Account Manager

hace 7 meses

Playa del Carmen, México Multipli A tiempo completo

**Company description**

Multipli is a global financial services firm serving clean energy businesses, SaaS solution providers, and other equipment and technology vendors. Founded in 2008, we have financed over 20,000 deals and are proud of our ability to provide the practical means through which to support SaaS, IT&T, and Energy vendors.

Multipli began in Australia and has expanded to Europe and North America in just the last few years and we're looking for recent graduates to join our growing North America team

**Job description**
- Assist in the achievement of budgeted targets.
- Submit credit proposals in a manner consistent with the credit policy.
- Preparation and execution of customer payment plans, including liaising with the client and/or vendor to ensure accuracy and completeness of documentation.
- Arrange for prompt funding of payment plans.
- Overcome any objections raised by customers to ensure that the maximum number of orders are processed using Payments Plans.
- Develop and maintain relationships with vendor personnel and their customers to secure repeat business.
- Manage the full life cycle of the customer's interaction with Multipli and ensure excellence in customer service.
- Attend to any mid-term customer needs.
- Assist with collection activities for late payers.
- Ad-hoc responsibilities related to a rapidly growing business.
- Assist with weekly/monthly reporting where necessary.

**Key Competencies - Skills/Knowledge/Experience/Attributes**

Other requirements include:

- Must be able to fluently speak/read English
- Strong oral communication skills, particularly negotiation, presentation, consultation, influencing, and conflict resolution.
- Strong written communication skills - particularly negotiation, presentation, consultation, influencing, and conflict resolution.
- Effective planning, prioritizing, and time management skills.
- Strong commercial acumen.
- An understanding of the leasing/finance industry and small ticket credit analysis.
- Ability to create and support effective relationships with a range of internal and external stakeholders.
- Committed, innovative, and service orientated.
- Strong computer literacy.
- CRM experience preferable.
- Ability to take on various ad-hoc tasks from time to time.

**Job Types**: Full-time, Permanent, Contract

Schedule:

- Monday to Friday

**Salary**: $18,000.00 - $20,000.00 per month

Ability to commute/relocate:

- 77710, Playa del Carmen, QRoo.: Reliably commute or planning to relocate before starting work (preferred)

**Language**:

- English (required)

Work Location: In person

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