Head of Operations Mexico

hace 7 días

City, México Flix SE A tiempo completo

We're looking for a motivated and driven Head of Operations in Mexico (f/m/d), who will help us shape our team, drive the company to the next level, and have the most direct influence on our success. For the upcoming years, we expect further growth in Latin America which is why we want to expand our strong, dynamic, and ambitious team in Mexico.

This position will be based in Mexico City and starts as soon as possible. As Head of Operations for such a large market you will lead a team, that will be accountable of providing a World Class service for customers and partners.

Your Tasks - Paint the world green
- You develop and motivate a strong and steadily growing team that is to ramp up our operations for FlixBus in Mexico
- You build an Operations hub from the ground up to achieve operation and customer excellence, with the support from our HQ in Germany
- You develop long-lasting relationships with our bus partners
- You are responsible for our Operations KPIs and implement processes that deliver on our targets
- You are responsible for onboarding new bus partners and launching new lines
- You are responsible for the running operations and manage quality standards
- You identify risks that can disrupt our operations and find solutions to them
- You work closely with the rest of the team in analysing our data and processes. We will constantly be challenging the status quo and strive to improve
- Be a driving force in the launch of FlixBus in Mexico, shaping the future of transportation with innovation and enthusiasm

Your Profile - Ready to hop on board
- Minimum of 10+ years of relevant work experience
- Degree, or equivalent, in transportation, business administration, economics or a related field
- A proven track record of strong results in a similar role in the transport and/or bus industry is a strong plus
- Capacity to design and implement policies and processes. Process oriented person
- Proven track record on project management and running operations for a global player is a strong plus
- Staff planning, coordination and leadership experience is considered is strong plus
- Accuracy and punctuality in carrying out tasks
- Ability to juggle multiple tasks and projects with strict deadlines
- Strong drive, self-motivated, accountable and entrepreneurial
- Ability to make decisions and act autonomously while escalating when necessary
- You have the skills to adequately deal with different stakeholders (e.g. business partners, bus drivers, station managers, or regional authorities) with high social and negotiation skills
- Readiness for travelling when needed

Our Perks - More than just a job
- You have an impact. With innovation and smart technology, we are creating the easiest way to travel. We want your ideas and give you autonomy to make them reality.
- Flix is flexible. Organize your own schedule with trust-based hours and up to 60 days of working from (m)anywhere. We are an office-first company, and we encourage all employees to come regularly to their local office.
- Travelling is our passion. Discover the world with your free Flix rides and bring along your friends and family for half price.
- Teamwork makes the dream work. Our FlixTeam has people from over 80 different nations. We work in a multicultural environment where we can challenge and support each other.
- We're not only green in color. We’re building for the long term, and that means protecting our planet. We constantly test new green technologies and compensate for the CO2 after all our business travel since 2018.
- Your well-being is important to us. To treat your mind and body we will give you a competitive paid time off package, mental health support including 1:1 consultations with a psychologist, and a neat discount on UrbanSportsClub memberships.

About Flix

We are a global mobility provider with headquarters in Europe and the United States. Since 2013, we have changed the way millions of people have traveled, offering new alternatives for convenient, affordable and eco-friendly travel. Thanks to a unique business model and innovative technology, we have quickly established one of the largest long-distance mobility networks in the world - and our journey has just begun.
- Flix is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate on the basis of race, color, religion, gender (including pregnancy and gender identity), national, social or ethnic origin, political affiliation, sexual orientation, marital status, disability, age, veteran status, or other legally protected characteristics. All employment decisions are based on business needs, job requirements, competence and merit.

The following video shows our amazing success story:
**We need your consent to load the YouTube Video service**:
We use a third party service to embed video content that may collect data about your activity. Please review the details and accept the service to watch this video.

**More Information**

**Accept**
-

  • Head of Brand

    hace 4 semanas

    City, México FIFA A tiempo completo

    **Head of Brand & Marketing - México**: **We govern the beautiful game and ensure it's run with transparency and integrity.** Sitting within the Commercial Operations Department, Brand and Marketing (along with Host City Rights Management, Commercial Rights Delivery, Partnerships Integration, Licensing and Retail, Ticketing and Hospitality, and FIFA Fan...

  • Head of Marketing Mexico

    hace 4 semanas

    Mexico City Viatris A tiempo completo

    Viatris Healthcare México S. de R.L. de C.V At VIATRIS, we see healthcare not as it is but as it should be. We act courageously and are uniquely positioned to be a source of stability in a world of evolving healthcare needs. Viatris empowers people worldwide to live healthier at every stage of life. We do so via: Access – Providing high quality trusted...

  • Head of Technical Services

    hace 2 semanas

    City, México FIFA A tiempo completo

    **Head of Technical Services - México**: **We govern the beautiful game and ensure it's run with transparency and integrity.** Sitting within the Infrastructure & Technical Services Department, Technical Services (along with Venue Design, Overlay, Pitch Management, Power & Energy) aims to deliver the most engaging, innovative, and accessible World Cup...

  • Customer Operations HEAD Mexico

    hace 4 semanas

    Mexico City MX19 Alcon Laboratorios S.A. De C.V. Company A tiempo completo

    Customer Operations HEAD Mexico At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an...

