Sr. Associate, Technical Support

hace 3 semanas


Guadalajara, México AT&T Mexico A tiempo completo

At AT&T we´re redefining the future of connectivity. At our core is a passion to serve our customers with products and services that create connections, improves lives and allows millions to share the stories and experiences that matter.

**As Sr. Associate, Technical Support (Information Technology) **you will be responsible of**:

- Be the Local IT Support (Service Delivery).
- Provide technical support to the associates locally and/or remotely.
- Setup PCs, Printers and other IT equipment as required.
- Support OS and SW installation and troubleshooting.
- Support technology infrastructure as needed.

**Requirements for this opportunity**:

- English Full Professional Proficiency
- Bachelors, or associates degree IT preferred
- 1- 3 year experience in Technology Local Support.
- Specialized knowledge on MS Windows and Office products.
- Different work shifts out of the business hours may be required to support specific activities.
- Preferably certified for Cisco, Microsoft, and/or VMware Products.
- Experience with virtualization technologies is desired



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