Customer Service Ocean

hace 4 meses


Querétaro Qro, México DB Schenker A tiempo completo

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives, and skills. Together as one team, we are **Here to move.**

**Job Overview**

To be the main contact for SME and Network clients to serve, coordinate, and follow up on service orders with the different operational departments and Schenker offices/partners to report on the status of their shipments, as well as to identify and provide efficient solutions to deviations and complaints from clients and networks that arise during the shipping process to ensure the quality of service, development, and permanence of accounts in the company based on international regulations, procedures, and guidelines defined internally.

***In Freight Forwarding operations (Air or Sea), Customer Service Trainee Knowledge of port and airport logistics (loading-unloading maneuvers, transfers, confrontations, etc.). Problem solving and decision making in logistics processes. Basic handling of different types of merchandise (oversized, dangerous, refrigerated). Basic experience in understanding customer needs. **In case of internal promotion and failure to comply with the indicated time, the change must be justified by the supervisor and accepted by the next level of command.

**What you need to succeed (Qualifications, experience, skills, attributes)**

2-3 years of experience in similar position

English Advance

Bachelor Degree



  • Querétaro, Qro., México Avery Dennison A tiempo completo

    **Company Description** About Avery Dennison** **Job Description** Avery Dennison is seeking a Customer Servicer Supervisor to lead the Queretaro customer service team, reporting to the Customer Service Manager, North America. You will provide support and supervise the day-to-day activities of the customer service team, delivering excellent customer...


  • Querétaro, Qro., México Eaton A tiempo completo

    Eaton’s Corporate Sector division is currently seeking a Customer Service Representative. **What you’ll do**: The analyst is responsible for supporting Customer Service, eCommerce, Marketing, Operations and Logistics teams. Responsibilities will include, but are not limited to; daily, weekly, and monthly KPI reporting and data analysis, creating weekly...


  • Querétaro, Qro., México Avery Dennison A tiempo completo

    **Company Description** **Job Description** SUMMARY**:This position will manage the Customer Service Team by providing clear goals, strategies and initiatives and driving the necessary change to ensure achievement of divisional financial and non-financial metrics. Employee Development & Management - Train and provide development opportunities for staff....


  • Querétaro, Qro., México Buckman A tiempo completo

    **CUSTOMER SERVICE ANALYST** Buckman is a privately held, global specialty chemical company with headquarters in Memphis, TN, USA, committed to safeguarding the environment, maintaining safety in the workplace, and promoting sustainable development. Buckman delivers exceptional service and innovative solutions to our customers globally in the pulp and...


  • Querétaro, Qro., México Kellanova A tiempo completo

    If you’re an expert in Customer Support and passionate about the Supply Chain area, join the OTD Team as a Customer Service Analyst. You will Manage the end-to-end order process and provide exceptional internal and external customer service for smaller, less complex customers. Develop solutions and become a process expert through collaboration and...


  • Querétaro, Qro., México Kerry A tiempo completo

    **About Kerry**: - Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of...


  • Querétaro, Qro., México Watlow Electric Manufacturing, Inc. A tiempo completo

    Una oportunidad de crecer con nosotros ¿Disfrutarías trabajar en el acelerado mundo de la tecnología industrial? Si es así, te tenemos una oportunidad sobresaliente para unirte a nuestro Equipo Watlow, donde trabajamos con muchas de las más grandes compañías como líderes en tecnología y soluciones. Estamos generando impactos positivos cada día que...


  • Querétaro, Qro., México Michelin A tiempo completo

    Customer Service Representative - ABOUT MICHELIN Michelin, the leading tire company, is dedicated to sustainably improving the mobility of goods and people by manufacturing and marketing tires and services for every type of vehicle, including airplanes, automobiles, bicycles/motorcycles, earthmovers, farm equipment and trucks. It also offers digital...


  • Querétaro, Qro., México Ansell A tiempo completo

    **Customer Service Representative OLAC** **-** **(**30007865**)** **Description** Ansell is a leading global provider of protection solutions. Our company designs, develops and manufactures a wide range of protection solutions that meet the ever-changing needs and demands of our markets and industries. Protection is our primary concern as millions of...


