IT Technical Support

hace 2 meses


Ciudad de México Capgemini A tiempo completo

RRHH: Escarleth De Anda

Puesto: Technical Support

Nível de experiência: Jr/Middle

Nível de educación: Educación Superior

Ubicación: Mexico

Práctica: CIS

Conocimientos y experiência necesaria:

- Soporte Técnico a computadoras SW y HW
- Conocimiento de redes

Habilidades:

- Conocimientos tecnicos (Software, redes y otros)
- Software: MS Office 365 Instalacion, configuracion y solucion de problemas., conocimientos en Microsoft configuration Manager console.
- Sistemas operativos: Windows 10 pro, Windows server 2012, y administracion basica Active Directory
- Herramienta de gestion de tickets
- Soporte en sitio, remoto y via telefonica
- Registro y seguimiento de incidentes de soporte a usuarios
- Formateo de equipos de computo
- Seguimiento de procesos
- Redes: Conocimientos en cableado estructurado, conocimiento en infraestructura de comunicaciones (switches, routers, topologias, protocolos de red y servicios ISP, etc.), Conocimientos basicos en redes inalambricas.
- Experiência en soporte tecnico a usuarios finales
- Instalacion de software en general.
- Instalacion, configuracion y solucion de problemas entorno a instalaciones de impresoras tanto local como en red.
- Trabajo en equipo, compromiso y responsabilidad.
- Ingles avanzado.

Tecnologías: Active Directory

Habilidades: Trabajo bajo presión, calidad en el trabajo y orientado a resultados

Tu carrera en Capgemini
- Al trabajar en un ambiente de equipo, nuestros consultores se enfocan en el análisis, diseño y desarrollo de soluciones basadas en tecnología para los clientes de Capgemini.
- Trabajarás en conjunto con especialistas funcionales, técnicos y del negocio para ayudar a desarrollar la implementación e integración de soluciones y sistemas innovadores incluyendo metodologías, técnicas y herramientas.
- Contribuirás de una manera responsable y oportuna con la satisfacción del cliente proporcionando servicios y productos que generan valor agregado.
- Capgemini ofrece una compensación competitiva y beneficios superiores a los de Ley.
- Nuestras oficinas centrales están en París, Francia y tenemos presencia en más de 50 países. Somos más de 340 mil profesionales en México, ubicados en Ciudad de México, Aguascalientes y Monterrey.
- Capgemini ha desarrollado metodologías propias a nível global: Colaborative Business Experience y Rightshore.

Te encantará trabajar en Capgemini porque:

- Ofrecemos una experiência única de reclutamiento y onboarding, y te ayudamos a construir las bases de tu carrera y habilidades profesionales.
- Proveemos un ambiente de trabajo colaborativo basado en nuestros 7 valores: Honestidad, Audacia, Confianza, Libertad, Espíritu de Equipo, Modestia y Diversión.
- Promovemos un ambiente que te permite planear y desarrollar tu carrera.



  • Ciudad de México TK Recruitment A tiempo completo

    My client, a dynamic and rapidly growing **international FinTech**, is expanding its presence in Mexico. As part of this expansion, we are actively seeking a highly skilled **Technical Support Engineer** to join their team in CDMX. **_The Role: _** **_To succeed in this role, we expect you to have:_** 1. Bachelors/College Degree in Computer Science,...

  • IT Technical Support

    hace 5 días


    Ciudad de México Wiser Hub A tiempo completo

    **IT Technical Support job profile**: The Support Professional (SP) is typically a first point of contact and therefore has a key role in helping the mission goal of excellent Customer / Partner satisfaction. The Support Team must demonstrate an in-depth understanding of the features, technical proficiency, and excellent customer-facing skillsets. As part...

  • IT Support

    hace 2 meses


    Ciudad de México Apollo.io A tiempo completo

    About the role: As an IT Analyst, you will play a vital role in ensuring the smooth operation of our hardware, software, and systems. You will provide technical assistance and support to our employees, proactively analyzing our current systems, assets, and implement solutions as well as upgrades. You will excel in this position with strong problem-solving...


  • Ciudad de México RAD Data Communications, LTD A tiempo completo

    Location Mexico City, México Roles & Responsibilities Analyze network and equipment configuration problems and defects Interface with 3rd Tier Technical Support, Engineering, Product Management, and other departments to address customer’s issues in the most effective manner Present technical training to co-workers and customers as needed Provide...

  • IT Support Analyst

    hace 2 meses


    Ciudad de México Bitso A tiempo completo

    **Working At Bitso**: We are a diverse team that takes pride in understanding the perspectives of others. We fully embrace working remotely and we are eager to act, improve and accelerate progress inside and outside of our organization. To drive revolutionary changes in society and make crypto useful, we delight our customers with world-class products, deep...

  • Lead Technical Support

    hace 2 meses


    Ciudad de México LAAgencia A tiempo completo

    **MEXICO CITY, MEXICO /** **INCODE /** **PAYROLL** - At Incode we are expanding the team to hire someone to build and lead our Technical Support team across the globe. **Requirements**: - Create the infrastructure, team, processes, and vision for world-class 24/7 operations - Oversee the day-to-day operations of the Technical Support Team - Act as a...

