Senior Analyst

hace 3 semanas

Tlahuac, México Zendesk A tiempo completo

Job Description

Who we're looking for

Would you like to work on an innovative and sophisticated Security team for a global SaaS company that’s constantly pushing forward? Zendesk is looking for a Senior Security Analyst with excellent communication and analytical skills to help us protect our internal partners, our products and our customers by being able to identify and mitigate security risks that may arise with our third party service providers and tools through a variety of ways. We are seeking someone who can master a very sophisticated craft while simultaneously demonstrating empathy, friendliness, compassion, and a willingness to always go above and beyond: someone with a mixture of technical prowess, relentless positivity and an eye towards solving problems, creatively and collaboratively. The world of security moves fast and the world of SaaS moves even faster. In addition to aforementioned qualities, we need a self-motivator to stay on top of the shifting ground beneath their feet to stay ahead of security, technology, our controls, and the Zendesk family of products.

You should be approachable and inspiring as you will be one of the public faces of our team and sometimes Zendesk itself. You should have a strong understanding of security concepts, security compliance, possess premier communication skills, and be able to translate sophisticated ideas to a wide variety of audiences. The ability to remain succinct and yet instructive is key.

What you'll be doing
- Partner multi-functionally with the key teams (Sourcing, Legal, Privacy, IT, etc) to uncover target areas of focus for programming.
- Continuously identify, prioritize, and build multi-channel awareness campaigns to positively influence behaviors and mitigate top risks
- Partner multi-functionally within the Security team (risk, incident management, automation, data analytics, etc) to uncover target areas of focus for programming.
- Partner with senior stakeholders across various functions and departments at Zendesk to develop tailored awareness offerings
- Improve business and operational efficiency by developing, automating, and maintaining scalable processes, tools, and dashboards.
- Evaluate the security of new and existing third parties by reviewing user documentation and various legal documents
- Draft and negotiate security agreements, DPAs and other relevant documents
- Work closely with internal stakeholders to educate and guide them on best security practices as it relates to using third-party tools and outside services
- Assist in maintaining our current knowledge base, Security Policies, SOC 2 controls, and internal-facing documentation.
- Work on project based deliverables when called upon to do so.
- Help update knowledge bases and work you're doing to keep them current with processes or products.

What you bring to the role
- Fluent English language skills (please submit your resume in English only)
- Motivated self-starter who works exceptionally well in an unstructured environment with light supervision
- Great teammate with excellent relationship building and phenomenal communication skills
- Passion for cybersecurity and an understanding of key challenges and risks in the industry
- Familiarity with English-language legal agreements, security audit controls, and risk & compliance frameworks
- Elite communication skills with the ability to deliver and state complex concepts
- Excellent analytical skills and the ability to tackle problems creatively
- Tight-knit collaboration, planning, and prioritization skills
- Strong self-motivation abilities
- Friendly and positive demeanor
- Strong ethical standards

**Where We Work**:
Being digital first doesn’t mean we’re digital only. In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our Mexico City office on a weekly basis for part of the week. The specific in-office schedule is to be determined by the hiring manager.

Please note that anyone hired into this position must be physically located in and plan to work from Mexico City (CDMX) or Mexico State (Estado de Mexico).

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you fl

  • 35. Business Analyst

    hace 4 semanas

    Tlahuac, México Rules Cube A tiempo completo

    **Senior Business Analyst** Estamos buscando un Senior Business Analyst talentoso y experimentado para unirse a nuestro equipo en la Ciudad de México. **Perfil Esperado** - 5 años de experiência en el sector bancario. - Análisis exhaustivo y detallado de los requerimientos para detectar ambigüedades tempranas. - Elaboración de Diseño Funcional,...

  • Sales Practices Senior Analyst

    hace 2 días

    Tlahuac, México Citi A tiempo completo

    **Responsibilities**: - Act as a trusted advisor to senior leadership and address high impact strategic issues within portfolio of businesses and assets. Work in close partnership with business heads and senior leadership to identify opportunities and issues of strategic importance, develop transformational strategies to achieve the business mandate, drive...

  • 07.business Analyst

    hace 4 semanas

    Tlahuac, México Rules Cube A tiempo completo

    **BUSINESS ANALYST (JR)** Estamos buscando un Business Analyst talentoso de para unirse a nuestro equipo en la Ciudad de México **Perfil esperado** - Interpretar datos, analizar resultados utilizando técnicas estadísticas y proporcionar informes continuos. - Capacidad para implementación de soluciones AML de Actimize, apoyo en el Mapeo de datos y...

  • Data Analyst-marketing

    hace 5 días

    Tlahuac, México Cattri A tiempo completo

    **CATTRI AGENCIA LÍDER EN PUBLICIDAD DE EXTERIORES MÁS IMPORTANTE EN MÉXICO EN MEDIOS OOH; TE INVITA A PERTENECER A SU EQUIPO DE TRABAJO.** **VACANTE**: Senior Data Analyst-Marketing Analytics **ZONA DE TRABAJO**:Santa Fe **Requisitos**: - Lic. en Marketing afín - Capacidad de análisis. - Conocimientos generales de marketing. - Google Analytics...

  • Senior SAP Supply Chain Apo Analyst

    hace 4 semanas

    Tlahuac, México NTT DATA A tiempo completo

    **Req ID**: 279149 We are currently seeking a Senior SAP Supply Chain APO Analyst to join our team in CDMX, Ciudad de México (MX-CMX), Mexico (MX). **SAP Supply Chain APO Analyst** Ecolab is seeking a **Senior SAP Supply Chain APO Analyst** to work with the "Supply Chain Advanced Planning and Optimization value stream" of the SAP Platform Services team....