  • Head of Finance

    hace 6 días

    Mexico City Creditas A tiempo completo

    About Creditas Creditas is the leading digital platform for credit products and solutions that connect people to their life projects. Built on three ecosystems: real estate, automotive and payroll, we actively work to change the credit market landscape in Brazil and Mexico through user experience and proprietary technology. Founded in 2012, we...

  • Head of Automation and Analytics

    hace 3 semanas

    City, México Uber A tiempo completo

    **About the Role** *** The Head of Automation and Analytics role is an outstanding opportunity to lead this vertical within the Latam Delivery business. Reporting to the Head of Central Operations, you will be responsible for leading the team, roadmap, tools and processes to help ensure that regional automation and analytical needs are met. Your team will...

  • Manager, Fan Operations

    hace 2 semanas

    City, México FIFA A tiempo completo

    **Manager, Fan Operations - México**: **We govern the beautiful game and ensure it's run with transparency and integrity.** Sitting within the Operations Department, Fan Operations along with Dressing and Signage, Venue Management, Team Services, and Competition Management aims to deliver the most engaging, innovative, and accessible World Cup experience...

  • Head of Mexico

    hace 4 semanas

    City, México Emma – The Sleep Company A tiempo completo

    **Ready to lead, disrupt and reinvent the sleep industry?** We are **Emma - The Sleep Company**. Created in 2013, we are now the world's largest D2C sleep brand, available in over 30 countries and recommended by many consumer associations in EMEA, APAC, and the Americas. We're pushing the boundaries of technology to transform the world of sleep and we want...

  • Head of Retail Operations

    hace 2 semanas

    Mexico City Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    As the leader for Amazon Mexico’s Retail Operations & Initiatives, you will focus on delivering a world-class customer experience and exceptional sales and margin growth for the Amazon, including leading a team of talented Arizonians across different charters such as Programmatic Value Added Services- Programs, Catalog Quality & Health,...

  • Head of Retail Operations

    hace 1 semana

    Mexico City Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    As the leader for Amazon Mexico’s Retail Operations & Initiatives, you will focus on delivering a world-class customer experience and exceptional sales and margin growth for the Amazon, including leading a team of talented Arizonians across different charters such as Programmatic Value Added Services- Programs, Catalog Quality & Health,...

  • Head of WPB Tech Delivery Mexico

    hace 4 semanas

    Mexico City HSBC A tiempo completo

    If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately,...

  • Head of Mexico Tech Center and Head of MSS Tech Center Americas

    hace 4 semanas

    Mexico City HSBC A tiempo completo

    If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organizations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and,...

  • Head of Agency Sales

    hace 1 semana

    City, México TikTok A tiempo completo

    Responsibilities TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Creation is the core of TikTok's purpose. Our platform...

  • Head of Brand

    hace 4 semanas

    Mexico City teamworkonline A tiempo completo

    We govern the beautiful game and ensure it's run with transparency and integrity.Sitting within the Commercial Operations Department, Brand and Marketing (along with Host City Rights Management, Commercial Rights Delivery, Partnerships Integration, Licensing and Retail, Ticketing and Hospitality, and FIFA Fan Festival) aim to deliver the most engaging,...

  • Head of Product Management, Alexa Mexico

    hace 6 horas

    Mexico City Servicios Comerciales Amazon Mexico S. de R.L. de C.V. - D44 A tiempo completo

    Are you passionate about cutting edge technologies such as artificial intelligence and ambient computing? The Amazon Alexa International team is seeking an experienced Product leader to drive the expansion of new Alexa-powered devices and experiences in Mexico and Spanish-speaking US.In this role, you will be responsible for driving the overall strategy and...

  • Head of Distribution

    hace 1 semana

    Mexico City AIG A tiempo completo

    Head of DistributionWho we are American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions....

  • Head of Distribution

    hace 1 semana

    Mexico City AIG A tiempo completo

    Head of DistributionWho we are American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions....

  • Operations Talent Program | Mexico

    hace 4 semanas

    Mexico City EssilorLuxottica A tiempo completo

    What is the Operations Talent Program? The Operations Talent Program (OTP) is a graduate program designed for brilliant new graduates to accelerate their growth toward dynamic career opportunities within Essilor Luxottica’s Global Operations. The program is held in different Operations Hubs: Brazil (San Paolo, Campinas, Sumarè, Manaus), Mexico...

  • Head of Tax

    hace 6 horas

    Mexico City 0360 BSS Mexico A tiempo completo

    At Beiersdorf, we want to help people feel good about their skin – and our commitment goes far beyond caring for skin. For years, we have developed innovative skin and body care products for well-known brands such as NIVEA, Eucerin, La Prairie, Hansaplast, and Labello. We act according to our purpose, WE CARE BEYOND SKIN, and take responsibility for our...

  • Head of Engineering

    hace 4 semanas

    Mexico City TechBiz Global GmbH A tiempo completo

    About TechBiz GlobalTechBiz Global is a leading recruitment and software development company. Our diverse, globally distributed team provides IT recruitment, outstaffing, outsourcing, software development, and different consulting services with a primary focus on making our partners achieve their business goals successfully.With headquarters in Germany we...