Customer Support Gdl

About the role As a Customer Support Specialist, you will own support across multiple channels - email, live chat, and occasionally phone or video for our rapidly growing customer base. Your ability to analyze processes and put together concrete plans for meaningful change will be integral as you identify projects to take on independently. The members of...

**About Us** Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, Germany, Albania, Poland, Puerto Rico and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by...

**About Us** It's simple, we prosper by putting people ahead of profits. Point blank. We created Helpware because we saw a need to change the way business is done in our world of outsourcing. We believe employee satisfaction doesn't need to be compromised in order to deliver the best quality to our clients. In fact, we discovered that enhancing our employee...

At Siemens, we live and foster an ownership culture, in which every employee takes personal responsibility for our company’s success. We are focused on ensuring that zero harm is done to our employees and zero defects are created in our processes. We utilize lean principles and digitalization to continually improve our processes and customers’...

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...

**Acerca de la empresa** VIVE PROPERTIES es una empresa líder en el sector inmobiliario, nuestro enfoque se centra en brindar soluciones tecnológicas innovadoras y de vanguardia para el desarrollo de plataformas inmobiliarias. Nos enorgullece ofrecer un ambiente de trabajo colaborativo y de apoyo, donde el crecimiento profesional y el aprendizaje continuo...

**Customer Support for a Contact Center in Guadalajara - Base Salary 11,000.00 pesos + Bonuses!** **About Us** HRPV is seeking a **fully bilingual**/fluent English employees to join our team. We are currently looking for **customer support agents - phone agents - case managers**. If you are looking for a job that offers you better benefits and Professional...

TITLE: CX & CS Specialist LOCATION: Guadalajara, Mexico Company Background: Ingredion is a Fortune 500 provider of ingredient solutions that helps nourish, comfort, sustain, and delight people around the world. Ingredion’s wide range of ingredient solutions is strategically designed to address changing consumer trends and preferences. Our specialty...

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. The Challenges You Get to Accomplish Do you take pride in excellent and quality customer service? Then this could be an exciting...

LocationGuadalajara, MexicoJob TypeFull TimeSkillsVoiceExcelChatCategoriesOutboundSalesCustomer SupportInboundEmailChatResponsibilitiesCustomer Experience Advocates need to manage customer inquiries and complaints. Frontline support tasks will be asked to process orders and modifications, and escalate complaints across several communication channels.A...

LocationGuadalajara, MexicoJob TypeFull TimeSkillsVoiceExcelChatCategoriesOutboundSalesCustomer SupportInboundEmailChatResponsibilitiesCustomer Experience Advocates need to manage customer inquiries and complaints. Frontline support tasks will be asked to process orders and modifications, and escalate complaints across several communication channels.A...

The Digital Products Technical Support Expert is responsible for the complete management of a customer support request from the reception of the request until the final resolution. **Your Mission**: - Track customer and internal support requests - Document problems encountered and provided solutions - Develop and maintain a knowledge base - Monitor and...

**In-Office Translator / Customer Support - Guadalajara Base Salary 11,000.00 + Bonuses!** **About Us** HRPV is seeking a **fully bilingual**/fluent English employees to join our team. We are currently looking for a Translator Agent to join our team! If you are looking for a job that offers you better benefits and Professional development, this is your...

Your tasks **Job Description**: Coordinate a group in the quality area, identifying needs for technical knowledge and leadership skills that allow the staff under his/her charge to achieve a high performance. To establish strategies, standards, tools, objectives and priorities in the group for new product launch and its successful series production in...

**Job Summary**: Provide technical assistance, support to end-users and assist Level 2 support teams in resolving issues efficiently. **Responsibilities**: **First Point of Contact**: Serve as an initial point of contact for end-users seeking technical assistance. Gather information on reported issues and perform basic troubleshooting. **Issue Triage and...

**Descripción**: En Dresden Partners buscamos tu talento como **Service Desk L1 / Help Desk / GDL.** Somos una consultoría especializada en web technology, mobile and software development, servicios near-shore staffing, tech international y local tech sourcing trabajamos para proyectos internacionales para otorgar servicios integrales. **Requisitos**: -...

If you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies...

We are seeking a Technical Support Engineer to provide world-class support to Gigamon customers and partners. This role requires a friendly, polished communicator, committed to solving complex problems and delivering high-level customer satisfaction. You will get the opportunity to work with Engineering, Sales, and Customer Success to resolve Gigamon...

Responsibilities: Team Management - Responsible for leading the Customer Support team so they can be knowledgeable, empowered, empathetic, and solution-focused while addressing questions, issues, or incidents within SLAs that result in a high level of customer satisfaction - Establish goals and objectives for the support team - Define KPIs for the team and...

Flex, a Fortune global 500 company, is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that...