Merchant Growth Project Specialist

hace 6 meses


Ciudad de México Uber A tiempo completo

**About the Role**

As the Merchant Growth Project Specialist, your role is pivotal in ensuring an exceptional experience for our Merchant Partners, from onboarding to success on Uber Eats. You'll work on optimizing operations, employing data-driven strategies for third-party management, and collaborating with various teams to enhance the sales process. You'll be the primary liaison with BPOs, shaping sales processes, finding opportunities for improvement, and contributing to strategic decision-making. Your expertise in sales management will be critical in achieving targets, providing coaching, and ensuring process adherence. Your daily tasks will include process analysis, product standardization, and effective communication with both internal and external partners.

**What You'll Do**
- Deep dive on process and sales skills/training to ensure the sales team has all the expertise required to work at maximum efficiency
- Implement best-in-class strategy for sales success
- Work with Project Managers and business partners to understand the "Why?" in addition to the "What?" behind Uber's biggest acquisition challenges
- Process mapping and standardization for a better and unified sales experience across our LATAM team
- Support in the coordination of operations (BPO) across LATAM having clear communication and alignment to increase efficiency and results.
- Identify operational opportunities, provide and implement solutions with key partners in a cross-functional effort.
- Coordinate efforts to implement upcoming changes and new products.
- Build and maintain communication with partners across LATAM on metrics of the operation, action plans and business strategies.
- Coordinate with other members of the Global Community Operations Team to measure the impact and efficiency of new products and business processes.
- Develop analytical frameworks to support the company with new markets and products
- Build, maintain, and communicate detailed reporting models to track and communicate performance metrics as they relate to your line of business

**Basic Qualifications**
- 1+ year of work experience in sales experience as a seller, team lead or project manager
- Strong Excel/data management and presentation skills
- Strong written and verbal communication skills in English
- Excellent organizational skills - You optimally prioritize work to target the highest-impact issues first
- Problem solving mentality - the ability to self-serve, investigate, and get the data we require will make you much more effective in this role. Self-starter attitude is a must
- Analytical approach - You are able to diagnose problems to identify root cause issues

**Preferred Qualifications**
- Experience in working with BPO and/or inside sales
- Salesforce and SQL proficiency
- Speaks Portuguese
- High growth, technology, strategy consulting, project management certification



  • Ciudad de México, Ciudad de México Global Payments A tiempo completo

    Company OverviewGlobal Payments is a leading payment technology and services provider. Our people are the key to our success, driven by a passion for delivering exceptional results.Estimated Salary: $80,000 - $120,000 per year, depending on experience and qualifications.Job Description:We are seeking a talented Retention Specialist to join our worldwide...


  • Ciudad de México, Ciudad de México Global Green Growth Institute A tiempo completo

    About Global Green Growth Institute">The Global Green Growth Institute (GGGI) is a leading international organization dedicated to supporting green growth in developing countries and emerging economies. As a specialist in sustainable growth, you will play a crucial role in helping us achieve our mission.">Job Summary">We are seeking an experienced...


  • Ciudad de México, Ciudad de México Braintree A tiempo completo

    About PayPalPayPal has been revolutionizing commerce globally for over 25 years, empowering consumers and businesses to join and thrive in the global economy.We operate a global network that connects hundreds of millions of merchants and consumers, facilitating connections, transactions, and payments both online and offline. Our proprietary payment solutions...

  • Project Specialist

    hace 1 mes


    Ciudad de México, CDMX Parexel A tiempo completo

    Join Parexel’s team of changemakers as we help advance healthcare throughout the globe, all while keeping the patient at the heart of everything we do. **Job Title** Project Specialist At Parexel, we are a leading Clinical Research Organization (CRO) company specializing in delivering life - changing medicines to patients. We are seeking Project...

  • Smb Growth

    hace 1 mes


    Ciudad de México, CDMX Uber A tiempo completo

    **About the Role** Join the Mexico Uber Eats Commercial team as an **SMB Engagement & Growth Manager**! In this role, you will play a key part in driving growth for our Scaled Restaurants portfolio. You'll leverage strategic analysis, process optimization, and leadership to enhance merchant engagement, loyalty, and success. **What You'll Do** - Develop and...


  • Ciudad de México Servicios Comerciales Amazon México S. de R.L. de C.V. A tiempo completo

    8+ years of account or relationship management, small business logistics, or retail/vendor/supplier management experience - Experience using analytical, account management, and productivity tools, such as, Oracle Business Intelligence, SalesForce, Tableau, or similar - Experience with e-marketing and sales development in digital space - Bachelor Degree -...

