SAP Charm Sr Analyst

hace 7 meses

Miguel Hidalgo, México PepsiCo A tiempo completo

Overview:
**We Are PepsiCo**

PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes LAY’S ®️, DORITOS ®️, CHEETOS ®️, GATORADE ®️, PEPSI ®️, QUAKER ®️ and more. PepsiCo's product portfolio includes a wide range of enjoyable foods and beverages, including many iconic brands that generate more than $1 billion each in estimated annual retail sales.

Guiding PepsiCo is our vision to Be the Global Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). pep+ is our strategic end-to-end transformation that puts sustainability and human capital at the center of how we will create value and growth by operating within planetary boundaries and inspiring positive change for planet and people.

Our employees drive our culture. No two days are the same; we are dynamic and full of passionate teams that embrace new ideas through our collaborative spirit. At PepsiCo, we know that our company can only succeed when our associates and the society we serve flourishes. We are committed to fostering a diverse workforce by creating a collaborative, equitable and inclusive space where everyone, regardless of what we look like, where we come from or who we love, has a voice. At PepsiCo we create a Space to be y( )u.

Join PepsiCo, dare to transform.

**Responsibilities**:
**The oportunity**

This role will be responsible for providing ChaRM/Retrofit support and enabling approved functionalities for the PGT SAP solution.

**Your Impact**

As The SAP ChaRM Sr Analyst your scope will consist of:

- PepsiCo will be using ChaRM for managing the changes and transports across the SAP landscape. Transports are created and handled only using ChaRM changes and task lists to ensure consistency across landscapes.
- Retrofit automation is being used to minimize the effort in synchronizing the N+1 project landscape.
- Additional functionalites under consideration are cCTS, Cross-Landscape Distribution, Status Driven Import, and Focused Build for BW to name a few.
- The position has several key objectives and accountabilities. Some key objectives include evaluating and implementating technical capabilities of ChaRM, aligning IT Process requirements with ChaRM the tool, ensuring compliance to corporate standards and maintaining existing operations.
- Provide Change and Transport Management input and knowledge to Release Management, Basis, Security, Upgrade teams and Change owners
- Communication to all stakeholders/Change Owners
- Maintain ChaRM/Retrofit Config
- Create & update project solution documents (FSDs, diagrams, test plans, etc.)
- Work with ABAP resources to align technical specifications to functional requirements
- Adheres to PepsiCo’s controls, processes and standards
- Get guidance from global teams for standards and direction
- Provides outstanding customer service to direct and indirect change owners

Qualifications:
**Who Are We Looking For?**

**Education**:

- Bachelor’s degree required
- Requires excellent English communication skills including written, verbal, and presentation

**Experience**:

- 1-2 years of SAP Solution Manager ChaRM Experience

**Tech skills**:

- Deep understanding of Solution Manager ChaRM, Retrofit and Transport Management
- Strong analytical skills

**Non tech skills**:

- Project Management experience is a plus
- Provide Change Owner/End User training as required
- Deep understanding of SAP implementation activities such as configuration, landscape and system planning and security
- Must have completed at least one full implementation life cycle for SAP Solution Manager ChaRM and Retrofit (i.e.blueprint to sustain)
- Hands-on experience with Change Owner/End User support
- Demonstrated ability to effectively communicate with all levels of the organization
- Provides outstanding customer service skills to direct and indirect customers
- Ability to work flexible hours based on varying business and project requirements
- Knowledge and experience in following tools, disciplines and processes are nice to have: ITIL tools & processes, Service Now, HP Quality Center, Solution Manager
Solution Documentation
- Experience in CPG industry preferred

**Competencies**:

- Ability to make decisions based on information at hand. Short term and long term impacts of those decisions.
- Communication skills at both technical and nontechnical level
- Excellent SAP Basis and Solution Manager Upgrade experience
- SAP Certificates are a plus

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We respect and value diversity as a work force and innovation for the organization.

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