Regulatory Change Services Consultant, Cloud
hace 5 meses
Calypso Technology and Axiom SL have merged to form a new company, Adenza.
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Division Overview
Customer Services is an integral part of Adenza's growth and success. This division's mission is to continuously enhance the Adenza Customer experience in how they consume the Adenza software and services, using a strategic customer-centric approach focused on driving customer adoption and retention. Thus, successfully differentiating Adenza from our competition and contributing to the net growth of our business while offering intense and excellent career development opportunities.
Team and Role Overview
**Responsibilities**:
Produce creative solutions to client requirements and problems, and make functional and technical enhancements to resolve customer problems
Help client to interpret regulatory requirements, and map their internal data to required mapping requirement logic
Find alternative solutions for software defects and propose technical enhancements to resolve customer problems and configure environments whenever required
Participate in the evaluation of technical enhancements and effectively document technical issues
Write and maintain documentation to describe developments, logic, coding, testing, changes, and corrections
Drive product upgrade delivery planning with clients. Work collaboratively with clients and internal teams to provide insight on regulatory/internal axiom release timelines to help clients manage the solution upgrade deployment and testing timelines
Understand, analyze, plan, create, test, and deliver new custom reports as per client request
Participate in the creation of new automated regression testing solutions in AxiomSL’s ControllerView® platform to improve customer satisfaction and product upgrade effectiveness/efficiency
Create, test, and deliver hotfixes. Request product fixes from the internal product team
Maintain ownership/accountability for open tickets. Track progress and effort required for each product upgrade and change request on Jira/Service Desk portal. Keep tickets updated with test evidence and artifacts.
Provide weekly updates to management
Ensure assigned tasks are moving forward through the process flow and escalate issues to management when necessary
Skills And Requirements
B.S. in technology is preferred or a similar level of education in finance, accounting with a demonstrable interest in technology will be entertained
2-5 years of relevant work experience in FINTECH with a preference for exposure to Financial Services
Understanding of financial markets and products
Strong database/SQL knowledge
Proficiency Microsoft Excel
Knowledge of scheduling tools (Control M, Autosys, etc)
Knowledge of XML and good experience in Java
Knowledge of SED/AWK/PERL
Knowledge in regulatory reporting is highly valued but not essential
CV9 or CV10 experience desirable
Strong communication skills
Motivated to learn independently
English and other language are desirable
More About Us
**Our Office**:
Adenza's Mexico office is in the Moncayo building, 6th floor, on the Paseo de la Reforma Avenue, one of the main and popular avenues in Mexico City due to its wide variety of amenities, services, restaurants, and different transportation options. Our new office is equipped with meeting rooms, own bathrooms, coffee breaks, and spaces to relax, and that makes day-to-day life easier.
**Why Apply**:
Adenza’s mission to pioneer innovative technology offering efficient, accessible, transparent, fully integrated solutions is only achievable due to our outstanding workforce. The fusion of deep technical knowledge with the element of human passion, understanding, and energy is what makes Adenza’s employees exceptional. At Adenza, we offer great opportunities to collaborate on challenging and relevant issues in financial services and technology. As we continue our exciting growth trajectory, we recognize how important investing in the best talent across the globe is. Are you self-driven, innovative, execution-focused, and customer-centric? If yes, we want to invest in you.
Adenza is an equal opportunity employer (EOE). We are dedicated to building and supporting a culture of diverse perspectives and talents as well as inclusivity to support individual growth and superior business results.
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About Adenza
Adenza provides customers with end-to-end trading, treasury, risk management, and regulatory compliance platforms which can be delivered on-premise or on-cloud. We enable the world’s largest financial institutions to consolidate and streamline their operations with front-to-back solutions integrated with data management and reporting. We give them a single source of truth across the business.
With headquarters in London and New York, Adenza has more than 60,000 users across global, central, and regional banks, broker-dealers, insurers, asset managers, pension funds, hedge funds, stock exchanges and clearing houses, securities
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