Principal User Researcher

hace 1 mes

Tlahuac, México Western Digital A tiempo completo

**Company Description**
At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.

At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that. Our technology helped people put a man on the moon.

We are a key partner to some of the largest and highest growth organizations in the world. From energizing the most competitive gaming platforms, to enabling systems to make cities safer and cars smarter and more connected, to powering the data centers behind many of the world’s biggest companies and public cloud, Western Digital is fueling a brighter, smarter future.

Binge-watch any shows, use social media or shop online lately? You’ll find Western Digital supporting the storage infrastructure behind many of these platforms. And, that flash memory card that captures and preserves your most precious moments? That’s us, too.

We offer an expansive portfolio of technologies, storage devices and platforms for business and consumers alike. Our data-centric solutions are comprised of the Western Digital®, G-Technology, SanDisk® and WD® brands.

Today’s exceptional challenges require your unique skills. It’s You & Western Digital. Together, we’re the next BIG thing in data.

Western Digital is seeking a highly skilled and experienced Principal User Researcher who will play a pivotal role in shaping the user experience of our products and services. As a key member of our User Experience Research team, you will drive world-class consumer research initiatives, enabling our cross functional teams to make guided decisions that define the future of Western Digital products.

As a Principal User Researcher, you will be part of our dynamic team, reporting directly to the Consumer Strategy & User Research Manager located in our Milpitas office. While the role is based in Mexico, it offers the flexibility of fully remote work on a standard schedule, five days a week.

ESSENTIAL DUTIES AND RESPONSIBILITIES
- Lead end-to-end user research activities, overseeing study design, participant recruitment, moderation, analysis, and delivery of insights.
- Manage multiple concurrent research projects, ensuring outcomes meet high-quality standards and are delivered within established timelines.
- Collaborate closely with internal teams, including product management, industrial design, product marketing, marketing creative, packaging, business development, and product operations, to identify research needs and develop well-structured research plans.
- Conduct various forms of user research, encompassing both qualitative and quantitative methods such as user interviews, usability testing, brand and competitor testing, and product testing to glean insights that address specific business inquiries.
- Act as our resident expert in survey tools and methodologies, proficient in utilizing various platforms to collect user feedback and adept at determining the most suitable methods or combination of methods for addressing research inquiries.
- Foster strong relationships with key stakeholders across departments (i.e., Economics & Data Science, Consumer Sales, etc.) ensuring effective communication of research findings.
- Utilize analytical tools such as Excel, Python, R, SQL, SPSS, etc., to distill insights from quantitative user research, such as willingness to pay and demand generation analyses.
- Present findings in clear and compelling formats, such as well-structured presentations, fostering collaboration among teams, facilitating meaningful discussions, and motivating actionable decision-making.

**Qualifications**
REQUIRED
- BA/BS degree with 3+ years of relevant experience in qualitative and quantitative user research.

SKIILS
- Proven track record of successfully leading end-to-end research activities in a fast-paced environment.
- In-depth knowledge of various survey tools and methodologies.
- Demonstrated ability to effectively manage concurrent research projects.
- Strong sense of ownership and capability to drive projects to completion with mínimal guidance or supervision.
- Proven aptitude for supporting and mentoring teammates in research methods, fostering a collaborative and knowledge-sharing environment within the team.
- Exceptional communication and presentation skills, with the ability to convey research findings effectively to stakeholders.
- Excellent strategic thinking, decision-making, and problem-solving abilities.
- Proficiency in analytical tools such as Excel, Python, R, SQL, SPSS, and statistical modeling.

**Additional Information**

Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best

  • Sr UX Researcher

    hace 21 horas

    Tlahuac, México Thomson Reuters A tiempo completo

    **Sr. User Experience Researcher** Come join the Thomson Reuters UX Research team! We are a company of 24,000 team members in over 75 countries that provide customers with critical news, information, and technology. Our products, partnerships, and people help to uphold the law, turn the wheels of commerce, catch bad actors, report the facts, and inform and...

  • Principal Product Manager-loyalty-remote

    hace 1 mes

    Tlahuac, México SA technologies inc A tiempo completo

    **Position Summary**: - The client is a growing organization and is looking for a Principal Product Manager who will lead a core area of our customer facing experience by owning the product development lifecycle. In this specific role, you will work closely with our Engineering, Design, Research, Data, Operations, and other teams across the company to...

  • Supervisor Contable

    hace 4 semanas

    Tlahuac, México Bacher Zoppi A tiempo completo

    **Importante laboratorio farma solicita**: Supervisor contable en sector farma Requisitos. Escolaridad en contabilidad e ingles fluido ( se tiene contacto con base en Alemania= Deseable haber tenido acercamiento al sector farma **Experiência**: Auditoria Anual Estados Financieros Gestiona las operaciones contables diarias Definición y cumplimiento...

  • Analista de Calidad

    hace 1 mes

    Tlahuac, México Cloud OCR México A tiempo completo

    **Employment Type** Full-Time REQUORDIT, Inc. is growing rapidly, and we are currently seeking a **QA ANALYST & TRAINEE 1 **to join our team**.** REQUORDIT is a leading technology company that has a direct impact on some of the greatest companies and organizations in the world. For almost two decades, Requordit Inc. has provided Content Services (ECM)...

