Customer Support Assistant I

hace 4 días


Ciudad de México Toshiba Global Commerce Solutions, Inc. A tiempo completo

**Customer Support Assistant I**

**The company**

Toshiba is a provider of technology services for retail businesses to create high-quality digital platforms and products that accelerate time to market. Our diverse and adaptable teams provide the right mix of solutions and methodologies to deliver results as we collaborate with our clients' teams to foster innovation through continuous learning.

**Our people**

At Toshiba, all team members are empowered to take responsibility and develop innovative solutions to our customers' most challenging problems. To retain and develop top talent, we foster a work environment that celebrates creativity, encourages skill development, and enables multidisciplinary collaboration**.**

**What you will bring to the team**

End costumer support, Field engineering support, Support Stores on site.

**What you will be doing**:
Your typical day as a Toshiba **Cust Supp Assistant I w**ill involve:

- Work effectively with the client in the different areas and technical requirements.
- Collaborate effectively with internal areas, 2nd level Support and Purchasing.
- Support to develop solutions
- Perform other related duties as assigned.

**Naturally To be successful in this role, you must have and know of**
- Industrial engineering or related
- Minimum 1 year of experience in support PC´s
- Enterprising and committed to success
- Excellent communication and negotiation skills
- English (50 % written and spoken)
- Excellent spelling
- Analytic to resolve problems

**Preferred Skills**:

- Excellent handling of Excel (Pivots, financial formulas)
- Preferably with some project certification

**We offer**:

- Career plan and real growth opportunities
- Constant training, tutoring, online corporate courses, eLearning and more
- Pleasant work environment (game room, nap area, amenities and more).
- Flexible work hours and dress code
- Hired directly by Toshiba and 100% under payroll
- Benefits of the law (IMSS, INFONAVIT, December day voucher, vacation voucher)
- Major and Minor medical expenses insurance: Life, major medical expenses with dental and visual coverage. (For the employee and direct family members)
- Savings fund for employees, capped at the limit of the law
- Grocery coupons
- 12 days of vacation plus 6 floating days
- Relocation bonus

We offer competitive compensation and benefits focused on employees, their economic development and well-being as well as their professional development, taking care of the balance between their personal and work life, join us and be part of our Toshiba team

**EEO**:
Toshiba Global Commerce Solutions is an equal employment employer and is committed to providing employment opportunities.

**DIVERSITY, EQUITY & INCLUSION**:
We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore, we're committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency). We're passionate about our customers the retail industry and becoming a more responsible company as we help create a brighter future**.



  • Ciudad de México Cambridge University Press & Assessment A tiempo completo

    **Sales Support Assistant** **Salary**:120,900 - 143,550 MXN **Location: Mexico City** **Contract: Permanent** We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. We are looking for a Sales Support Assistant to join our friendly team based in...


  • Ciudad de México, CDMX Cambridge University Press & Assessment A tiempo completo

    **Desirable**: **Sales Support Assistant** **Salary range: Competitive** **Location: Mexico City, Hybrid** **Contract: Permanent, Full Time** We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. We are looking for a Sales Support Assistant to help...


  • Edo. de México Bausch Health Companies A tiempo completo

    Customer Service Assistant (7494) **Career Opportunities: Customer Service Assistant (7494)** Requisition ID **7494** - Posted - **Mexico** - **Pharma** - **MX - Grossman** - City (4) vacante vacante vacante Bausch Health is an EEO/AA employer M/F/D/V.


  • Ciudad de México, CDMX Cambridge University Press & Assessment A tiempo completo

    **Sales Support Assistant** **Salary range: Competitive** **Location: Mexico City, Hybrid** **Contract: Permanent, Full Time** We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. We are looking for a Sales Support Assistant to help our Higher...

  • Virtual Assistant

    hace 1 mes


    Ciudad de México, CDMX PlacidWay A tiempo completo

    We are seeking a highly organized and detail-oriented Virtual Assistant to play a crucial role in optimizing our customer service operations. You'll collaborate closely with our Customer Service team to create, maintain, and improve the resources they use daily, enhancing efficiency and ensuring a seamless customer experience. **Key...


  • Ciudad de México, CDMX Cambridge University Press & Assessment A tiempo completo

    **Salary**: - Competitive + Benefits**Location**: - Mexico City**Country**: - Mexico**Business Unit**: - Academic**Vacancy Type**: - Permanent**Closing Date**: - 31 December 2024**Meet the recruiter**: - Shamsher Burhm Salary range: Competitive Location: Mexico City, Hybrid Contract: Permanent, Full Time We are Cambridge University Press &...


