Client Care Coordinator
hace 6 meses
The DYADlaw Client Care Coordinator will be a passionate advocate for Immigration and Immigrant Rights. This position will be responsible for handling incoming and outgoing calls such as monthly check-ins, updates, questions, etc. to all current clients.
The Client Care Coordinator will play a key role in supporting clients throughout their case with DYADlaw, P.C. This position is crucial for maintaining high client satisfaction and ensuring smooth communication and care progression, where being a compassionate advocate for immigration and a strong commitment to providing excellent customer service is the goal.
**Compensation**:
$19,000 MXN monthly
**Responsibilities**:
Responsibilities include, but are not limited to:
- Serve as the main point of contact for clients, managing an established number of customer relationships from case initiation to resolution.
- Coordinate with other team members to ensure tasks and milestones are achieved timely.
- Set and manage realistic client expectations, providing clear and empathetic guidance throughout the duration of their case.
- Address and resolve any client issues promptly, ensuring a positive resolution and maintaining the firm’s reputation for exceptional customer service.
- Maintain availability in the Customer Service Incoming Call Queues. Handle client inquiries promptly and professionally.
**Qualifications**:
The following includes requirements of the knowledge, skill, and/or ability necessary to perform this position.
- This position requires full-time on-site availability in Hermosillo, Sonora.
- Bilingual proficiency in English and Spanish.
- Availability to work flexible hours and varying shifts to accommodate client needs across different time zones.
- Commitment to undergoing job-specific training to fully understand services, processes, and standards.
- Excellent listening skills, with an empathetic and supportive nature.
- Strong dedication to customer satisfaction and the ability to empathize with clients’ situations.
- Familiarity with basic computer software, office systems, and the ability to adapt to new technologies and processes.
- Ability to thrive in a fast-paced environment, multitasking while keeping the focus on the customer.
- Keen interest in continuous learning about services and how they benefit clients.
**About Company**
DYADlaw, P.C. - a fast-growing law firm passionate about helping immigrants with their legal status and defining their American Dreams is looking for its next team player.
- Are you passionate about immigrant rights?
- Do you want to play a role in changing lives?
- Are you able to work independently and as part of a team?
- Are you detail-oriented?
- Do you enjoy being an integral part of things that make a difference and are important?
This is a position that will allow you to work on many exciting cases with a group of dedicated co-workers who all have the same mission - to help people and change their lives.
Come be a dream maker with us
-
Patient Coordinator
hace 7 meses
Desde casa, México Assistantly A tiempo completoAt Assistantly, we're dedicated to empowering businesses with global talent and creating strong partnerships between clients and our talented unicorns. We believe in transparency, kindness, and fostering an environment where everyone can achieve their full potential. **Be part of our dynamic community and make a real impact on our clients' success....
-
Cna - Certified Nursing Assistant/usa
hace 6 meses
Desde casa, México Heritage Care Home A tiempo completo**General Responsibility**:Provide assistance to residents with activities of daily living according to the care plan provided. **Responsibilities**: - Provide assistance to residents with Toileting, Ambulation, Eating, Transferring, Bathing, Dressing, Personal Hygiene, etc. - Assure that residents are dressed appropriately when in living areas of the...
-
Senior Consultant, Client Care
hace 6 meses
Desde casa, México Mountain State Software Solutions (MS3) A tiempo completo**JOB SUMMARY**: This role is responsible for working closely and effectively with our clients, providing troubleshooting and analysis of CE solutions, design, implementation, deployment and advising our clients how to best meet their goals. The Senior Consultant, Client Care, also acts as a project manager for clients, meeting with them on a pre-determined...
-
Bilingual Medical Case Coordinator
hace 6 meses
Desde casa, México Satellite Teams A tiempo completoWe are seeking a dedicated and detail-oriented Healthcare Coordinator to join our team. In this role, you will be responsible for processing treatment funding requests, coordinating ongoing medical care, and maintaining positive working relationships with both internal and external partners. **Key Responsibilities**: - Process treatment funding requests...
-
Virtual Assistant Coordinator
hace 6 meses
Desde casa, México The Young Team A tiempo completoJoin the #1 team in Ohio as a Virtual Administrative Coordinator. We are looking for an organized individual to assist our DOO and Listing Coordinator. **Compensation**: $10 - $12 hourly **Responsibilities**: - Daily listing management in Sisu which includes task and reporting management - Assist with MLS input and status changes - Create marketing...
-
Project Coordinator
hace 6 meses
Desde casa, México Pivot Solutions LLC A tiempo completoJob Title: Project Coordinator **Job Description**: Are you a proactive and detail-oriented individual with experience in coordinating projects and a knack for organization? Look no further! Sonoran Glass is currently seeking a dedicated Project Coordinator to join our dynamic team. Company Overview: Sonoran Glass is a well-established company known for...
-
Project Coordinator
hace 3 meses
Desde casa, México Pivot Solutions LLC A tiempo completoJob Title: Project Coordinator **Job Description**: Are you a proactive and detail-oriented individual with experience in coordinating projects and a knack for organization? Look no further! Sonoran Glass is currently seeking a dedicated Project Coordinator to join our dynamic team. Company Overview: Sonoran Glass is a well-established company known for...
