queries and providing resolutions by thoroughly understanding the SOP and knowledge base - Immediate response to service tickets and work through the process to understand the user problem and resolution - Insurance Domain...

  • L2 Support

    hace 1 mes


    Aguascalientes, México Capgemini A tiempo completo

    **RH**:Karla Acosta **Location**:any state of Mexico **Industry - Sector**:Insurance **What you’ll do?** - Good experience in handling user queries and providing resolutions by thoroughly understanding the SOP and knowledge base - Immediate response to service tickets and work through the process to understand the user problem and resolution - Insurance...

  • L2 Support

    hace 2 meses


    Aguascalientes, México Capgemini A tiempo completo

    **RH**:Karla Acosta **Location**:any state of Mexico **Industry - Sector**:Insurance **What you’ll do?** - Good experience in handling user queries and providing resolutions by thoroughly understanding the SOP and knowledge base - Immediate response to service tickets and work through the process to understand the user problem and resolution - Insurance...

  • L2 Support

    hace 2 meses


    Aguascalientes, México Capgemini A tiempo completo

    RH: Karla AcostaLocation: any state of MexicoIndustry - Sector: InsuranceWhat you’ll do? Good experience in handling user queries and providing resolutions by thoroughly understanding the SOP and knowledge base Immediate response to service tickets and work through the process to understand the user problem and resolution Insurance Domain Application...


  • Aguascalientes, Aguascalientes, México Capgemini A tiempo completo

    About the RoleWe are seeking an experienced Production Support Engineer to join our team in Mexico. As a key member of our support team, you will be responsible for identifying defects and discrepancies, and working with our engineering team to automate failures using machine learning techniques.This is a great opportunity to work in a collaborative...


  • Aguascalientes, Aguascalientes, México Capgemini A tiempo completo

    **Overview of the Opportunity**: Capgemini is a leading global digital transformation and consulting services firm with a presence in Mexico. Our company values honesty, boldness, trust, freedom, team spirit, modesty, and fun.We are seeking a Technical Support Specialist to join our team in Mexico. This role will provide technical support to our clients in...

  • Production Planner

    hace 3 meses


    Aguascalientes, México Autoliv Mexico A tiempo completo

    Production PlannerWhat you’ll do:The ideal candidate will have experience in a fast-paced manufacturing environment, preferably working with medium to high volume products. The Production Planner will work with Manufacturing and both the Component Planning and Customer Planning teams to fully understand demand and supply needs and balance those against...

  • Production Planner

    hace 3 meses


    Aguascalientes, México Autoliv Mexico A tiempo completo

    Production PlannerWhat you’ll do:The ideal candidate will have experience in a fast-paced manufacturing environment, preferably working with medium to high volume products. The Production Planner will work with Manufacturing and both the Component Planning and Customer Planning teams to fully understand demand and supply needs and balance those against...


  • Aguascalientes, Aguascalientes, México Flex A tiempo completo

    Flex is a global leader in designing and building innovative products that improve people's lives.We foster an inclusive workplace culture where diversity is valued as a key competitive advantage.To support our teams, we're looking for a Production Process Specialist located in Aguascalientes.The role involves planning, directing, and coordinating...


  • Aguascalientes, Aguascalientes, México Autoliv Mexico A tiempo completo

    Job OverviewWe are seeking a skilled Production Planner to join our team at Autoliv Mexico. As a key member of our manufacturing operations, you will play a crucial role in planning and managing production schedules to meet customer delivery requirements.About the RoleThe ideal candidate will have experience in a fast-paced manufacturing environment,...

  • Production Supervisor

    hace 7 meses


    Aguascalientes, México Eaton A tiempo completo

    Eaton’s IS VEH VGNA division is currently seeking a PRODUCTION SUPERVISOR **What you’ll do**: **PRIMARY FUNCTION**: A. The Production Supervisor will provide leadership and direction for a production area within the plant. They will be responsible for performance with respect to safety & the environment, quality, on time delivery, continuous...

  • Head of Production

    hace 4 meses


    Aguascalientes, México Continental A tiempo completo

    Your tasks It is a important position to work in our new greenfield facility in Mexico to learn and support to develop our new plant in Mexico. In the Contitech, a Continental sector, you will coordinate and follow up on all product and process industrialization in order to meet the business case, project budget, and its production targets (e.g. reduce...