Client Service Americas Intern

hace 2 meses


Monterrey, México MSCI Inc A tiempo completo

**Position overview**

We are currently seeking an Intern to join our Analytics Client Service organization in Monterrey, Mexico.

This position is best suited for a results-driven, self-starter with a strong work ethic. You will have a unique opportunity to work with a cross-functional global team, build professional connections, and learn the business model and the intricacies of this industry.

The main role for this position is to assist the Analytics Client Service Team by preparing information and analyzing data. The role also includes support activities such as preparing presentation, dashboards, handling client’s requests, acknowledging cases, and actively participating in presentations and projects.

**Your key responsibilities**
- Data extraction and analysis for our Analytics Client Service Team.
- Support on the administrative tasks of the Analytics Client Service team
- Prepare and work on designated projects and recurrent tasks determined by the Analytics Client Service members
- Handle basic client requests and help the analytics team document cases.
- Participate on designated recurrent projects for the Coverage organization
- Help the team answering client calls
- This is a 1-year internship.

**Specific knowledge and skills**
- Excellent English Communication Skills, verbal and written. A must.
- Desired Experience in Finance
- Students from 4th semester and up in Finance, Economics, Engineering, related careers with a GPA of 85 /100.
- Graduation date: not earlier than December 2023.

**Desired qualifications**
- A self-starter and highly motivated individual, with the ability to work individually and within a team.
- Strong organizational skills with the ability to handle multiple projects under tight, short-term deadlines.
- Ability to work efficiently with diverse cultures on a global team.
- Understanding of international financial institutions and global financial markets.
- Technical skills such as batch scripting, or programming (C#, Java, Phyton) are a nice to have.

**About MSCI**

At MSCI we are passionate about what we do, and we are inspired by our purpose - to power better investment decisions. You’ll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry.

MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 50 years of expertise in research, data, and technology, we power better investment decisions by enabling clients to understand and analyze key drivers of risk and return and confidently build more effective portfolios. We create industry-leading research-enhanced solutions that clients use to gain insight into and improve transparency across the investment process.

**To all recruitment agencies**

MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location, or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes.

**Note on recruitment scams**

We are aware of recruitment scams where fraudsters impersonating MSCI personnel may try and elicit personal information from job seekers. Read our full note on our careers site.



  • Monterrey, México MSCI Inc A tiempo completo

    Job Description - Client Service Analytics Intern (240000BU) - Job Number: 240000BU Requisition Title : Client Service Analytics Intern **Description**: **Position overview** We are currently seeking an Analytics Client Service Intern to join our Client Coverage organization in Monterrey. **Your key responsibilities** - Answer detailed client inquiries...


  • Monterrey, México MSCI Inc A tiempo completo

    Job Description - Real Assets Client Service Intern (240000IH) - Job Number: 240000IH Requisition Title : Real Assets Client Service Intern **Description**: **Position overview** We are currently seeking an intern to join our Real Estate Client Service organization in Monterrey, Mexico. This position is best suited for a results-driven, self-starter...


  • Monterrey, México MSCI Inc A tiempo completo

    Job Description - Index Client Service Intern (240000NO) - Job Number: 240000NO Requisition Title : Index Client Service Intern **Description**: **Position overview** Full time Intern (40 hrs per week) for directly solving a wide variety of methodology, usage, interpretational and technical inquiries on MSCI's benchmark equity and fixed income indexes....


  • Monterrey, México MSCI Inc A tiempo completo

    Job Description - Sales Operations Americas Intern (240000LH) - Job Number: 240000LH Requisition Title : Sales Operations Americas Intern **Description**: **Position overview** **Your key responsibilities** - Ad-hoc reports needed during quarter end and on a weekly basis. - Manage and work with Salesforce for queue management of cases and other vendor...


  • Monterrey, México MSCI Inc A tiempo completo

    Job Description - ESG Client Service Intern (240000JE) - Job Number: 240000JE Requisition Title : ESG Client Service Intern **Description**: **Position overview** The main role for this position is to assist the ESG CS team by helping solve client queries regarding our suite of ESG Products as well as preparing information for internal control and...


  • Monterrey, México MSCI Inc A tiempo completo

    **Position overview** - Part time Intern (30 hrs per week) for full support of Data Extraction and administrative task in the Index Client Service Team **Your key responsibilities** - Data extraction and analysis for our Index Client Service Team - Support on the administrative tasks of the Index Client Service team - Handle basic client requests and help...


  • Monterrey, México MSCI Inc A tiempo completo

    **Sales and Relationship Management**: Build and maintain our client relationships, helping to find solutions to their complex needs. **Analytics**: Shape our industry with powerful analytics Do you want to help modernize risk and portfolio management for investors? Whether you’re working with hedge funds, asset managers, sovereign wealth funds or the...

