Bilingual Customer Service Representative

hace 7 días


México Especialistas en Reclutamiento A tiempo completo

_Importante empresa del ramo Automotriz solicita:_
- **CUSTOMER SERVICE REPRESENTATIVE (AUTOMOTRIZ)**_
- **Requisitos**:_
- 3 Años de experiência previa como Customer Service en un Tier-1 Automotriz.
- 2 años de Experiência mínima con alguno de los siguientes OEMs: Audi, Tesla, BMW, VW, Rivian, Nissan, GM, Honda, Stellantis, Volvo (3 años deseable).
- Manejo de Portales de algunos de los OEMs del punto anterior.
- Inglés Avanzado (indispensable)
- MS Office y SAP Avanzado (indispensable)
- Conocimientos de las Normas: IATF 16949, ISO 14001, CSR.
- **Responsabilidades**:_
- Brindar seguimiento al servicio a cliente.
- Análisis de forecast de clientes.
- Generar el plan de producción y monitorear su cumplimiento.
- Mantenimiento al sistema de facturación y al sistema ERP SAP.
- Seguimiento a los ASN
- Negociación con clientes.
- **Adicional**:_
- Experiência en industria Automotriz y/ó manufacturera.
- Conocimiento de Logistica y embarques
- Experiência en el manejo de portales de clientes.
- **PERFIL DEL APLICANTE**:_
- Grado académico: Licenciatura o Ingeniería.
- Inglés de negocios
- Experiência en el manejo de MS Office, SAP.
- Persuasión y Negociación.
- Liderazgo

Tipo de puesto: Tiempo completo

Sueldo: Hasta $31,000.00 al mes

Horario:

- Lunes a viernes
- Turno de 10 horas
- Turno matutino

Prestaciones:

- Caja de ahorro
- Seguro de gastos médicos mayores
- Seguro de vida
- Servicio de comedor con descuento
- Vales de despensa

Tipos de compensaciones:

- Bono anual

Pregunta(s) de postulación:

- ¿Años de experiência previa como Customer Service Rep. en sector Automotriz - Tier-1?
- ¿Conocimiento de portales de OEMs? (favor de especificar cuales y años de experiência)
- ¿Cual es tu nível de Inglés conversacional, escrito y de comprensión? (básico - intermedio - avanzado)
- Favor de confirmar nível de conocimiento en SAP y Office:
Lugar de trabajo: Empleo presencial



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