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Customer Support Technical Representative
hace 3 semanas
In this position, you will be working within a team of representatives managing customer experience through a call center. It requires keeping a pulse on the voice of our customers to understand field issues, prioritize tasks and manage your time efficiently.
Key Qualifications:
- 5+ years’ experience in a customer/technical support role
- Engineering Degree is a plus
- Experience working in the dental field (Lab, dental school, dental office)
- Familiarity with ZenDesk/ERP software
- Excellent communication skills
- Experience with 3D Printing or Dental workflow is a plus
- Communication and computer skills
- Attention to detail
- Portuguese is a plus
Tipo de puesto: Tiempo completo, Por tiempo indeterminado
Salario: $18,000.00 al mes
Horario:
- Turno de 8 horas
Prestaciones:
- Caja de ahorro
- Vales de despensa
Educación:
- Licenciatura trunca o en curso (Obligatorio)
Lugar de trabajo: Empleo presencial
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