  • Senior Digital Analyst

    hace 7 días

    Tlahuac, México Citi A tiempo completo

    The Business Analytics Int Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the...

  • Senior Analyst, Settlement Operations

    hace 4 semanas

    Tlahuac, México Mastercard A tiempo completo

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

  • Mca Sr Analyst

    hace 4 semanas

    Tlahuac, México Citi A tiempo completo

    **Responsibilities**: - Participates from inception through implementation, in cross-functional or cross business issues designed to ensure business compliance with laws, regulations, and policy requirements across key/complex risk levels. - Utilizes Issue Management processes and project management methodology from the initiation, planning, control...

  • Legal Systems Analyst

    hace 1 día

    Tlahuac, México Trinity Industries A tiempo completo

    Trinity Industries in hiring a **Senior Legal Systems Analyst (DocuSign and FusionRM)** for our **Queretaro, MX **office! What you'll do: - System Administration: Manage and administer the FusionRM and DocuSign CLM systems to ensure optimal performance and user satisfaction - Platform Configurations: Configure the legal platforms to enable workflows, forms...

  • Finance Business Partner Sr. Analyst

    hace 4 semanas

    Tlahuac, México Johnson & Johnson A tiempo completo

    Johnson & Johnson Vision Care manufactures ACUVUE® brand contact lenses - the world's first soft disposable contact lens. Johnson & Johnson, MedTech /Vision Care is recruiting for a Senior Financial Analyst located in Ciudad de Mexico or Bogota. As a key member of the Business Unit Finance (BUF) team, the Senior Analyst will play a crucial role in driving...

  • Senior Customer Technical Services Analyst-1

    hace 1 día

    Tlahuac, México Mastercard A tiempo completo

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

  • Senior Project Controls Analyst

    hace 4 semanas

    Tlahuac, México MHS A tiempo completo

    FORTNA partners with the world’s leading brands to transform omnichannel and parcel distribution operations. Known world-wide for enabling companies to keep pace with digital disruption and growth objectives, we design and deliver solutions, powered by intelligent software, to optimize fast, accurate and cost-effective order fulfillment and last mile...

  • Support Analyst Salesforce Commerce Cloud

    hace 14 horas

    Tlahuac, México Viseo A tiempo completo

    To strengthen the activities of our team, we are looking for we are looking for a **Salesforce Commerce Cloud Support Analyst** that will work for one of our major client’s e-commerce platforms. **Your Role** - Provide technical support for the ecommerce platforms. - Daily troubleshooting of issues to enhance customer satisfaction - Collaborate closely...

  • Technical Support Analyst

    hace 3 días

    Tlahuac, México Cambridge University Press & Assessment A tiempo completo

    Job Title: Tech Support Analyst **Salary**: Competitive Location: Mexico City, Mexico, Hybrid Contract: Permanent, Full Time Do you thrive on troubleshooting and resolving technical issues? We are seeking a Tech Support Analyst to join our global team in Mexico city, investigating and resolving technical support issues on Cambridge University Press &...

  • Coordinador de Kyc

    hace 4 semanas

    Tlahuac, México Bank of China México A tiempo completo

    Publicada martes, 19 de marzo de 2024 - Coordinador de KYC**Bank of China México** - Ciudad de México, CDMX, México - Full TimeAnti-money Laundering **Escolaridad** - Licenciatura terminada**Experiência** - 3-5 años**Nível del puesto** - Analyst, Senior Analyst**Obje**tivo**: Apoyar en las actividades relacionadas con el proceso de alta de clientes...

  • Senior Specialist

    hace 7 días

    Tlahuac, México LTIMindtree A tiempo completo

    **Job Req Id**:1274633 **PM Lead Analyst** - Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. - **Responsibilities**: - Deliver against ambitious business objectives - Provide platform, product,...

  • Project Senior Analyst

    hace 1 día

    Tlahuac, México Citi A tiempo completo

    **Responsibilities**: - Coordinates and disseminates information of process, policy and procedure changes and ensuring the successful completion of projects managed. - Applies in-depth disciplinary knowledge of concepts and procedures within own area to resolve issues. - Ensures creation of project plan and charter benefits management plan, stakeholder...

  • Especialista Jr en Pagos Cdmx

    hace 4 semanas

    Tlahuac, México Training Talent A tiempo completo

    **Vacante para la empresa Training Talent en Benito Juárez, Ciudad de México**: **Sobre nosotros** Somos una Fintech internacional con presencia en Polonia, Suiza, España, EEUU y Latam, tenemos mucho crecimiento, por ello buscamos Analista Jr de pagos (payment Analyst) especialista en gestión de contenidos creativos para diferentes medios y canales para...

  • Analista Junior de Pagos Cdmx

    hace 4 semanas

    Tlahuac, México Reclutamiento IT A tiempo completo

    **Vacante para la empresa Reclutamiento IT en Benito Juárez, Ciudad de México**: **Sobre nosotros** Somos una Fintech internacional con presencia en Polonia, Suiza, España, EEUU y Latam, tenemos mucho crecimiento, por ello buscamos Analista Jr de pagos (payment Analyst) especialista en gestión de contenidos creativos para diferentes medios y canales...

  • Tax Analyst Mx

    hace 7 días

    Tlahuac, México Coca-Cola A tiempo completo

    Role and Responsibilities - Provide support to Senior Tax Manager for the fulfillment of monthly, quarterly and annual tax obligations. - Calculation and filed monthly/annual tax returns (direct and indirect) through Tax Authority WEB site tools as well as other software authorize by the Mexican Ministry of Finance. Fulfilment of the annual tax opinion...