Technical Analyst 2-support
hace 7 meses
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.
As a Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of Oracle products. Your primary task will be to provide support to customers who contact the Oracle Solution Center and maintain high level of customer satisfaction while meeting guidelines (mostly through electronic means). Able to work with general guidance from senior support engineers and management and, in some areas, may work independently. Solutions often take time to develop through research, collaboration or problem replication.
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Senior Technical Support Specialist
hace 2 semanas
Guadalajara, Jalisco, México Oracle A tiempo completoJob Title: Senior Technical Support AnalystJob Summary:As a Senior Technical Support Analyst at Oracle, you will play a critical role in delivering exceptional post-sales support and solutions to our customers. Your primary focus will be to resolve complex technical issues, provide strategic technical support, and collaborate with internal teams to ensure...
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Senior Technical Support Specialist
hace 2 semanas
Guadalajara, Jalisco, México Oracle A tiempo completoJob Title: Senior Technical Support AnalystJob Summary:As a Senior Technical Support Analyst at Oracle, you will play a critical role in delivering exceptional post-sales support and solutions to our customers. Your primary focus will be to resolve complex technical issues, provide strategic technical support, and collaborate with internal teams to ensure...
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Senior Technical Support Specialist
hace 1 mes
Guadalajara, Jalisco, México Oracle A tiempo completoJob Title: Senior Technical Support AnalystAbout the Role:As a Senior Technical Support Analyst at Oracle, you will play a critical role in delivering exceptional post-sales support and solutions to our customers. Your primary focus will be on resolving complex technical issues, providing expert-level guidance, and collaborating with internal teams to ensure...
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Senior Technical Support Specialist
hace 4 semanas
Guadalajara, Jalisco, México Oracle A tiempo completoJob Title: Senior Technical Support AnalystJob Summary:As a Senior Technical Support Analyst at Oracle, you will play a critical role in delivering exceptional post-sales support and solutions to our customers. Your primary focus will be to resolve complex technical issues, provide expert-level guidance, and serve as a trusted advisor to our customers and...
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Senior Technical Support Specialist
hace 2 meses
Guadalajara, Jalisco, México Oracle A tiempo completoJob SummaryWe are seeking a highly skilled Senior Technical Support Analyst to join our team at Oracle. As a key member of our Support organization, you will be responsible for delivering exceptional post-sales support and solutions to our customers.Key ResponsibilitiesProvide strategic technical support to ensure the highest level of customer...
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Senior Technical Support Specialist
hace 6 días
Guadalajara, Jalisco, México Oracle A tiempo completoDelivering Exceptional SupportAs a Senior Technical Support Analyst at Oracle, you will play a critical role in delivering post-sales support and solutions to our customer base. Your focus will be on resolving technical customer inquiries via phone and electronic means, as well as, providing strategic technical support to assure the highest level of customer...
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Senior Technical Support Specialist
hace 2 semanas
Guadalajara, Jalisco, México Oracle A tiempo completoJob Title: Senior Technical Support AnalystAs a key member of the Oracle Support organization, you will play a critical role in delivering exceptional post-sales support and solutions to our customers. Your primary focus will be on resolving complex technical issues, providing expert advice, and facilitating customer relationships with Support.Key...
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Senior Technical Support Specialist
hace 1 semana
Guadalajara, Jalisco, México Oracle A tiempo completoJob SummaryAs a Senior Technical Support Analyst at Oracle, you will play a critical role in delivering exceptional post-sales support and solutions to our customers. Your primary focus will be on resolving technical customer inquiries via phone and electronic means, as well as providing strategic technical support to ensure the highest level of customer...
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Senior Technical Support Specialist
hace 2 semanas
Guadalajara, Jalisco, México Oracle A tiempo completoJob Title: Senior Technical Support AnalystAs a key member of the Oracle Support organization, you will play a critical role in delivering exceptional post-sales support and solutions to our customers. Your primary focus will be on resolving complex technical inquiries and issues, while serving as an advocate for customer needs.Key Responsibilities:Provide...
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Senior Technical Support Analyst
hace 4 meses
Guadalajara, México Oracle A tiempo completoAs a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...
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Senior Technical Support Specialist
hace 1 mes
Guadalajara, Jalisco, México Oracle A tiempo completoJob Title: Senior Technical Support AnalystOracle is seeking a highly skilled Senior Technical Support Analyst to join our team. As a key member of our Support organization, you will be responsible for delivering post-sales support and solutions to our customers while serving as an advocate for their needs.Key Responsibilities:Resolve post-sales...
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Technical Support Specialist
hace 1 semana
Guadalajara, Jalisco, México Sanmina A tiempo completoJob DescriptionAs a Technical Support Specialist at Sanmina, you will be responsible for delivering exceptional technical customer support to our clients. Your primary role will be to analyze and resolve technical issues, ensuring that our customers receive the highest level of service.Key Responsibilities:Deliver technical customer support via phone, email,...
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Technical Support Specialist
hace 2 semanas
Guadalajara, Jalisco, México Nextiva A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Support Representative to join our team at Nextiva. As a Technical Support Representative, you will be responsible for providing exceptional customer service and technical support to our clients. You will be the primary point of contact for customers, responding to their inquiries, resolving issues, and...
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Senior Technical Analyst
hace 1 mes
Guadalajara, México Plexus A tiempo completoPurpose Statement: A Technical Analyst is responsible for the technical and architecture designs of new or modified software products for ongoing business projects including JD Edwards. Technical Analyst will be involved in framing technical standards, software change impact analysis and conducting technical review for software design, test and development...
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Technical Support Supervisor
hace 3 semanas
Guadalajara, Jalisco, México Koch Global Services A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Support Supervisor to join our team at Koch Global Services. As a Technical Support Supervisor, you will be responsible for leading a cross-functional team of Technical Support Specialists in providing level 2 IT support to internal customers from multiple businesses.Key ResponsibilitiesSupervise,...
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Technical Support Specialist
hace 2 semanas
Guadalajara, Jalisco, México Vipre Security Group A tiempo completoJob SummaryWe are seeking a highly skilled Technical Support Engineer to join our team at Vipre Security Group. As a Technical Support Engineer, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesEscalate issues to senior technical staff and respond to the customer when escalation...
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Mulesoft Support Analyst
hace 4 meses
Guadalajara, México NTT DATA A tiempo completo**Req ID**: 276764 We are currently seeking a Mulesoft Support Analyst to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX). **Mulesoft Support Analyst** As the API Integration Support Analyst, you are responsible for - Take ownership of reported issues through to resolution - including troubleshooting, internal communication, and providing...
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Mulesoft Support Analyst
hace 4 meses
Guadalajara, México Hashmap A tiempo completo**Req ID**:276764 We are currently seeking a Mulesoft Support Analyst to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX). **Mulesoft Support **Analyst **Job **Description**: As the API Integration Support Analyst, you are responsible for - Take ownership of reported issues through to resolution - including troubleshooting, internal...
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Technical Support Specialist
hace 2 días
Guadalajara, Jalisco, México Nxp Semiconductors A tiempo completo**Technical Support Specialist Job Summary**:We are looking for a highly skilled Technical Support Specialist to join our team at Nxp Semiconductors. As a Technical Support Specialist, you will be responsible for managing the global technical support infrastructure for our products and providing technical support, consultancy, and guidance to customers...
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Technical Support Specialist
hace 7 días
Guadalajara, Jalisco, México Helpware A tiempo completoAbout HelpwareHelpware is a technology-driven company that provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by leveraging our empowered teams, innovative solutions, and technologies.Job DescriptionWe are looking for...