Customer Service-support Specialist Agent

hace 5 meses

Tijuana, México Tri Source de Mexico A tiempo completo

Our brand new state-of-the-art Call Center is looking to build on our biggest strength: our teammates We are searching for energetic representatives with GREAT communication skills for various positions**:customer service, sales, back office, medical customer service, solar sales, or appointment setter.**

Must have strong time management, willingness to learn and a desire to have FUN at work. You would be a great fit for our team if you like to combine superior listening and communication skills with an outgoing personality to build instant rapport so that you can earn bonuses every month. If you are assertive, like to win and enjoy talking to people to help them see the value in new products, this is the job for you We provide in-depth training and a pathway to success

Company Background

TSI is one of the fastest growing outsourcing companies world-wide with Call Center operations throughout the US, Mexico and Latin America and world headquarters in Valencia, CA. We are disrupting the world of outsourcing and benefit from our leadership position in an industry experiencing strong year-over-year growth.

Company Culture & Mission:
TSI makes outsourcing simple so that our clients can focus on their core business and drive sales growth. TSI is the sales, customer service and back-office support engine behind many top brands, products and services. We are very selective with the partners with whom we engage as well as the teammates we invite to be a part of our family. This keeps us focused on our Values: Transparency, Passion, Giving Back, Results and Fun

**Benefits**:
All Law Benefits

Competitive Salary

Weekly Bonuses

Great Team Work Environment

Entrepreneurial / Fast-Paced Environment

Opportunities for Advancement

Great Location

Hiring Now

**Location**:
Blvd. de las Bellas Artes S/N, Garita Internacional, Garita de Otay, 22430, Tijuana, B.C.

Job

**Responsibilities**:
Responsibilities include:

- Build a positive work relationship with customers to enhance the image and public perception of a company
- Manage large amounts of inbound calls/scheduled callbacks in a timely manner with little wait time in between calls
- Follow communication “scripts” when handling different topics
- Maintain and improve quality results by adhering to standards and guidelines;
- Maintain a courteous, upbeat tone and friendly disposition when interacting with customers irrespective of their temperament
- Research required information using available resources
- Listen attentively to consumer questions and provide answers that are knowledgeable and insightful

**Job Types**: Full-time

Work Location:
Blvd. de las Bellas Artes S/N, Garita Internacional, Garita de Otay, 22430, Tijuana, B.C.

Pay: $4,000.00 - $5,000.00 per week

Work Location: In person

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