  • Senior Manager

    hace 2 meses


    Ciudad de México, CDMX Amex A tiempo completo

    **You Lead the Way. We’ve Got Your Back.** With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create...


  • Ciudad de México, Ciudad de México Careers At Bioptimizers A tiempo completo

    Careers At BioptimizersAt Bioptimizers, we are pushing the boundaries of human health and performance. We're seeking a highly skilled and organized Efficient Project Operations Specialist to join our dynamic team.About the Role:We're looking for an individual with exceptional project management skills to help us drive efficiency and productivity in our...


  • Ciudad de México, CDMX Amex A tiempo completo

    **You Lead the Way. We’ve Got Your Back.** With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you...


  • Ciudad de México, Ciudad de México zeroG - AI in Aviation A tiempo completo

    About the RoleZeroG - AI in Aviation is seeking an experienced Revenue Growth Specialist to drive revenue expansion through a new and existing client base. The ideal candidate will be responsible for achieving assigned sales quotas in a mixed portfolio between farming and hunting for the Mexico market.Key ResponsibilitiesAchieve assigned sales quota in...


  • Ciudad de México, Ciudad de México Simcorp A tiempo completo

    Job Title:IT Project Delivery SpecialistAbout the Role:We are seeking a highly skilled IT Project Delivery Specialist to join our team at SimCorp. As a key member of our Project Delivery Team, you will be responsible for ensuring the successful initiation, planning, design, execution, monitoring, controlling, and closure of projects.Key Responsibilities:Take...


  • Ciudad de México, Ciudad de México Top Growth Marketing A tiempo completo

    Top Growth Marketing is seeking an Ecommerce Email Marketing Specialist to join our team. In this role, you will be responsible for creating and managing email marketing campaigns for our e-commerce clients using Klaviyo.We are looking for a talented Email Marketing Coordinator with 1-2+ years of experience in the field. You will work closely with our...


  • Ciudad de México, Ciudad de México Encora Inc. A tiempo completo

    Delivering Excellence in Software Project ManagementAbout the RoleWe are seeking an exceptional Project Delivery Specialist to join our team at Encora Inc. in Mexico. As a key member of our project management team, you will play a critical role in ensuring the successful delivery of software projects.Key ResponsibilitiesProject Planning and Coordination:...


  • Ciudad de México, Ciudad de México Syneos - Clinical And Corporate - Prod A tiempo completo

    Unlock Your Potential as a Project Specialist at Syneos HealthWe are seeking a highly organized and detail-oriented Project Specialist to join our Clinical Development team in Mexico.About Syneos HealthSyneos Health is a leading fully integrated biopharmaceutical solutions organization. We translate unique clinical, medical affairs, and commercial insights...


  • Ciudad de México, Ciudad de México Global Payments (Beamery) A tiempo completo

    **Job Summary**:We are seeking an experienced Operational Monitoring Specialist to join our Global Payments team.**Key Responsibilities**:Participate in business enhancements on the Merchant Accounting System, back-end processing, and ancillary systems.Manage team releases, coordinate with internal customers on platform operations.Provide second-level...

  • Project Specialist

    hace 4 días


    Ciudad de México Signant Health A tiempo completo

    Working at Signant Health puts you in the very heart of the world’s most exciting sector — a high-growth, dynamic company in an extraordinary industry. We are radically changing the clinical trial landscape, driving change through the technology and innovations we create and the services we deliver to our customers. We’re looking for people who are...

  • Account Growth Specialist

    hace 2 semanas


    Ciudad de México, Ciudad de México Thermo Fisher Scientific A tiempo completo

    About the OpportunityAre you looking for a challenging and rewarding role where you can drive sales growth and achieve revenue targets? As an Account Growth Specialist at Thermo Fisher Scientific, you will have the opportunity to develop and execute strategic sales plans, identify and pursue new business opportunities, and foster and sustain positive...


  • Ciudad de México, Ciudad de México Uber A tiempo completo

    About the RoleWe are seeking a Senior Restaurant Growth Strategist to join our team in Mexico, responsible for driving growth for our Scaled Restaurants portfolio.You will leverage strategic analysis, process optimization, and leadership to enhance merchant engagement, loyalty, and success.Key Responsibilities:Develop a roadmap of initiatives to increase...


  • Ciudad de México Galactic Holdings A tiempo completo

    **Descripción**: **THE COMPANY** Galactic Holdings is a project that started in 2019, oriented to the Latin American market. We are building a new type of digital financial ecosystem which includes a wallet (Trubit), a cryptocurrency exchange (Mexo.io) and a stablecoin (Moneta Digital). Our goal is to be the bridge that drives mass adoption to the...


  • Ciudad de México, Ciudad de México zeroG - AI in Aviation A tiempo completo

    About the roleAchieve assigned sales quota in a mixed portfolio between farming and hunting for the Mexico market, ensuring revenue growth and market expansion.Key ResponsibilitiesEnd-to-end management of the sales cycle, from prospecting to closing deals, and ongoing performance follow-up for the account.Strong internal project management with key...