Customer Care

hace 2 meses

Toluca, México General Motors A tiempo completo

**Job Description**:
This is a hybrid role, requires to work 3 days on site 2 days at home remote on a full-time basis

What you will do:
Partner with Program Managers to represent purchasing and communicate program requirements/vehicle line overview.

RESPONSIBILITIES:

- Ability to work effectively cross functionally, both internally and externally and build relationships
- Experience with commodities (metals, stampings, castings, plastics, resins, paint, electronics, etc.)
- Experience handling commercial issues with suppliers and assessing supplier performance
- Proven competence in negotiating skills
- Professional interpersonal verbal and written communication skills

PREFERRED CRITICAL SKILLS:

- Automotive industry experience
- Knowledge of procurement software
- Knowledge of materials management
- Capable of interpreting market data
- Able to read blueprints and to understand basic engineering documents

**Additional Job Description**:
Bachelor degree in Engineering, Business or similar

+3 years of experience in similar role

Advanced English Level

Ms Office, SAP

In case you need any reasonable adjustment to continue with your process, let your recruiter know.

Just so you know diversity and inclusion are our strengths. We respect and value what each individual contribution to our team, including their origin, education, sex, race, ethnic group, sexual orientation, gender expression and / or identity, religious context, age, generation, and disability. We believe that our ability to meet the needs and expectations of an increasingly diverse and global customer base is closely linked to the diversity and inclusion that we experience within General Motors.

**About GM**:
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

**Why Join Us**:
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

**Diversity Information**:
General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities.

  • Customer Service Representative

    hace 6 meses

    Toluca, México Lingble A tiempo completo

    **Lingble is an all-in-one e-commerce solution that allows companies to sell their products directly to consumers globally through their own, highly customized online shops. We work with up-and-coming and well-established fashion brands in their domestic markets, as well as brands that sell exciting consumer goods in other industries that want to expand...

  • Customer Care

    hace 5 meses

    Toluca, México General Motors A tiempo completo

    **Job Description**: This is a Hybrid role: This position requires to work 3 days on site 2 days at home remote on a full-time basis **RESPONSIBILITIES**: - Service parts purchasing management. - Negotiate price increases, execute cost-saving initiatives, solve complex negotiations with suppliers. - Develop/execute sourcing strategies for new product...

  • Supplier Quality Engineer

    hace 5 meses

    Toluca, México General Motors A tiempo completo

    **Job Description**: Execute APQP process with those Suppliers assigned to meet or exceed program timing. Ensure supply base adheres to GM standards and quality and manufacturing processes are enabled. Identify out of standard conditions while preventing them to move to the next process or manufacturing site. React to out of standard conditions and work...

  • Senior Customer Experience Manager

    hace 5 meses

    Toluca, México DSM-Firmenich A tiempo completo

    Senior Manager, Customer Experience and Business Planning Location: Toluca, Mexico Hybrid Manager Lead the Customer Care and Business Planning performance in Mexico and Colombia, balancing and optimizing resources, and collaborating closely with all stakeholders, to deliver positive business outcomes. Responsible to deploy practices, procedures and...

  • Courier Driver

    hace 3 días

    Toluca, México FedEx A tiempo completo

    Job SummaryWe are seeking a skilled and customer-focused Courier Driver to join our team. As a key member of our delivery operations, you will be responsible for providing excellent service to our customers by ensuring timely and accurate delivery of packages.Key Responsibilities:Pickup and Delivery: Safely transport packages between locations, adhering to...

  • Technology Project Management

    hace 6 meses

    Toluca, México HSBC A tiempo completo

    -Job description If you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to...

  • Full Stack Engineering Java

    hace 5 meses

    Toluca, México HSBC A tiempo completo

    -Job description If you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to...

  • Full Stack Engineering

    hace 5 meses

    Toluca, México HSBC A tiempo completo

    -Job description If you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to...

  • Yard Manager in Tap

    hace 6 meses

    Toluca, México FCA A tiempo completo

    Yard Manager - Toluca Assembly Plant The Customer Experience organization is currently seeking a highly skilled, solutions-oriented Yard Manager to join the Customer Experience/Yard Management team supporting the Toluca Assembly Plant (back-up to the Saltillo Truck and Saltillo Van Assembly Plants). The Yard Manager is responsible for managing vehicles held...

  • Mobile Implementation Manager

    hace 6 meses

    Toluca, México HSBC A tiempo completo

    -Job description If you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to...

  • Field Action Specialist

    hace 5 meses

    Toluca, México FCA A tiempo completo

    The Field Action Team Engineer provides a crucial role in leading the investigation of an open case request through the signature approval process and through release to the field. The Field Action Team offers high visibility to Senior Managers, Directors and Senior Vice Presidents on a weekly basis. In addition, weekly cross functional engagements to...

  • Professional Maintenance Manager

    hace 5 meses

    Toluca, México FCA A tiempo completo

    Leads and develops the maintenance staff to eliminate top machine losses. Ensures technical and methodological support is provided to the departments in order to guarantee proper functionality and improvement of the equipment. Ensures detailed analysis of Overall Equipment Efficiency (OEE)/ Overall Line Efficiency (OLE) indicators, proper machines...

  • Service Management

    hace 5 meses

    Toluca, México HSBC A tiempo completo

    -Job description If you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to...

  • Talent Acquisition Analyst

    hace 5 meses

    Toluca, México General Motors A tiempo completo

    **Job Description**: **What will you do**: You will support and collaborate with respective internal groups and employees focusing on new ideas, solutions, team calls, mentoring, partnerships with colleagues, hiring managers and HR. - You will successfully meet and exceed functional objectives around leads, contacts, interview rates, diversity metrics,...

  • Technology Infrastructure Datacentre Specialists

    hace 5 meses

    Toluca, México HSBC A tiempo completo

    -Job description If you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to...

  • Technology Country Region Market Management

    hace 5 meses

    Toluca, México HSBC A tiempo completo

    -Job description **Main activities**: - Responsible for managing the Middleware infrastructure operations distributed across Web Technologies and Messaging. Mainly but not limited to IBM products. - Responsible of managing, monitoring and reporting of different middleware infrastructures including scheduling, planning, budgeting, inventory control and...

  • Technical Product Management

    hace 6 meses

    Toluca, México HSBC A tiempo completo

    -Job description If you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to...

  • R&d Lab Technician

    hace 6 meses

    Toluca, México Barry Callebaut A tiempo completo

    R&D Lab Technician **Location**:Toluca de Lerdo, MX, 50200At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from...

  • PMO Quality Specialist

    hace 2 meses

    Toluca, México FCA A tiempo completo

    The Engineer's responsibilities include but are not limited to: performing root cause analysis of quality issues, often using advanced problem-solving tools (Kepner-Tregoe, Shainin Red X, Design of Experiments, etc.) recommending and implement cost-effective permanent corrective actions. The Engineer will analyze quality data from internal and external...

  • PMO Planning Specialist

    hace 2 meses

    Toluca, México FCA A tiempo completo

    Stellantis is transforming into a customer centric sustainable mobility company and is looking for motivated and passionate individuals to join our team. The Cross Carline & Project Engineering Team is a critical part of the vehicle development with responsibly to ensure overall program level feasibility and target setting. In a vehicle project the Technical...