Associate Director, Vendor

hace 7 meses

Ciudad de México Thermo Fisher Scientific A tiempo completo

“Are you ready to be a valued leader within a Technology Centric Organization, surrounded by hard-working and driven individuals? Technology within the Contact Center space is evolving, and we are growing with it. Come join our team and be part of this exciting journey “

**JOB DESCRIPTION**:
In this position you will lead our Vendor Management function, and drive our Project Management Office & Quality functions. You will partner closely with our various vendors, and lead our project and quality teams to ensure we drive towards our core vision, "**Provide responsive support and innovative technology solutions, to enhance operational efficiency and our ability to drive incremental value for our clients**"

**Primary Accountabilities**:

- Leading a team of professionals within; Global PMO, Quality and Vendor Management functions
- Facilitate and maintain relationships between our vendors/partners, negotiating contracts, creating standards for the vendors, and finding the best available partner
- Documentation of our current contracts and completion of renewals
- Vendor onboarding in through our sourcing team
- Leading our Quality function to ensure timely completion of quality events and audits
- Oversight of our Computer Systems Lifecycle Management (CSLM) process
- Effective communication of system changes to our clients and internal partners
- Work with vendors to facilitate monthly and quarterly business reviews with Executive Leadership
- Close partnership with our Finance team to ensure vendor invoicing is accurately tracked
- Tracking and execution of vendor Statements Of Work (SOW's)
- Collaborate with our Executive Leadership Team on our annual operation plan
- Partner with our innovation Team to facilitate our monthly Executive Governance Committee meetings where we discuss and prioritize key initiatives
- Drive the execution of organizational change plans, including functional training and internal/external communications
- Establishing standards by which to assess the performance of approved vendors
- Evaluating current vendor management programs and identifying ways to improve them

**Knowledge, skills and abilities**:

- Practice multiple project management methodologies (Waterfall, Agile, Hybrid) along with participating in Practical Process Improvement initiatives
- Ability to implement orderly structure in sophisticated situations, combine big picture thinking with data and details to think through problem
- Strong social skills, including collaboration, facilitation, and leadership
- Strong negotiation, management, and decision-making skills.
- Effective written and verbal communication skills.
- Positive demeanor with a dedication to a high quality of work
- Solid understanding of systems in use at PPD or within the CRO/Pharmaceutical industry

**Diversity Statement**:
PPD is proud to be an affirmative action employer that values diversity as a strength and fosters an environment of mutual respect. PPD is committed to providing equal employment opportunities without regard to age, race, color, pregnancy, national origin, religion, sex, gender identity, sexual orientation, disability, veteran status or status within any other protected group.

**Job Qualification & Educational Experience**:

- Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 10+ years).
- 5+ years of management responsibility
- 5+ years of hands-on IT project/program management
- Project Management Professional (PMP) certification is a plus
- Experience in delivery of successful Enterprise level IT projects
- Experience in handling budget, project plans, resource allocations. Good understanding of financial concepts and accounting terms
- Minimum of 4+ years leading diverse global teams

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