Sales Support Analyst

hace 1 mes


Cancún QRoo, México Despegar A tiempo completo

En el **#EquipoDespegar** somos un grupo de grandes profesionales dedicados a crear las mejores experiências para que los viajes enriquezcan la vida de las personas. Trabajamos en equipo, nos involucramos, no nos da miedo equivocarnos y siempre vamos por más.

**#EquipoDespegar** es crecer, desarrollarse, es proponerse un objetivo y no parar hasta alcanzarlo. Innovamos, creamos, aprendemos de los errores, y así, nos consolidamos como la plataforma de viajes más importante de Latinoamérica.

Resolvemos problemas complejos y desarrollamos nuevas soluciones de base tecnológica para estar a la vanguardia de la industria de viajes.

**Tenemos un nuevo desafío para quienes**:

- Son protagonistas de su desarrollo profesional y buscan potenciar al máximo su talento.
- Son centralizadores de información y aspiran a generar soluciones de alta calidad.
- Son pushers por naturaleza y se dedican a hacer que las cosas pasen.
- Son exigentes, competitivos, no se conforman con cumplir y buscan superarse constantemente.

Nos encontramos en la búsqueda de Sales Support Analyst

**Principales funciones**:

- Gestionar las cotizaciones y reservas de manera efectiva de todos los ejecutivos de ventas de la compañía
- Realizar seguimiento constante de las cotizaciones realizadas individualmente y del equipo
- Asesoramiento y atención Offline, presencial y telefónica con la fuerza de ventas
- Cumplir con los objetivos comerciales y Kpi´s tanto individualmente como del área
- Manejar herramientas de cotización y reservas Online para asegurar la rapidez y entrega oportuna de la información
- Comunicación directa con los operadores turísticos y ejecutivos de ventas de la compañía
- Entender las necesidades de los ejecutivos de ventas
- Respetar las políticas y procedimientos operativos establecidos por la compañía.
- Cumplir con el protocolo de atención de acuerdo con el canal asignado respetando los lineamientos establecidos.

**Requisitos**:

- Experiência en cargos similares al menos 1 año
- Haber trabajado en operadores turísticos y conocimiento en destinos turísticos
- Experiência en ventas y atención a clientes
- Experiência en herramientas online de cotización y reservas de servicios turísticos
- Conocimiento en office, manejo en herramientas de google, envío de correos, agendas meet, entre otros.

Te Ofrecemos

\uD83D\uDCCCSer parte de una empresa experta en su industria.

\uD83D\uDCCCPertenecer a un equipo de profesionales apasionados por viajar en el mundo de la tecnología y hacer posible que otros viajen.

\uD83D\uDCCCIntegrar un equipo que utilice la tecnología como vía de innovación y resolución de oportunidades.

\uD83D\uDCCCDesarrollar tu propia carrera en un mundo competitivo y desafiante.

Si quieres ser parte de un equipo único en el mercado, al que le gusta resolver, innovar y crear valor, súmate

Convierte a Despegar en tu próximo destino
- En Grupo Despegar estamos comprometidos con la generación de un ambiente laboral inclusivo en el cual la meritocracia y la igualdad de oportunidades son parte de todos nuestros procesos de gestión de talento, fomentando la diversidad como parte de nuestra cultura en constante evolución_


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