  • Querétaro, Qro., México Watlow Electric Manufacturing, Inc. A tiempo completo

    Watlow is a global technology and manufacturing leader who provides world class engineering expertise through innovative thermal products and systems, enabling our customers to thrive. We are making a positive impact every day as our solutions enrich the lives of people everywhere. We have been providing breakthrough thermal solutions for nearly a century....


  • Querétaro, Qro., México Bison Transport A tiempo completo

    **LOGISTICA BISON MEXICO** is a leading company in the logistics and transportation sector, recognized for its commitment to excellence in service and the professional growth of its collaborators. With a history of success in the market, we provide a dynamic and collaborative work environment in the heart of Querétaro, Querétaro. As part of our focus on...


  • Querétaro, Qro., México Speed FC Cart.com A tiempo completo

    **Join the Team as a Bilingual Customer Service Representative!** Looking for a place where you can grow, learn, and make a difference every day? **What You'll Do**: - Address customer inquiries, solve problems efficiently, and ensure a positive and professional experience every time. - Collaborate with different teams to ensure customer satisfaction and...

  • Customer Service

    hace 2 días


    Querétaro, México Zoraida Robles A tiempo completo

    Empresa dedicada a la fabricación de soluciones de recubrimientos, lacas y pinturas para diversas industrias, incluyendo automotriz, electrodomésticos, envases y electrónica, ubicada en el **PARQUE INDUSTRIAL QUERETARO**, solicita: **Customer Service** Experiência: trato directo con cliente, procesamiento de órdenes de compra, coordinación con los...


  • Querétaro, Qro., México AB SOLUTIONS RYS A tiempo completo

    COMPANY WITH A FOCUS ON THE PACKAGING INDUSTRY FOR THE MANUFACTURE OF LABELS, IS LOOKING FOR YOUR TALENT AS: **CUSTOMER SERVICE REPRESENTATIVE** **Functions**: - Act as a communication link between customers and the organization. - Provide follow-up and attention to customer needs. - Search for solutions and anticipation of customer and area needs. -...

  • Customer Service

    hace 2 meses


    Querétaro, Qro., México Kellanova A tiempo completo

    Are you passionate about food industry operation and collaborations strategy? Join our Customer Service and Logistics’ team as a Customer Services & Collaboration Manager for our Walmart team Mexico. You’ll be responsible for driving value creation in joint Supply Chain through customer collaborative strategic programs and interdisciplinary Kellanova...

  • Account Specialist

    hace 4 meses


    Querétaro, Qro., México Ellsworth Adhesives S. de R.L. de C.V. A tiempo completo

    What does a cell phone in your pocket, a spaceship, and an electric vehicle have in common? Ellsworth Adhesives specs in materials in each of those products! Ellsworth Corporation, a global, industry leading distributor of specialty chemicals and equipment and adhesive manufacturer currently has an Account Specialist (Customer Service) opportunity at...


  • Querétaro, Qro., México Michelin A tiempo completo

    Customer Service Representative - REALISATIONS CLES ATTENDUES Gestion des commandes et livraisons - Capte, enregistre et traite les commandes des clients conformément à leurs besoins, leur contrat et niveau de service défini - Propose des alternatives produit en cas de retrait d'un produit ou de rupture de stock - Le cas échéant, optimise, planifie et...


  • Querétaro, México DB Schenker A tiempo completo

    At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives, and skills. Together as one team, we are Here to...

  • Customer Service Jr

    hace 3 meses


    Querétaro, Qro., México Alemán Partners A tiempo completo

    Con más de 2.200 empleados, ACPS Automotive está activo en diez ubicaciones en todo el mundo. Encuentre nuestras diferentes plantas, centros de investigación y sedes administrativas en nuestro mapa digital. ACPS Automotive destaca por sus innovaciones dentro de la industria. Esta amplia gama de servicios, que consiste en nuevos desarrollos, productos...


  • Querétaro, Qro., México AB SOLUTIONS RYS A tiempo completo

    EMPRESA CON ENFOQUE EN LA INDUSTRIA DEL EMPAQUE PARA LA FABRICACIÓN DE ETIQUETAS, BUSCA TU TALENTO COMO: **CUSTOMER SERVICE REPRESENTATIVE** - **Funciones**:_ - Fungir como enlace de comunicación entre los clientes y la organización. - Brindar seguimiento y atención a las necesidades del cliente. - Búsqueda de soluciones y anticipación a las...