Technical Analyst 2-support
hace 4 semanas
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.
As a Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of Oracle products. Your primary task will be to provide support to customers who contact the Oracle Solution Center and maintain high level of customer satisfaction while meeting guidelines (mostly through electronic means). Able to work with general guidance from senior support engineers and management and, in some areas, may work independently. Solutions often take time to develop through research, collaboration or problem replication.
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Bilingual Technical Support Level 2
hace 4 semanas
Guadalajara, México GLOBAL FLEET MANAGEMENT S DE RL DE CV A tiempo completoAre you passionate about technology, self-motivated and energetic? Do you like to provide top-notch customer service? If the answer is YES, we have a job for you! We are a software-as-a-service provider and have over a thousand B2B customers in North America and worldwide. We are growing fast and looking for a new member of our **Technical Support Team...
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Bilingual Technical
hace 4 semanas
Guadalajara, México Global Fleet Management Inc. A tiempo completoAre you passionate about technology, self-motivated and energetic? Do you like to provide top-notch customer service? If the answer is YES, we have a job for you! We are a software-as-a-service provider and have over a thousand B2B customers in North America and worldwide. We are growing fast and looking for a new member of our **Technical Support...
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Financial Analyst 2(N)
hace 4 semanas
Guadalajara, México Sanmina A tiempo completoJob Description Financial Analyst 2 Financial Analyst : Develops, interprets and implements financial concepts for financial planning and control. Performs technical analysis to determine present and future financial performance. Gathers, analyzes, prepares and summarizes recommendations for financial plans, acquisition activity, trended future...
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Technical Support Specialist
hace 4 semanas
Guadalajara, México Koch Global Services A tiempo completo**Your job** **Our Team** KAES and its subsidiaries distribute more than 13 million tons of fertilizer products annually worldwide. From an IT perspective, this creates a wealth of opportunities to develop your technical skills and to explore a variety of career paths. **What You Will Do - Work with internal users to address customer questions, issues,...
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Tier One Technical Support
hace 1 mes
Guadalajara, México IBM Interactive A tiempo completoDo you like Technology, helping people, and solving problems? This role is for you! As a Tier 1 Technical Support Representative some of your responsibilities will be: Assist with the maintenance and documentation of all facets of reliable, efficient, customer service. Provide assistance to all members in the use of our computer network, workstations, and...
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Tier One Technical Support
hace 3 semanas
Guadalajara, Jalisco, México IBM Interactive A tiempo completoDo you like Technology, helping people, and solving problems? This role is for you As a Tier 1 Technical Support Representative some of your responsibilities will be:Assist with the maintenance and documentation of all facets of reliable, efficient, customer service.Provide assistance to all members in the use of our computer network, workstations, and...
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Technical Support Specialist Ii
hace 4 días
Guadalajara, México f5 A tiempo completoEverything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. Our Employees They are valued and empowered, collaborative and team-oriented, innovative in their approach, and passionate about their...
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Sr. Associate, Technical Support
hace 4 días
Guadalajara, México AT&T Mexico A tiempo completoAt AT&T we´re redefining the future of connectivity. At our core is a passion to serve our customers with products and services that create connections, improves lives and allows millions to share the stories and experiences that matter. **As Sr. Associate, Technical Support (Information Technology) **you will be responsible of**: - Be the Local IT...
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Desktop Support Analyst
hace 4 semanas
Guadalajara, México People Thrust A tiempo completo**Position Title**: Desktop Support Analyst **Schedule**: Monday to Friday 9 to 5 central time **Duration**: Full-Time **Company Background**: A leading provider of technology-based educational, curriculum, and assessment solutions for the healthcare industry and other vocational fields. Renowned for delivering solutions that result in higher-performing...
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Technical Support Engineer
hace 10 horas
Guadalajara, México Novacomp A tiempo completo**Requirements**: - More than 1 year of experience providing Technical Support. - More than 1 year of experience in Information Technologies and related fields. - Solid experience working with different operating systems. - Experience running checks and reporting issues on different systems and software. - Able to work in a hybrid way, attending offices...
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First Line Technical Support Engineer
hace 4 semanas
Guadalajara, México VIPRE Security Group A tiempo completoJob Duties: - Escalate issues to senior technical staff and respond to the customer when escalation resolutions are available. - Track incidents on the helpdesk ticketing system - Where time is available, perform other various assigned tasks, such as document creation, staff and customer training, process improvement etc. Job Requirements and...
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Technical Support Representative
hace 2 días
Guadalajara, México Helpware A tiempo completo**About Us** It's simple, we prosper by putting people ahead of profits. Point blank. We created Helpware because we saw a need to change the way business is done in our world of outsourcing. We believe employee satisfaction doesn't need to be compromised in order to deliver the best quality to our clients. In fact, we discovered that enhancing our employee...
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Applications Engineer
hace 4 semanas
Guadalajara, México NXP Semiconductors A tiempo completo**Applications Engineer - Technical Support for Automotive Microprocessors** **Company Description** **Business Unit Description** Global Sales & Marketing (GSM) is responsible for amplifying the voices of the customer and of the market for the entire company and growing the NXP brand. Additionally, we are tasked with defining market requirements,...
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Technical Customer Support Partner
hace 7 días
Guadalajara, México Nimble Gravity A tiempo completo**Technical Support Engineer: EarthRanger (LATAM)** **Location: Mexico - Remote (Travel required)** **About EarthRanger (LATAM)** EarthRanger is a software solution that helps conservationists make informed operational decisions. We help prevent the poaching of endangered species, fight deforestation, promote human-wildlife coexistence, and advocate for...
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Sr Technical Support Engineer, Cortex Xsiam
hace 4 semanas
Guadalajara, México Palo Alto Networks A tiempo completoCompany Description **Our Mission** At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are...
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Senior Technical Business Analyst
hace 4 semanas
Guadalajara, México AstraZeneca A tiempo completo**Senior Technical Business Analyst** **Competitive salary & benefits** Operations IT is a global IT capability supporting the Global Operations organisation. We business partner with Operations capability areas: Pharmaceutical Technology Development, Manufacturing & Global Engineering, Quality Control, Sustainability, Supply Chain, Logistics & Global...
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Sr. Associate, Technical Support
hace 4 semanas
Guadalajara, México AT&T A tiempo completoJoin AT&T and reimagine the communications and technologies that connect the world. We’re committed to those who seek to discover the undiscoverable and dare to disrupt the norm. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with...
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Advanced Technical Support
hace 4 semanas
Guadalajara, México Helpware A tiempo completo**About Us** It's simple, we prosper by putting people ahead of profits. Point blank. We created Helpware because we saw a need to change the way business is done in our world of outsourcing. We believe employee satisfaction doesn't need to be compromised in order to deliver the best quality to our clients. In fact, we discovered that enhancing our employee...
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Technical Support Specialist II
hace 1 día
Guadalajara, México Mitratech A tiempo completo:Provide assistance to customers, consultants and partners on the usage of Mitratech products through our customer support portal, email, chat and phoneTroubleshoot issues through reproducing the problem and determine resolutionTriage newly reported problems, assign proper severity and work to identify a resolutionUpdate the ticket tracking system to provide...
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Technical Business Analyst Specialist
hace 3 semanas
Guadalajara, México Amdocs A tiempo completoIn one sentence Prioritize, plan, and assign tasks to team members based on ability/focus for the day What will your job look like? You will lead and mentor a small team within a specific task or project You will be responsible for processes, KPIs, and communication within the project You will identify process changes that lead to efficient...