Service Desk

hace 2 semanas


Guadalajara, México Dresden Partners A tiempo completo

En Dresden Partners buscamos tu talento como **Service Desk L1 / Help Desk / GDL.**

Somos una consultoría especializada en web technology, mobile and software development, servicios near-shore staffing, tech international y local tech sourcing trabajamos para proyectos internacionales para otorgar servicios integrales.

**Requisitos**:

- Inglés avanzado.
- Preparatoria concluida.
- +1 año de experiência en puesto similar (helpdesk o call center): Soporte / comunicación con usuarios llamada.

Resolución de problemas de hardware, software y networks.
Troubleshooting nível 1.
Levantamiento de tickets.
Escalamiento de ticket a las siguientes líneas de soporte.

**Beneficios**:

- Sueldo negociable.
- Contratación directa.
- Esquema 100% nominal.
- Prestaciones de ley y superiores.30 días de aguinaldo.

10 días de vacaciones el 1er año.
Fondo de ahorro.
Vales de despensa.
Seguro de Gastos Médicos Mayores.
Seguro de Vida.
- Oficinas: GDL (on site 100%).

Si cumples con el perfil, postúlate o envía tu CV al correo señalado, mencionando expectativas económicas y en asunto el nombre de la vacante.

Correo: brenda.aguayo (arroba) dresdenpartners (.) com

Linkedin: Brenda Rico Aguayo

WhatsApp: 562.700.9969

Tipo de puesto: Tiempo completo

Salario: $12,000.00 - $17,500.00 al mes

Horario:

- Turno de 8 horas

Prestaciones:

- Seguro de gastos médicos
- Seguro de gastos médicos mayores
- Seguro dental
- Seguro de vida
- Vacaciones adicionales o permisos con goce de sueldo
- Vales de despensa

Lugar de trabajo: Una ubicación


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