-
Project Coordinator
hace 6 meses
Desde casa, México Pivot Solutions LLC A tiempo completoJob Title: Project Coordinator **Job Description**: Are you a proactive and detail-oriented individual with experience in coordinating projects and a knack for organization? Look no further! Sonoran Glass is currently seeking a dedicated Project Coordinator to join our dynamic team. Company Overview: Sonoran Glass is a well-established company known for...
-
Family Care Associate
hace 6 meses
Desde casa, México Catena A tiempo completo**About Catena**: **About the job**: - **Role**:_Family Care Associate - Front Office - **Work Schedule**:_Full-Time | 40 hours per week | Mountain Time (MST) or Pacific Time (PST) - **Salary Range**:_ US$1200 to US$1500 per month (depending on skills and experience) Our client is on a mission to redefine care for vulnerable families in the US. They...
-
Recruitment Coordinator
hace 6 meses
Desde casa, México Mosaic Global A tiempo completoWe are looking for a full-time Recruitment coordinator for a company located in The United States in the Health Care Industry. This person must be proactive, reliable, highly organized and with an outstanding English level. Job Responsabilities: - Assist Recruiters in sourcing and developing a recruitment strategy. - Prepare recruitment materials and post...
-
Virtual Administrative Coordinator
hace 6 meses
Desde casa, México The Young Team A tiempo completoJoin the #1 team in Ohio as a Virtual Administrative Coordinator. We are looking for an organized, individual to assist our real estate coordination team. The main responsibilities of this position are assisting our in-office coordinators with listing properties and managing under-contract sales through to closing. This includes overseeing that all CRM...
-
Part-time Social Media Coordinator/content Creator
hace 7 meses
Desde casa, México Casa de la Familia A tiempo completo**Casa de la Familia is looking for a part-time social media coordinator to join our team!** Casa de la Familia specializes in the treatment of post-traumatic, anxiety, and depressive disorders through the provision of crisis intervention and long-term individual and family therapy. We work closely with city, county, and state social service agencies,...
-
Site Care Partner
hace 6 meses
Desde casa, México Parexel A tiempo completoMexico, Remote **Job ID** R0000020546 **Category** Clinical Trials **ABOUT THIS ROLE**: Parexel FSP is hiring multiple Site Care Partners to support the Mexico region-these are great opportunities for experienced CRAs seeking career advancement! **Job Summary** The Site Care Partner is the main client point of contact for investigative sites throughout...
-
Administrativo Customer Care
hace 3 meses
Desde casa, México Enviame A tiempo completo¿Conoces Envíame? Somos la plataforma y API de envíos más innovadora en Latinoamérica y nuestros sistemas procesan millones de transacciones mensuales de los principales eCommerce de Chile, Colombia, Perú y México. Nuestro propósito es: - Crear tecnologías que innovan la logística, explorando más allá de lo imaginable para entregar experiências...
-
Project Coordinator
hace 6 meses
Desde casa, México PROHELP A tiempo completo**VACANTE** **PROJECT COORDINATOR** **Requisitos**: - **Escolaridad**:Licenciatura terminada o trunca en Arquitectura, Ing. Civil o Diseño de Interiores. - **Ingles**:80% Escrito y Hablado - **Experiência comprobable en**: - Interpretación y lectura de planos arquitectónicos. - Conocimientos requeridos en construcción - Actitud de servicio -...
-
Legal Intake Coordinator
hace 6 meses
Desde casa, México DGO LEGAL - DE GIROLAMO OYHANARTE LLP A tiempo completo**WHO WE ARE**: DGO LEGAL LLP is a law firm dedicated to providing legal advice and representation to clients throughout the world. DGO’s core values are rooted in client-centered, tech-savvy, innovative, detailed-oriented, documented, and data-driven approaches designed to provide superior service. We aim to create an open environment where all members of...
-
Project Coordinator
hace 6 meses
Desde casa, México Sapphire Systems A tiempo completo**About Sapphire Systems**: Sapphire is the largest digital operating transformation provider to the mid-market and mid-enterprise clients. Our mission is to turn operating friction into digital business momentum. Through the passion and expertise of our people, we unlock the cloud-delivered operating platforms, digital user experiences, data analytics,...
-
Payroll Client Services Coordinator
hace 6 meses
Desde casa, México Remote Technology, Inc. A tiempo completo**About Remote**: **All of our positions are fully remote. You do not have to relocate to join us!** **About Remote**: Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance...
-
Freelance Patient Coordinator
hace 3 meses
Desde casa, México Immucura Limited SL A tiempo completoImmucura Limited is a leading international provider of non-invasive, scientifically proven cancer immunotherapies, offering personalized and empathetic patient care throughout the entire process. As a dynamic and rapidly growing company, we focus on delivering cutting-edge healthcare solutions that combine the latest scientific advancements with a holistic...
-
Influencer Marketing Coordinator
hace 6 meses
Desde casa, México MatchUp Influencer A tiempo completoJob Summary**:Influencer Marketing Coordinator** is responsible for managing, developing and executing effective influencer marketing campaigns. This includes developing strategies, managing campaigns, and measuring results. The Influencer Marketing Coordinator is also responsible for building relationships with influencers to ensure successful...