  • Ciudad de México SGF Global A tiempo completo

    _SGF Global is a global leader with over 30 years’ experience providing recruitment solutions._ We are hiring administrative assistant for our operation team in Mexico City. Job's location: Mariano Escobedo 375 1202 Polanco V Sección Del Miguel Hidalgo CDMX The work includes: - Proactively support employees to ensure the continuous flow of all...

  • Sales Assistant

    hace 7 meses


    Ciudad de México Green Pace Capital A tiempo completo

    **Join Our Team! Sales Assistant for a Greener Future** Are you passionate about renewable energy and proficient in English? We are looking for a dynamic Sales Assistant to join our mission of accelerating the transition to clean and sustainable energy sources! **About Us**: We're all about making the world a greener place. We offer innovative financing...


  • Ciudad de México, CDMX ICON Plc A tiempo completo

    JR126463 Pharmacovigilance Assistant I (Administrative role). ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development We are currently seeking a...


  • Ciudad de México Boletia A tiempo completo

    **Customer Success Assistant** Buscamos integrar a nuestro equipo de Boletios a una persona analítica, con excelente ortografía y orientada al servicio de cliente interno y externo, para llevar a cabo las responsabilidades de Customer Success Assistant, dando lo mejor de sí para contribuir a ese valor agregado de Boletia, llevando a cabo un servicio...


  • México Hilton A tiempo completo

    Maintenance Administrative Assistant The Maintenance administrative assistant provides the Team with administrative support, including typing, filing, answering telephones, taking messages, maintaining appointment calendar, making travel arrangements, internal customer service and other general office duties. **What will I be doing?** An Maintenance...


  • Ciudad de México Sur A tiempo completo

    We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent...


  • Ciudad de México, Ciudad de México Dfo Global Performance Commerce Limited A tiempo completo

    Exciting Opportunity at Dfo Global Performance Commerce LimitedWe are seeking a seasoned CUSTOMER SUPPORT DIRECTOR to lead our customer support team. The successful candidate will oversee and prioritize incoming support tickets, ensuring timely and effective resolution.Maintaining strong relationships with users is key. You will communicate ticket statuses...


  • Ciudad de México, Ciudad de México Yesvirtual A tiempo completo

    **Job Title:** Executive Virtual AssistantAre you looking for a rewarding career as an administrative professional? We are seeking an experienced and organized Virtual Assistant to join our team at Yesvirtual.Responsibilities:Providing exceptional support services to clients and internal teamsMaintaining accurate records, calendars, and task listsAssisting...


  • Ciudad de México, Ciudad de México Abb A tiempo completo

    About the RoleAbb is seeking an experienced Customer Support Director to lead our customer support organization in San Luis Potosi, Mexico. As a key member of our leadership team, you will be responsible for driving strategic planning and operational excellence across our global customer support teams.Key ResponsibilitiesDevelop and implement initiatives to...


  • Ciudad de México Temenos A tiempo completo

    **ABOUT TEMENOS** Temenos powers a world of banking that creates opportunities for billions of people and businesses everywhere. We have been doing this for over 30 years through the pioneering spirit of our Temenosians who are passionate about making banking better, together. We serve over 3000 clients from the largest to challengers and community banks in...


  • Ciudad de México, Ciudad de México Wallenius Wilhelmsen A tiempo completo

    **Overview**: Wallenius Wilhelmsen is a leading provider of shipping and logistics services. We are seeking an Accounting Specialist Assistant to join our team.We estimate the salary for this position to be around $45,000 per year, considering the job requirements and location.**Job Responsibilities**:As an Accounting Specialist Assistant, you will be...


  • Ciudad de México, Ciudad de México Carrier A tiempo completo

    Job OverviewWe are seeking a highly skilled Customer Support Engineer to join our team at Carrier. In this role, you will be responsible for providing exceptional technical support to our customers, ensuring their issues are resolved efficiently and effectively.ResponsibilitiesAs a Customer Support Engineer, your key responsibilities will include:Assisting...


  • Ciudad de México, CDMX Emerson A tiempo completo

    The objective of the Customer Care Analyst is to help optimize our order to cash service levels by primarily performing data entry, processing of orders including technical review, and related activities and requests. The Customer Care Analyst will be working with multiple systems that need to be updated timely and accurately. This role requires an interest...


  • Ciudad de México Cotiviti A tiempo completo

    Overview: We are eagerly looking for a motivated administrative support person for our Retail Audit team. The formal title is Audit Support Assistant, and this the need is for an administrative professional to efficiently and professionally handle the daily administrative activities within the department, to assist our retail auditor(s), collectors,...