Customer Service Representative and On-Site Support Specialist

hace 1 semana


Tijuana, Baja California, México North American Production Sharing A tiempo completo

About the Company

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North American Production Sharing is a reputable manufacturer of high-quality safes, security products, and firearm storage solutions. Our company prioritizes excellence in production and customer service.

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Career Advancement Opportunity

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This is a full-time position that requires you to work on-site at our Parque Industrial Pacifico facility. The estimated annual salary for this role is approximately $45,000 USD, based on industry standards and location. The work hours for this position are from Monday to Friday, either from 6:00 am to 4:00 pm or 7:00 am to 5:00 pm.

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Job Description

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We are seeking a skilled Customer Service Agent to join our team as an On-Site Support Specialist. In this role, you will be responsible for providing exceptional customer service, resolving issues efficiently, and ensuring seamless communication with clients.

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Required Skills and Qualifications

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To excel in this position, you will need:

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• 1-3 years equivalent experience in customer-facing roles;

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• Familiarity with and/or willingness to adopt new technologies;

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• Excellent organizational skills and the ability to pay close attention to detail;

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• Ability to transition easily from one activity to another and multitask under pressure;

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• Strong problem-solving skills and a proactive approach to issue resolution.

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Benefits and Opportunities

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In addition to a competitive salary, this role offers opportunities for career growth, professional development, and collaboration with a talented team of professionals. If you are a motivated individual with excellent communication skills and a passion for delivering exceptional customer service, we encourage you to apply.



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