IT Technical Support
hace 2 meses
RRHH: Escarleth De Anda
Puesto: Technical Support
Nível de experiência: Jr/Middle
Nível de educación: Educación Superior
Ubicación: Mexico
Práctica: CIS
Conocimientos y experiência necesaria:
- Soporte Técnico a computadoras SW y HW
- Conocimiento de redes
Habilidades:
- Conocimientos tecnicos (Software, redes y otros)
- Software: MS Office 365 Instalacion, configuracion y solucion de problemas., conocimientos en Microsoft configuration Manager console.
- Sistemas operativos: Windows 10 pro, Windows server 2012, y administracion basica Active Directory
- Herramienta de gestion de tickets
- Soporte en sitio, remoto y via telefonica
- Registro y seguimiento de incidentes de soporte a usuarios
- Formateo de equipos de computo
- Seguimiento de procesos
- Redes: Conocimientos en cableado estructurado, conocimiento en infraestructura de comunicaciones (switches, routers, topologias, protocolos de red y servicios ISP, etc.), Conocimientos basicos en redes inalambricas.
- Experiência en soporte tecnico a usuarios finales
- Instalacion de software en general.
- Instalacion, configuracion y solucion de problemas entorno a instalaciones de impresoras tanto local como en red.
- Trabajo en equipo, compromiso y responsabilidad.
- Ingles avanzado.
Tecnologías: Active Directory
Habilidades: Trabajo bajo presión, calidad en el trabajo y orientado a resultados
Tu carrera en Capgemini
- Al trabajar en un ambiente de equipo, nuestros consultores se enfocan en el análisis, diseño y desarrollo de soluciones basadas en tecnología para los clientes de Capgemini.
- Trabajarás en conjunto con especialistas funcionales, técnicos y del negocio para ayudar a desarrollar la implementación e integración de soluciones y sistemas innovadores incluyendo metodologías, técnicas y herramientas.
- Contribuirás de una manera responsable y oportuna con la satisfacción del cliente proporcionando servicios y productos que generan valor agregado.
- Capgemini ofrece una compensación competitiva y beneficios superiores a los de Ley.
- Nuestras oficinas centrales están en París, Francia y tenemos presencia en más de 50 países. Somos más de 340 mil profesionales en México, ubicados en Ciudad de México, Aguascalientes y Monterrey.
- Capgemini ha desarrollado metodologías propias a nível global: Colaborative Business Experience y Rightshore.
Te encantará trabajar en Capgemini porque:
- Ofrecemos una experiência única de reclutamiento y onboarding, y te ayudamos a construir las bases de tu carrera y habilidades profesionales.
- Proveemos un ambiente de trabajo colaborativo basado en nuestros 7 valores: Honestidad, Audacia, Confianza, Libertad, Espíritu de Equipo, Modestia y Diversión.
- Promovemos un ambiente que te permite planear y desarrollar tu carrera.
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