  • IT Tech Support

    hace 3 semanas


    Ciudad de México Manpower Mexico A tiempo completo

    **Experis IT is an information technology company that effectively links the most competitive talen with large companies in México, North America and Europe. Experis IT is part of Manpower Group company no. 1 in attracting talent worldwide. In Experis IT we harmoniously unite people, skills and technology under a human approach.** In Experis IT we are...

  • Global IT Support

    hace 2 meses


    Ciudad de México ELEVATE A tiempo completo

    **Role** Global IT Support **Location(s)** Mexico **Who We Are** At ELEVATE, we offer a unique and impactful career journey designed to empower our teams to influence change. Join us for a truly international experience. With 24+ offices globally (and growing), you will have exposure to real issues that span the globe. Fasten your seatbelt for an...

  • Global IT Support

    hace 5 días


    Ciudad de México ELEVATE A tiempo completo

    **Role** Global IT Support **Location(s)** Mexico **Who We Are** At ELEVATE, we offer a unique and impactful career journey designed to empower our teams to influence change. Join us for a truly international experience. With 24+ offices globally (and growing), you will have exposure to real issues that span the globe. Fasten your seatbelt for an...

  • Desktop Support Engineer

    hace 4 semanas


    Naucalpan de Juárez, México Sybex support services A tiempo completo USD900 - USD1,000

    Position: Desktop Support Engineer Job Description: Service Now Tool, AD, SCCM, Imaging , autopilot, Intune ,iPhones, Office 365, Windows10/ 11, Video Conference room support. Printer Issues. Hardware Troubleshooting, Blue Screen Error ,Hardware Issues. Encryption, Network Support , Printers and MDM( Mobile device Management) We are seeking a highly skilled...

  • Desktop Support Engineer

    hace 2 semanas


    Naucalpan de Juárez, México Sybex support services A tiempo completo USD900 - USD1,000

    Position: Desktop Support Engineer Job Description: Service Now Tool, AD, SCCM, Imaging , autopilot, Intune ,iPhones, Office 365, Windows10/ 11, Video Conference room support. Printer Issues. Hardware Troubleshooting, Blue Screen Error ,Hardware Issues. Encryption, Network Support , Printers and MDM( Mobile device Management) We are seeking a highly skilled...


  • Ciudad de México Cambridge University Press & Assessment A tiempo completo

    Tech Support Analyst **Salary**: 19,400 MXP monthly Location: Mexico City Contract: Permanent We are looking for a Tech Support Analyst to join our global Tech support team, investigating and resolving technical support issues on Cambridge University Press & Assessment digital products. We are Cambridge University Press & Assessment (CUPA), a...

  • IT Support

    hace 17 horas


    Ciudad Juarez, México TE Connectivity A tiempo completo

    TE Connectivity’s IT Operations Teams support hardware installation and configuration and ongoing maintenance of the computer/data center. They monitor batch schedules and take actions as necessary in response to schedule problems or abnormal program terminations and manage tape backups, including physical tape handling; coordinate, diagnose and...


  • Ciudad de México GSB A tiempo completo

    The Tech Support Specialist reports to a Technical Support Team Lead, and ensures critical customer issues are resolved quickly and accurately. Success in this role will be defined by: a strong customer-oriented mentality, a thorough systematic approach to troubleshooting, and the curiosity to learn about a diverse set of...

  • Field Technical Support

    hace 3 semanas


    Ciudad de México HP A tiempo completo

    Field Technical Support Description - Job Summary• This role is responsible for delivering tailored post-sales software services to local accounts, responds to a range of queries, and utilizes proactive monitoring for issue prevention. The role maintains high customer satisfaction by addressing requirements and resolving issues promptly. The role...


  • Ciudad de México Percepta International A tiempo completo

    IT Support Services TechnicianMX-DF-Mexico DF **Description**: At Percepta, we bring first-class service across each market we support. As a **IT Support Services Technician** in **Mexico City**, you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture. **What You'll Be...


  • México Reclutamiento IT A tiempo completo

    **Vacante para la empresa Reclutamiento IT en Cancún, Quintana Roo**: Somos una empresa con más de 100 años en el mercado colaboramos con grandes ligas como NBA; NFL; MLS entre otras, nos distingue la calidad en el servicio, uso innovador de tecnología y un excelente ambiente de trabajo, buscamos en Merida Service Desk para soporte de 1er nível sin...


  • México Reclutamiento IT A tiempo completo

    **Vacante para la empresa Reclutamiento IT en Tuxtla Gutiérrez, Chiapas**: Somos una empresa con más de 100 años en el mercado colaboramos con grandes ligas como NBA; NFL; MLS entre otras, nos distingue la calidad en el servicio, uso innovador de tecnología y un excelente ambiente de trabajo, buscamos en Merida Service Desk para soporte de 1er nível sin...


  • Ciudad de México, Ciudad de México Concentrix A tiempo completo

    Job Title:Junior IT Support SpecialistJob DescriptionConcentrix Catalyst is the experience design and engineering team of Concentrix, a leading global solutions company that reimagines everything CX through strategy talent and technology. We combine human-centered design powerful data and strong tech to accelerate CX transformation at scale.The Catalyst Team...


  • Ciudad de México, Ciudad de México Concentrix A tiempo completo

    Job Title:Junior IT Support SpecialistJob DescriptionConcentrix Catalyst is the experience design and engineering team of Concentrix, a leading global solutions company that reimagines everything CX through strategy talent and technology. We combine human-centered design powerful data and strong tech to accelerate CX transformation at scale.The Catalyst Team...