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Inside Sales Specialist
hace 6 días
**Inside Sales Specialist**
The Inside Account Specialist (IAS) coordinates the transfer of information from support departments such as Operations, Planning, Engineering and Quality to the customer.
The IAS also executes order entry, acknowledgement, and RFQ responses back to the customer, responsible to meet departmental time and accuracy standards and maintain customer satisfaction.
**Duties and Function**
- Daily contact with the established customer base as first line of communication with the Company.
- Interface daily with all other functions of the Company and is required to handle these functions to ensure customer satisfaction.
- Enter all orders, quotes, and handles special projects/assignments as required.
- Review and approve EDI and VMI orders from assigned accounts.
- Respond to all written and verbal communication from management, customers, and peers in a timely manner.
**Desired Attributes & Competencies**
- Ability to seek out, embrace and integrate leadership coaching and feedback.
- Self-Starter who operates with a sense of urgency
- Strong desire to learn, implement and overachieve.
- Able to work in an air-conditioned environment for an eight-hour shift.
- Ability to perform keyboarding functions.
**Requirements**:
- High school diploma or GED.
- Bilingual in both English and Spanish
- 3+ years in Industrial Manufacturing B2B inside sales, customer service or account management
- Excellent written and verbal communication skills.
- Proficient with Microsoft Office.
- Experience working with the public in a fast paced, frequently changing, multitasked environment.
- Automotive direct experience as a manufacturing supplier.
**Location: El Marques, Queretaro.
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