  • Service Desk Analyst

    hace 2 semanas


    Monterrey, México GM Financial A tiempo completo

    Overview: **Join our team!** The **Location**: Monterrey, N.L. **Schedule Flexibility**:Capable of working under a flexible schedule including extended business hours, weekends and holidays (This role supports North America so flexibility on national holidays may be required). **Responsibilities**: - Provide timely, first call resolution to technical...


  • Monterrey, México MSCI Inc A tiempo completo

    **Sales and Relationship Management**: Build and maintain our client relationships, helping to find solutions to their complex needs. **Indexes**: Set the benchmarks for our industry **How will you deepen the world’s understanding of global markets?** By combining deep knowledge and a systematic and well-defined methodology, you could help develop and...

  • Analista Service Desk

    hace 4 días


    Monterrey, México Open Service A tiempo completo

    Somos una Empresa 100% mexicana con 27 años de experiência brindando servicios y productos de TI a importantes compañías nacionales e internacionales. Por expansión en nuestros servicios, te invitamos para que te puedas integrar a nuestro equipo como: **Analista de Service Desk** - **Disponibilidad**_ de Lunes a Viernes. - **Experiência**_ - De 6 a 1...


  • Monterrey, México MSCI Inc A tiempo completo

    **Position Overview** This position is best suited for a results-driven, self-starter with a strong work ethic and interest in the Investment Finance field. You will have a unique opportunity to work with a cross-functional global team, build professional connections, and learn the business model and the intricacies of this industry. The main role for this...


  • Monterrey, México Customer Service IS A tiempo completo

    **Vacante para la empresa Customer Service IS en Monterrey, Nuevo León**: **Agente de Servicio al Cliente Bilingüe (Modalidad Híbrida) Sin Experiência Previa Requerida** **Resumen del Puesto**: Como Agente de Servicio al Cliente Bilingüe, serás la conexión vital entre empresa y clientes de habla hispana e inglesa, proporcionando soluciones efectivas...

  • Service Desk Analyst

    hace 15 horas


    Monterrey, México GM Financial A tiempo completo

    Overview: **Join our Team!** Our Service Desk Team provides first level support through taking calls, handling incidents and requests using ServiceNow, in this entry level role as a **Service Desk Agent** you will be responsible for supporting internal customers who are experiencing software or hardware related issues. We are looking for individuals with...


  • Monterrey, México GM Financial A tiempo completo

    Why GMF?: GM Financial International Operations conducts business in Latin America and China. International Operations offers a wide range of wholesale and retail automotive financing products to dealers and their customers. The strength of the international business lies in its ability to tailor its products to meet unique dealer needs, consumer preferences...


  • Monterrey, México SKIDATA A tiempo completo

    **Job Title**:Service & Client Coordinator - Administrator **Department**:Service (Customer Support) **Reports to**:Customer Support Manager SKIDATA Group is a global leader in access control solutions. Our solutions are found in ski resorts, shopping malls, major airports, municipalities, sports stadiums, trade shows and amusement parks around the world....


  • Monterrey, México GM Financial A tiempo completo

    Overview: The **Customer Service Intern** will be learning and supporting the activities related to solve Customer´s requirements or issues and other operational processes that affect directly the Customer Experience during their credit life cycle. **Location**: Monterrey, NL **Time availability**: 25 hours per week. **Responsibilities**: - Acquire...


  • Monterrey, México GM Financial A tiempo completo

    Why GMF? GM Financial International Operations conducts business in Latin America and China. International Operations offers a wide range of wholesale and retail automotive financing products to dealers and their customers. The strength of the international business lies in its ability to tailor its products to meet unique dealer needs, consumer...

  • Service Desk

    hace 4 días


    Monterrey, México CAPSITI A tiempo completo

    Consultoria de Head Hunter IT Nos encontramos en búsqueda de: Service Desk El especialista en Service Desk da soporte de primer nível a usuarios de America y Europa en un ambiente bilingüe (ingles y español). Es el gestor del proceso de incidentes y solicitudes de servicio. Contribuye para que los níveles de servicio se...


  • Monterrey, México ZF A tiempo completo

    **What's Next? Join ZF!**: ZF is a global technology company supplying systems for passenger cars, commercial vehicles and industrial technology, enabling the next generation of mobility. ZF allows vehicles to see, think and act. In the four technology domains of Vehicle Motion Control, Integrated Safety, Automated Driving, and Electric Mobility, ZF offers...


  • Monterrey, México CHUBB A tiempo completo

    Global Service Delivery Head – NA Infrastructure About the Role The role of Global Service Delivery & Integration will be a senior leadership and management role reporting to Global Infrastructure Services. The role-holder will work in close partnership with NA CIOs, Heads of Infrastructure and Production Support Services respectively to ensure...