Customer Services

hace 3 semanas


México MTA SpA A tiempo completo

**Responsibility**:

- Improve the effectiveness of customer service and facilitate organic growth;
- Take responsibility for customer problems and follow up on their resolution;
- Develop standard work procedures, adapting them to each customer;
- Analyse statistics and compile ad hoc KPIs;
- Maintain a prioritized workflow.

**Requirements**:

- Proven work experience in similar positions, at least 5 years, in automotive industry
- Customer portal management
- Bachelor or engineering terminated
- Excellent knowledge of English
- Knowledge of the Office and SAP package, databases and customer service tools;
- Strong ability to negotiate and communicate with the customers;
- Good predisposition to interpersonal relationships;
- Advanced problem-solving skills.

**Work location**:
Parque Tecnológico Innovación Querétaro - Plot 63, Module 2 - Km. 2.2 of the State Highway 431- Hacienda La Machorra - El Marques, Queretaro, MX.



  • Ciudad de México, Ciudad de México Amazon Web Services Mexico S. de R.L. de C.V. A tiempo completo

    At Amazon Web Services (AWS), we're hiring highly technical cloud computing architects to collaborate with our customers and partners on key engagements. Our consultants will develop, deliver and implement AI, IoT, and data analytics projects that help our customers leverage their data to develop business insights. These professional services engagements...


  • México Benchmark Gensuite A tiempo completo

    **Customer Services Associate** Full Time | Hybrid San Luis Potosi, MX **Innovate with Benchmark Digital as a Customer Services Associate** Everyone wants to make the world a better place. We work to make it happen. By joining Benchmark Gensuite and exploring careers in the EHS, Sustainability, and ESG Disclosure Reporting space, you’ll be helping...


  • Ciudad de México, Ciudad de México Halliburton Energy Services A tiempo completo

    Select how often (in days) to receive an alert: Technical Services Representative - Drill Bits and Service Date: May 4, 2024 Location: Reforma, CHP, MX, 29500 We are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop...


  • México Chemetall A tiempo completo

    **_We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, age, citizenship, color, religion, sex, marital status, national origin, disability status, gender identity or expression, protected veteran status, or any other characteristic protected by law._** **Company...


  • Ciudad de México AccorCorpo A tiempo completo

    Company Description Accor is a world leading augmented Hospitality Group. Accor brings people together to feel welcome in a wider world, where emotion has the power to change everything. **Job Description**: Work in the Technical department. Main scope of responsibility is to own multiple customer relationships with key responsibilities of ensuring...

  • CX Operations Intern

    hace 11 horas


    Ciudad de México, Ciudad de México Customer obsessed A tiempo completo

    CX Operations Intern Mexico City - Mexico Customer Experience Intern Apply now About the company DiDi Global Inc. is the world's leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared...

  • CX Operations Intern

    hace 19 horas


    Ciudad de México Customer obsessed A tiempo completo

    CX Operations Intern Mexico City - Mexico Customer Experience Intern Apply now About the company DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of...


  • Ciudad de México Accor A tiempo completo

    **Job Description**: Responsible for a team of field services and PMs. Main scope of responsibility is to own multiple customer relationships with key responsibilities of ensuring customer satisfaction and technology growth, along with building long-term partnerships with Accor Group. Work Experience Leadership Organization Orientation to...


  • México Watlow Electric Manufacturing, Inc. A tiempo completo

    Una oportunidad de crecer con nosotros ¿Disfrutarías trabajar en el acelerado mundo de la tecnología industrial? Si es así, te tenemos una oportunidad sobresaliente para unirte a nuestro Equipo Watlow, donde trabajamos con muchas de las más grandes compañías como líderes en tecnología y soluciones. Estamos generando impactos positivos cada día que...


  • Ciudad de México, Ciudad de México Eaton Corporation A tiempo completo

    Eaton's ES CRDS WD Wiring Devices division is currently seeking a Representante Customer Services.What you'll do: Proporcionar el nível de servicio necesario a la cartera de clientes y/o cuentas clave de la zona (norte, centro, sureste y occidente) a su cargo para cumplir un plan comercial equivalente a $550 millones anuales. Dar seguimiento proactivamente...

  • Services Manager

    hace 1 semana


    Ciudad de México Siemens Digital Industries Software A tiempo completo

    **Position Overview** As part of the Services management team, manage a medium-sized or strategic Services Country delivering high quality, commercially responsible, value-driven billable consulting business, providing expertise to meet the goals of the business. Provide coaching in, and if appropriate, set the direction in own area of responsibility for...


  • Ciudad de México, Ciudad de México Amazon A tiempo completo

    Are you a Data Analytics specialist? Do you have Data Warehousing, Hadoop/Data Lake experience? Do you like to solve the most complex and high scale (billions + records) data challenges in the world today? Do you like to work on-site in a variety of business environments, leading teams through high impact projects that use the newest data analytic...


  • Ciudad de México, Ciudad de México Amazon A tiempo completo

    Are you a Data Analytics specialist? Do you have Data Warehousing, Hadoop/Data Lake experience? Do you like to solve the most complex and high scale (billions + records) data challenges in the world today? Do you like to work on-site in a variety of business environments, leading teams through high impact projects that use the newest data analytic...


  • Ciudad de México, Ciudad de México Amazon A tiempo completo

    Are you a Data Analytics specialist? Do you have Data Warehousing, Hadoop/Data Lake experience? Do you like to solve the most complex and high scale (billions + records) data challenges in the world today? Do you like to work on-site in a variety of business environments, leading teams through high impact projects that use the newest data analytic...


  • Ciudad de México, Ciudad de México Benchmark Gensuite A tiempo completo

    Customer Services AssociateFull Time | HybridSan Luis Potosi, MXInnovate with Benchmark Digital as a Customer Services AssociateEveryone wants to make the world a better place. We work to make it happen. By joining Benchmark Gensuite and exploring careers in the EHS, Sustainability, and ESG Disclosure Reporting space, you'll be helping customers throughout...


  • Ciudad de México, Ciudad de México Accor A tiempo completo

    Job Description:Responsible for a team of field services and PMs. Main scope of responsibility is to own multiple customer relationships with key responsibilities of ensuring customer satisfaction and technology growth, along with building long-term partnerships with Accor Group.Work ExperienceLeadership OrganizationOrientation to resultsDecision...

  • Services Manager

    hace 2 semanas


    Ciudad de México, Ciudad de México Siemens Digital Industries Software A tiempo completo

    Position OverviewAs part of the Services management team, manage a medium-sized or strategic Services Country delivering high quality, commercially responsible, value-driven billable consulting business, providing expertise to meet the goals of the business. Provide coaching in, and if appropriate, set the direction in own area of responsibility for the...


  • Ciudad de México Adenza A tiempo completo

    Division Overview Customer Services is an integral part of Adenza's growth and success. This division's mission is to continuously enhance the Adenza Customer experience in how they consume the Adenza software and services, using a strategic customer-centric approach focused on driving customer adoption and retention. Thus, successfully differentiating...

  • Customer Service

    hace 3 semanas


    México TATA Consultancy Services (TCS) A tiempo completo

    Do you speak English? Do you have previous call center experience? This position is for you! Tata Consultancy Services is looking for Customer Service profiles! Work in one of the best companies in Monterey and earn the best salaries in the market! Come and get: - Up to **$19,000 according to your call center experience. **No "if" or "but", no "earn it...

  • Customer Support

    hace 3 meses


    México Tata Consultancy Services A tiempo completo

    Role: Customer Support Executive Location: Queretaro(Onsite) Greetings! Thank You