  • Gerente Contabilidad Activo Fijo

    hace 1 mes

    Tlahuac, México RH2 A tiempo completo

    Empresa mexicana con más de 65 años en el mercado nacional de los aceites y lubricantes para autos solicita: Gerente de Contabilidad de Activo Fijo Estudios de Licenciatura en Contabilidad titulado Experiência mínima de 5 años como Gerente de Activo Fijo en empresas de manufactura de alto volumen, con conocimientos en manejo, evaluación y estrategias...

  • Coordinación de Proyectos

    hace 1 mes

    Tlahuac, México Nestle Operational Services Worldwide SA A tiempo completo

    **Coordinador Proyectos Purina** Fabrica Cuautitlán Licenciatura en Ingenieria mecánica, eléctrica, electrónica, química, Industrial o afín **Misión** Responsable de unificar y alinear los entregables de proyectos de inversión de fábrica entre usuarios finales y departamento de Ingenieria con base a "Nestle Project foundations & workflow"...

  • Ops Sup Analyst 1

    hace 3 horas

    Tlahuac, México Citi A tiempo completo

    The Ops Sup Analyst 1 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 1 serves as the...

  • Product Designer

    hace 1 mes

    Tlahuac, México EasyBroker A tiempo completo

    Descripción Una de las decisiones más emocionantes y más importantes económicamente en la vida es elegir dónde vas a vivir. Por eso creamos EasyBroker, para hacer fácil el proceso de comprar o rentar un hogar. Hoy en día tenemos una de las herramientas inmobiliarias más importantes en México con más de 15,000 asesores inmobiliarios, más de 500,000...

  • Asesor Alianzas Comerciales Digitales

    hace 1 mes

    Tlahuac, México BBVA A tiempo completo

    **Área**: **CLIENT SOLUTIONS** **Inscríbete hasta**: **1/16/2023** **Sociedad**: **200** **¿Qué estamos buscando?** Nível de escolaridad indispensable: Licenciatura económico administrativa, Marketing, Relaciones Comerciales. Deseable tener un posgrado o especialización ventas. Idiomas: deseable Ingles Intermedio Experiência requerida: 3-5 años...

  • Full Stack Engineering

    hace 7 días

    Tlahuac, México HSBC A tiempo completo

    Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive...

  • UX/UI Designer

    hace 2 días

    Tlahuac, México Essity A tiempo completo

    **UX/UI Designer**: **About the Role** **We're looking for people who embody our values, aren't afraid to challenge, innovate, experiment, and move at a fast pace. We're always looking for ways to improve our products and ourselves. If this is you, we'd love to talk.***: **What You Will Do**: **Funciones principales** - Crear experiências creativas y...

  • Asesor Periodic Review and Trigger Events

    hace 4 semanas

    Tlahuac, México HSBC A tiempo completo

    -Job description Please note this job advertisement is only available in Spanish. To view the job, select ‘Español - ES’ from the language selector in the page menu. **Asesor Periodic Review and Trigger Events** **Propósito del Puesto** Responsible of the process, tools and tactical technological solutions implementation (Web Services, Excel -Core...

  • Business Analyst

    hace 1 mes

    Tlahuac, México Wipro Limited A tiempo completo

    Mexico city, Mexico - Tech Hiring - 3067646 **Role Purpose** - The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer._ **Do** - **Customer requirements gathering and...

  • Supervisor de Logística Operativa c09

    hace 1 mes

    Tlahuac, México Citi A tiempo completo

    The Ops Sup Team Lead is an entry-level management level position responsible for providing full leadership and direction to a team of employees in an effort to provide operations support services in coordination with the Operations - Core team. The overall objective of this role is to ensure the seamless delivery of operations support services in alignment...

  • Banking Channels

    hace 1 mes

    Tlahuac, México HSBC A tiempo completo

    -Job description The key accountability of this role is to formulate the development, maintenance and launch of new channels, propositions and functionalities which may include mobile or internet channels. These channels may be for retail, business or commercial customers. The role of Manager eCommerce is a key management role within the GPS Global...

  • Gerente SD Whs

    hace 1 mes

    Tlahuac, México DHL A tiempo completo

    **Acerca de DHL**: **Somos la empresa líder en logística más grande del mundo, creamos una ventaja competitiva para nuestros clientes al brindarles soluciones logísticas basadas en nuestro almacenamiento, transporte y servicios integrados estandarizados a nível mundial.** **Nuestra gente es nuestro mayor activo. Estamos certificados como una empresa...

  • Gerente SD Whs

    hace 1 mes

    Tlahuac, México DHL A tiempo completo

    Gerente SD WHS- DHL SUPPLY CHAIN Acerca de DHL **Somos la empresa líder en logística más grande del mundo, creamos una ventaja competitiva para nuestros clientes al brindarles soluciones logísticas basadas en nuestro almacenamiento, transporte y servicios integrados estandarizados a nível mundial.** **Nuestra gente es nuestro mayor activo. Estamos...