Chronicle Technical Support Team Manager

Description - Own and monitor the performance and calibration on team members - Identify and implement initiatives to drive customer satisfaction, increase case quality, increase efficiency, and boost team productivity -- and share the initiatives and results with Google Manage the performance and career development of the technical support team - Own and...

Description - Own and monitor the performance and calibration on team members - Identify and implement initiatives to drive customer satisfaction, increase case quality, increase efficiency, and boost team productivity -- and share the initiatives and results with Google Manage the performance and career development of the technical support team - Own and...

Description - Assist and respond consults from other Technical Support Representatives through existing systems and tools. - Perform internal classification queries documenting classes of problems and preventative actions for further retroactive analysis. - Reactively file issue reports to Product Engineering team, build documentation, procedures, document...

Description AZKAIT is a Mexican company that seeks and connects the best IT talent with Latin American and United States companies. We are looking for your talent as **Team Lead Engineering IT support** **Requirements**: - You are experienced in PLM support, administration of PTC Windchill and its interfaces. - You have sound experience in the...

**Health Supply 770, one of Florida's fastest-growing medical supplies companies, is seeking a highly motivated Sales Team Manager to join our team.** We pride ourselves on providing high-quality medical supplies and equipment, carefully selected by our experienced sales reps and warehouse staff with years of combined experience in the healthcare...

**The Job**: **What you will be doing**: - Professionally handle client calls, offering effective solutions and advice. - Engage with clients to perform remote testing, support, and troubleshoot technical issues. - Maintain and adhere to high Service Quality levels. - Ensure timely resolution of all issues and keep clients informed of progress. -...

Description Service Team Leader Monterrey, NL   About Optimas:  Optimas OE Solutions is a global distributor of integrated supply chain solutions, and engineering support focused on delivering fasteners, components, industrial and safety supplies to our diverse customers around the world. Optimas Manufacturing has been associated with the...

Description - Assist and respond consults from other Technical Support Representatives through existing systems and tools. - Perform internal classification queries documenting classes of problems and preventative actions for further retroactive analysis. - Reactively file issue reports to Product Engineering team, build documentation, procedures, document...

Description and Requirements About Lenovo: Focused on a bold vision to deliver smarter technology for all, we are developing world-changing technologies that create a more inclusive, trustworthy and sustainable digital society. By designing, engineering and building the world’s most complete portfolio of smart devices and infrastructure, we are...

Uber Freight is looking for experienced customer service professionals with a background in Transportation \Management, supply chain and/ or logistics. This associate manager leads a team of customer support and logistics specialists for the Canada Transportation Management Team. Essential functions and tasks - Supervise day-to-day activities of team...

Uber Freight is looking for experienced customer service professionals with a background in Transportation \Management, supply chain and/ or logistics. This associate manager leads a team of customer support and logistics specialists for the Canada Transportation Management Team. Essential functions and tasks - Supervise day-to-day activities of team...

New trends and expectations are reshaping the automotive industry. Inspired by the exciting new challenges associated with this revolution, Faurecia anticipates the future of mobility developing cutting-edge solutions for smart life on board and sustainable mobility. If you’re willing to contribute and create value for tomorrow’s cleaner and smarter...

Description **Requirements**: - 4-6 years of experience in **Leading support team and PTC Windchill Support.**: - Experienced in PLM support, administration of PTC Windchill and its interfaces - ** Sound experience in the implementation of PLM processes through standard components and via customization in PTC Windchill.** - Responsible for providing...

**Main goals**: - Managing clients’ expectations, addressing inquiries, concerns, and requests in a timely and professional manner related to equipment failures and warranties. - Solve problems encountered in clients’ relationships; Ensure that the help desk 24/7 is working properly. - Technical support to customers and definition of the correct...

Description - Own and create performance improvement plans. - Create, implement, and follow up on individual, team, and site wide action plans and communicate the initiatives and results with the client. - Manage the performance and career development of the technical support team. **Scheduled 8am - 8 pm (Shifts)** **Requirements**: Solid experience in...

OverviewThe Technical Account Advisor will work within the Cloud Services Team at Blue Yonder and will be responsible for providing technical support and guidance to customers to ensure the successful implementation and operation of our cloud-based products and services. This role will involve working closely with customers to understand their technical...

Overview:This is an entry-level role that will work with BY internal customers that are implementing BY Solutions. The Technical Associate will learn about BY platforms and solutions. They will use BY’s preferred platforms and test frameworks to create content, utilities, and automated tests to reduce the time to value for BY solution implementations. ...

Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress...

**Support Analyst**: - Publication Date: Jan 29, 2024- Ref. No: 503672- Location: Monterrey, Nuevo Le - n, MX, 66490**Who we are.** Together we create **reliable and responsive digital foundations** for the world’s businesses, institutions, and communities. Learn more on **Advancing what matters** **The future is our choice** At Atos, as the global...

**Product Support Technician**: **Date**:Mar 23, 2023 **Location**: MONTERREY, MX **Company**:NEORIS We are **NEORIS**! **As a digital accelerator we help companies step into the future! Currently we are looking for a Product Support Technician. **Requiremets**: - Technician or Degree in Systems Engineering, Administration, Robotic, Electronic or...